We have cut the podcast into multiple, smaller shows starting with this show in order to make it accessible to those who may not be able to listen to 90-minute or so shows. We've broken MouseStation into three 30-minute shows. (Times are approximate, of course, as we have no idea how long we're going to ramble on any given topic.) Our new schedule features our collection of short subjects on Monday, the full-length feature on Wednesday, MousePlanetWatch on Thursday and listener feedback on Friday. We'd like your feedback on what you think of the new schedule. Let us know what you think!
This week's tip came from listener Vance Cope, who reminded us of many places to check for discounts, including employer programs, professional groups and travel agents. Mark chimed in that the state employee union that he belongs to provides a great ticket discount that he used to buy tickets for the rest of his party when he traveled with friends last August. Mike also has been able to get ticket discounts through most of his previous employers. Just remember to use a reputable source.
This week, we look at Monsters, Inc.: Mike and Sulley to the Rescue at Disney's California Adventure. Mike has never been on the attraction, though he's seen it virtually. Mark enjoyed it, and pegged it as a "C" or low-"D" ticket attraction. Mark pointed out that many of the sculptures and Animatronics are actually re-covered characters from the original Superstar Limo attraction. He really liked the "disappearing Randall", "color-changing Randall" and door room effects, though.
This week's spotlight focuses on 'Ohana at the Polynesian Resort at Walt Disney World. This week's featured review was a 5-planet review by WDWFANATIC of New Lenox, IL. MousePlanet readers enjoy 'Ohana, as it was rated 4.4 out of five planets on the strength of 25 reviews.
Mark aired one of his pet peeves. The restaurant is called 'Ohana, not O'Hana, O'Hana's or Ohana's.
Mark thinks it's OK, but misses the old menu. He finds that most people who don't remember the old menu enjoy it much more than those who miss the old food. He does prefer the new dessert, though. Mike really enjoys it, but hasn't gone in a while.
You can also find 'Ohana in our Park Guide.
In this week's segment, listener Nicole Gonzales asked Mark's 8-year-old son: "If you could spend one day with your favorite Disney character, where would you go with them in Walt Disney World and what would you do with them during the day?"
Mark's son is still working on picking a favorite character, but would take them on his favorite attractions at Epcot.
Mike and Mark then went off on a tangent and talked about character autographs and meet-and-greets.
This week's moment came from listener Jennifer Davis. Jennifer received a great response to a complaint about a rude operator at the Disney reservations call center that still resonates with her a year later.
Mark recalled a response to a positive email to Guest Communications regarding two cast members who stayed after they were due to go off-duty in order to resolve a situation that ended up saving his family's vacation last Thanksgiving. He actually received a phone call as he was about to walk into lunch at Kona Cafe for a MouseFest gathering a couple of weeks later.
Mike recalled writing to Guest Communications to protest the new Magic Your Way ticket plan as too costly a change for him.
If you want to contact Guest Communications to give kudos or complaints, you can either send them email or write to them at:
Walt Disney World Guest Communications
PO Box 10,040
Lake Buena Vista, FL 32830
Mike and Mark also noted that all Magical Moments submitted to the show will be printed out and hand-carried to Guest Services at Walt Disney World to ensure that all special cast members are recognized.
Send in your suggestions, comments or tips via our email form or via voicemail on our toll-free feedback line (1-866-939-2278). You can also make suggestions by replying to this post.
If you want to contribute a story for our Magical Moment segment (and possible inclusion in the Cast Place column here on MousePlanet), you can either use our email form or the toll-free feedback line. (We like when you use the voice mail system, because then we can play it on the show.)
Please take a few minutes to complete our listener survey. It helps us learn more about you and what you like most about this podcast.
Don't forget to go to the iTunes podcast directory and give us a good rating!
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Thanks to our audio engineer and sound editor Steven Ng.
You can subscribe to MouseStation from the main podcast page, or via your favorite podcast aggregator.
Thanks for listening!
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(Send an email to MouseStation Crew)
The MouseStation crew (@MouseStation) currently consists of Mark Goldhaber (@MPMark) and Mike Demopoulos (@MPMike).