Disney resorts around the world were affected last Tuesday, when an outbreak of a number of computer wormsincluding some called Zotob. Bozori, IRCbot and RBOT.CBQexploiting a flaw in the Microsoft Windows 2000 operating system crippled computer networks across the Internet, largely in the United States, Germany, and Asia. At approximately 1 p.m., all resort computers at Walt Disney World showed a message that they would be shutting down in two minutes, and to please save all work. A patch for the flaw had been released by Microsoft on August 9, but the patch had apparently not yet been applied by Disney. [Many large organizations delay application of patches while testing to ensure that they do not break their existing software applications, or to allow the patch distribution to occur during a scheduled downtime for 24/7 operations. It is likely that the latter was the case for Disney.]
Front desk, cashier, housekeeping, engineering, reservations, and dispatch operations at the resorts were all affected. While dining, merchandise and Fastpass computers at the theme parks went down, attractions (likely on a different update schedule or different operating system) were not affected. External systems related to Disney's Magical Express (both the buses and the luggage operation) also were unaffected.
The problem affected only the front-end computers. The back-end servers and mainframes holding the actual data were up and running with no problems, and no data was lost. Guest reservations already in the system were unaffected. Tuesday evening, Lisa Haines, Vice President of Strategic Communications for Walt Disney Parks & Resorts told MousePlanet, [S]ome of our domestic business units experienced a very brief interruption today due to the virus. There was minimal Guest impact thoughand all systems are now up and running again.
When the shutdown alert appeared, resort staff rushed to print out as much information as they could, including check-in and check-out lists, but there was much more than could be printed in the time available. Throughout the afternoon, the computers came up for perhaps two minutes at a time before shutting down again. Resorts had to go to their emergency backup crash kits to manually dispense park passes and process check-ins and check-outs. Staff were positioned throughout the resort to manually let people into their rooms. Merchandise and dining locations in the parks also used their crash kits to manually process all transactions.
By late afternoon, Disney had begun trying to push out a patch fix for the worm, and it slowly propagated out through the system in fits and starts. By evening, technical staff were going to each machine throughout the resort to manually apply the patch to ensure that it correctly installed. Systems started coming back online at 5:30 p.m. By 7:00, all locations were up with a minimum of one computer, but it took quite a while before everything was back in full working order.
Disney is going to offer Extra Magic Hours at the water parks on a test basis from August 27 through September 30. Typhoon Lagoon, which was built with nighttime lighting, will offer Extra Magic Hours for three hours after closing. Blizzard Beach, which does not have extensive lighting, will offer Extra Magic Hours for one hour before opening.
The tentative schedule has Extra Magic Hours at Blizzard Beach on August 31 and September 7, 14, 21 and 28. Typhoon Lagoon's Extra Magic Hours evenings will run on August 27 and September 3, 10, 17 and 24.
The Walt Disney World Marathon and Half-Marathon are now at 80 percent of capacity and slots are filling fast. If you're thinking of participating, you may want to hurry up your decision, as the race will probably fill up in the next month or so as people start to plan and train. If you are planning to participate, you might want to check out Lani Teshima's WDW Marathon Guide here on MousePlanet (link).
Over 2,000 athletes have already signed up for Goofy's Race and a Half Challenge, in which they will attempt to finish both the Half Marathon on Saturday and the Marathon on Sunday. Those who manage to complete the Half Marathon and the Marathon will receive the inaugural Goofy Medal, in addition to receiving the Donald Medal for the Half Marathon and the Mickey Medal for the Marathon.
Chicken Little and Abby Mallard will be at the Family Fun Run following the Half Marathon to give you a high five as you cross the finish line.
Disney has announced the dates for next year's Inline Marathon Weekend, which will take place April 1-2, 2006. The main event is scheduled for Sunday, April 2, while the kids' race will take place on Saturday, April 1. Registration is now available online (link). The race will skate through the Disney-MGM Studios and Epcot. Discounts are available for early registration through December 31.
Official Run Disney training gear is now available for purchase online (link).
Last week, in a rundown of the status of high-speed Internet access at the resorts, we noted that access at the Swan and Dolphin resorts was included in the $10 per night resort fee. We've now been advised that the resort fee has been discontinued as of July 28. Guests will continue to receive a complimentary newspaper and in-room coffee. However, the other amenities that were included in the fee are now available à la carte. Health club access will cost $8 per day, and Internet access will cost $10.95 for 24 contiguous hours. While Internet users will see a cost increase, everyone else will see their costs drop.
Thanks to reader Dan Fronckowiak for this information.
While it's been known for a while that Disney was building a kids' playground on a portion of the former 20,000 Leagues Under the Sea lagoon, it had not been officially confirmed until now. The official release states:
Opening in September is a delightful new place where parents and children can play or relax together during a Walt Disney World vacation.
Called Pooh's Playful Spot, the whimsically themed area is located directly across from The Many Adventures of Winnie the Pooh attraction in Fantasyland and will immerse guests of all ages in the beloved tales of the Hundred Acre Wood.
The beautifully landscaped oasis created by Walt Disney Imagineering offers numerous fun features for littler guests, including spurting fountains of water, crawl-through logs and honey pots, a slide, a treehouse for climbing and log-style benches for grown-ups -- all themed to the stories of Pooh, Tigger and friends.
Unofficial word indicates that the playground will be open on September 1.
Beginning October 1, 2005, the Disney Magic cruise ship will enter drydock in a Norfolk, Virginia, facility for ten days. During the visit, changes include an expansion of the Vista Spa and Salon with three new suites and almost doubling the size of the fitness center. 1,700 square feet will be added to the area. Three conference rooms on Deck 2 will be converted into a fifth location dedicated to children. The new space, called Ocean Quest, will include a replica of the ship's bridge, allowing children to take the captain's seat and work through steering simulations.
Additionally, a new LED screen will be installed on Deck 9 near the family pool, allowing films and other video to be presented. Parrot Cay, one of the ships three rotational restaurants will also receive a makeover, allowing the theme and atmosphere change from night-to-night during a cruise. Disney Magic will return to its routes on October 15.
In its third-quarter results (April through July 2), released recently, Disney noted that attendance decreased 1 percent over last year. However, room occupancy jumped from 1,801,930 room nights to 1,929,840 room nights which, despite 22,000 more available room nights during the quarter, increased the occupancy rate from 83 percent to 88 percent. Revenues increased $92 million during the quarter as per capita theme park spending increased 4 percent. The increase in spending was due to increases in ticket prices and a decrease in promotional discounts.
MouseFest events announcedThe schedule for MouseFest 2005 is starting to fill up. Many Web sites have announced gatherings to be held all over Walt Disney World and aboard the Disney Wonder during the event. Check the MouseFest Web site (link) for details. Thus far, MousePlanet is sponsoring three events for this third annual gathering of the Disney Internet community. First and foremost is a mini-MouseAdventure event, a shortened version of MousePlanet's signature event (link). This marks the first time that the event has been held in Florida. (Last year, a "taste of MouseAdventure" was included in the MouseFest program guide). The event will run from approximately 10:00 a.m. until noon on Thursday, December 1. The mini-MouseAdventure will be immediately followed by our second event, the second annual Mike Scopa Dole Whip Meet, at Aloha Isle in Adventureland. Our final scheduled event will be the first annual MousePad Shocolate Mousssse Meet at Boulangerie Patisserie in Epcot's France pavilion at 5:00 p.m. on Saturday, December 3, following the Mega Mouse Meet event at the Walt Disney World Swan hotel. For more on the origin of the Shocolate Mousssse phenomenon among MousePlanet readers, please see this thread on our MousePad discussion forums. More information will be released about these events in early September. |
In October, the World of Disney store at the Downtown Disney Marketplace will begin a rolling refurbishment and redecoration project that will run through April, 2006. The store will remain open during the work.
Last Thursday, the real-life Expedition: Everest left for the Himalayas to explore the mountain's flora and fauna.
There is a rumor that the entire Downtown Disney area is slated for an overhaul in the near future. If anybody has any more information on this, please let us know.
With The Living Seas pavilion closing for refurbishment, the O Canada Circlevision attraction has replaced it on the Extra Magic Hours roster.
The Guitar Gallery at Downtown Disney West Side closed on August 9, and the store is being relocated to elsewhere in the Orlando area.
As recovery from last year's hurricanes continues, the building number signs at the Pop Century Resort are now back up. In addition, the 70s totem by the porte cochere entryway expected to be replaced by the end of the year.
Don't keep it to yourself! Send us your news tips, rumors, and comments. Email us here.
Annual Passholder and Florida Resident discounts have been released for August 28 through October 4, with rates starting at $59 per night for value resorts and $89 per night for moderate resorts. The discount code to use is EXI. See the Passholder web site (link) or MouseSavers (link) for more information.
Radisson Resort Parkway, a MousePlanet sponsor, has announced their rates through the end of 2005.
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Courtyard View
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Deluxe Pool View
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Sept 29
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$83
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$93
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Sept 30
Oct 22
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$107
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$117
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Oct 23
Nov 22
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$87
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$97
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| Nov 23 Nov 26 |
$107
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$117
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Nov 27
Dec 22
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$87
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$97
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Dec 23 27
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$133
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$143
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Dec 28 31
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$179
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$189
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Click here for more information, or here to make reservations now.
Summer Price Slice is back with reduced-price greens fees on tee times after 10 a.m. daily from May 2 through Sept. 29 on Disney's five 18-hole golf courses.
Golfers can play the premier Osprey Ridge course after 10 a.m. for $60 (compared to a normal seasonal greens fee of $119) or Eagle Pines for $50 (compared to a normal seasonal fee of $109). Post-10 a.m. rounds on the Magnolia, Palm or Lake Buena Vista courses are $45 (compared to a normal seasonal fee of $89-$94). Prices include golf cart rental.
Disney's Summer Price Slice also gives golfers the opportunity to play afternoon rounds late into the day. Golfers can take on Osprey Ridge after 3 p.m. for $35 ($30 after 5 p.m.). Eagle Pines, Magnolia and Palm start at $30 after 3 p.m. ($25 after 5 p.m.). Rounds at Lake Buena Vista start at $25 after 3 p.m. ($20 after 5 p.m.).
For tee times, call 407-WDW-GOLF (407-939-4653) or go to the Walt Disney World Golf web site (link).
The entire ticket price structure changed as of January 2, 2005, to the new Magic Your Way passes. Advance purchase discounts are only available on tickets above the base ticket of at least 5 days.
| Adult/Child Total Cost | 1-day | 2-day | 3-day | 4-day | 5-day | 6-day | 7-day | 8-day | 9-day | 10-day |
| Base Ticket | $59.75 / $48 | $119 / $96 | $171 / $137 | $185 / $148 | $193 / $155 | $196 / $157 | $199 / $160 | $202 / $162 | $205 / $164 | $209 / $167 |
| W/ Park Hopper | $94.75 / $83 | $154 / $131 | $206 / $172 | $220 / $183 | $228 / $190 | $231 / $192 | $234 / $195 | $237 / $197 | $240 / $199 | $244 / $202 |
| W/ Plus Pack | $104.75 / $93 | $164 / $141 | $216 / $182 | $230 / $193 | $238 / $200 | $241 / $202 | $244 / $205 | $247 / $207 | $250 / $209 | $254 / $212 |
| (plus 2) | (plus 2) | (plus 2) | (plus 3) | (plus 3) | (plus 4) | (plus 5) | (plus 5) | (plus 5) | (plus 5) | |
| Premium Ticket | $139.75 / $128 | $199 / $176 | $251 / $217 | $265 / $228 | $273 / $235 | $276 / $237 | $279 / $240 | $282 / $242 | $285 / $245 | $289 / $247 |
| Premium, No Expiration | N/A | $209 / $186 | $261 / $227 | $280 / $243 | $308 / $270 | $321 / $282 | $334 / $295 | $382 / $342 | $392 / $395 | $399 / $347 |
| Advance Purchase Discount | N/A | N/A | N/A | N/A | $7/$6 | $9/$7 | $11/$9 | $11/$9 | $11/$9 | $12/$9 |
Receive 10 percent off the price of their lunch meal at selected Walt Disney World Resort hotel restaurants, and the discount is good for up to three guests. The offer is valid Mondays through Fridays. Call 407-WDW-DINE (407-939-3463) for locations and reservations.
Hours and entertainment schedules are currently available through October 2005.
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Hours and entertainment schedules are currently available through October 2005.
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| Monday 8/22 | |||
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Share a Dream Come True Parade 3p SpectroMagic Parade 9p Wishes Fireworks 10p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Tuesday 8/23
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Wednesday 8/24
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Thursday 8/25
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Friday 8/26
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Share a Dream Come True Parade 3p SpectroMagic Parade 9p Wishes Fireworks 10p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Saturday 8/27
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Share a Dream Come True Parade 3p SpectroMagic Parade 9p Wishes Fireworks 10p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Sunday 8/28
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
| Monday 8/29 | |||
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Share a Dream Come True Parade 3p SpectroMagic Parade 9p Wishes Fireworks 10p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Tuesday 8/30
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Wednesday 8/31
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Thursday 9/1
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Share a Dream Come True Parade 3p Wishes Fireworks 9p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Friday 9/2
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Share a Dream Come True Parade 3p SpectroMagic Parade 9p Wishes Fireworks 10p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
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Saturday 9/3
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Share a Dream Come True Parade 3p SpectroMagic Parade 9p Wishes Fireworks 10p |
Illuminations 9p |
Disney Stars and Motor Cars Parade 5:30p Fantasmic 8:30p |
Mickey's Jammin' Jungle Parade 4p |
(Separate admission required)
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Julliet |
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Tuesday 8/23
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Leonard Brothers |
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Wednesday 8/24
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Leonard Brothers |
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Thursday 8/25
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Frankie & the West End Boys |
Fifth Year Crush |
Scholars Word (Blues Kitchen), free; 11 p.m. |
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Friday 8/26
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Leonard Brothers |
Fifth Year Crush |
McDonalds presenta Gilberto Santa Rosa Lo McXimo de tu Musica (main room), $37 advance/$42 day of show; 8 p.m. Bird Dog Bobby (Blues Kitchen), free; 11 p.m. |
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Saturday 8/27
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Leonard Brothers |
Fifth Year Crush |
Appetite for Destruction and Zoso (main room), $15; 8:30 p.m. Basic Rock Outfit (Blues Kitchen), free; 11 p.m. |
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Sunday 8/28
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Frankie & the West End Boys |
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Daniel James and the Revelation Chorale (gospel brunch), $30 adult, $15 child (3-9); 10:30 a.m., 1 p.m. |
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Frankie & the West End Boys |
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Tuesday 8/30
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Frankie & the West End Boys |
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Wednesday 8/31
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Frankie & the West End Boys |
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Thursday 9/1
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TBA |
Fifth Year Crush |
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Friday 9/2
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TBA |
Fifth Year Crush |
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(Send an email to Mark Goldhaber)
Mark (@MPMark) is a veteran of dozens of trips to Walt Disney World starting in 1972, with a few Disneyland trips thrown in for good measure. As a Disney stockholder and a Disney Vacation Club member, Mark is always in touch with what's going on with The Mouse. Mark serves as MousePlanet's Walt Disney World content coordinator. Mark is a senior information technology manager working for the State of New York. He lives in the suburbs outside Albany, New York, with his wife and son.