You all responded so favorably to the small Ask Al! section I'd added
to the update, that I thought it would warrant a page of its own.
First, a little background: As you all can imagine, I get so much
e-mail about the site, that it's gotten to the point where I can't
really respond to it all personally. But questions keep coming in,
and so many of them keep proving interesting, that I thought I'd try
this column so I could respond at least to the ones I feel will have the
broadest appeal for the D-I-G readership.
I'll try and update this page about once a week or so - but be
patient if I fall behind a bit.
The following ten questions were posted on 7/31/01
and again thank you all for your terrific feedback and the many queries
you've submitted. Do note the new e-mail address in the right hand column
in case you do decide to write.
I always have a hard time picking from all of them for this update, and
am terribly behind, so if I didn't get to your question this time, I may
be able to answer it at some point later on for you.
Q.
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Doug writes: Just wanted to let you
know that there's an excellent act over at Club Buzz right now. I
don't know if you've been over there after 7 in the past week and a
half or so, but the group Barrage is simply amazing. It's an
11-piece band including 7 violins and 2 percussion sets.

Barrage Photography by Trudie
Lee Photography Inc.
They play nightly at 7, 8:30, and 10, and I
believe they sell CDs from the Autopia shop after each performance.
They're a serious improvement over some of the entertainment
(musical entertainment, that is) that's been on the Club Buzz /
Tomorrowland Terrace stage recently :).
--
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A.
|

Barrage Photography by Trudie
Lee Photography Inc.
This is about the tenth e-mail I've gotten about Barrage - and
either they have an excellent press relations person, or they really
are getting audiences excited. My guess (since this is a repeat
visit for them) is that they may be very well worth catching. :)

Barrage Photography by Trudie
Lee Photography Inc.
For those of you who can't make it to the park (or out to Epcot
where they also apparently make appearances) here's a LINK
to their official website. There are more photos there - plus some
sound clips so you can hear them.
Too bad they don't also play during the day, we could sure use a
break from that Buzz show. ;) |
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Q.
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Aaron writes: Hey there, Long
time reader, first time writer... Got a quick question and don't
know who else to ask so hopefully you'll have time to answer. I am
formerly of the Bay Area and take Disney Vacations once to twice a
year at least. I am now in the Portland, Oregon area and am still
finding myself there once or twice a year for a week.... BUT I used
to use the Disney website as a way of checking the refurbishment
schedule for rides so I could go at the best time when most of my
favorite attractions are not closed.
I was wondering if you know why the Disney site does not have the
refurbishment schedules on it now (used to be in the show times /
hours section), and also if you know how I could find out what will
be closed for refurbishment. I called the Disney number for guest
services and they sent me back to the site.
I would appreciate any information and I want to say that I enjoy
your updates very much and find them an irreplaceable source of
info!!
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A.
|
Thanks for the kind words Aaron. It appears that the
company itself is having trouble getting any kind of schedule (a
problem we also have).
There have been a LOT of changes in the rehab schedule, and my
sources indicate there will be even more, as they stumble out of
summer into the fall and winter season.
Seeing as they didn't even consider the whole west side of the
park would be closed the first time they did a schedule (they had
planned Mansion, Splash and the Bears to all go down at the same
time at one point) it just seems they are very disorganized right
now.
What I would suggest is keeping track of the regular DIG updates
that I do, usually there I have the latest info on what is closing
when, even if I don't always get it onto our schedule page. |
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Q.
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Doug kindly writes: Al, I thought
that I would pass this article / link along since I did not see it
in the news section.
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A.
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Thank you Doug! I appreciate all the readers sending in links to
stories or items they find I may have missed, that way we all
benefit from the efforts. Please keep them coming.
In this one case, the article Doug had kindly sent in we already
had a link to, from another newspaper that ran it a day earlier.
What some folks may not know is that the L. A. Times is now
partnered with the Orlando Sentinel on Disney news - and frequently
run each other's stories on the company. Many times they run the
same day, sometimes a day or so apart. Generally I only link to one,
unless either paper has augmented the other's work. This saves the
reader a bit of time I think, plus lets me hunt for other stories of
interest.
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Q.
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Jason writes: Hi Al, Part of the
following is a response I sent to another site concerning a rumor of
Knott's newest coaster attraction. The rumor stated that Knott's
would build a hydraulically launched hypercoaster. Part of the email
is off-topic, but partially reflects the lack of creativity in the
Disney Corporation.
I have a couple of questions on this one.
A hydraulic launched system? Why! I have studied physics, and I
don't see any speed advantage to a hydraulic system over
compressed air, or electromagnetic energy. I understand that
Intamin enjoys developing launched systems, but reliability has
been so so. If a high launch speed can't be maintained, or has
continuous breakdowns (California Screaming, or the first year of
Superman); a season may be wasted. (I am getting sick of the SFMM
situation right now. Even though the current SFMM situation is not
Intamin's fault, we need rides that work, when built!
Why does Knott's want to build a
hypercoaster instead of a gigacoaster? I would assume that a
hypercoaster in the Los Angeles area isn't going to increase
attendance too much, since Magic Mountain has one. The park needs
to use small footprints, originality, or break records to compete
in this market. I understand that Knott's has the dilemma of being
caught between a amusement park and theme park, but it would be
nice to ride something nicely themed and thrilling at the same
time. I also believe that this is their strongest advantage. I
hope that Cedar Fair sees the potential, and doesn't turn Knott's
into a MGM Grand Theme Park Adventure; which managed to combine
the charisma of Six Flags with the thrill of Disneyland.
Unfortunately, both Disneyland and
Knott's have failed with the fake boardwalk theme. Knott's failed
first, Disney just followed along. I would never fly to Lyons,
France to see a fake Eiffel Tower. Paris is just too nearby. And
don't get me started about going to Zurich to see a fake
Matterhorn. Disney just compounded the mistake by building a fake
California (we are already there ... so much for the local
market). The real Hollywood and beach are only a few mile away.
DCA was Disney's chance to build a mini-Universal Studio's type of
guide to Disney animation (something we never got to see).
Unfortunately, with most of the talent leaving by the dump truck
loads; I'm not sure if it would succeed. Tortillas anyone?
I wish I could blame Disney for their
problems, but the stock market only looks at a few numbers. I'd
like to say that money spent for the future, increases the
likelihood of future success; but management is only looking
myopically (can't see in front of them, let alone the future).
Innovation helps, but Disney, the former
king of innovation has given up, so off to the shelf we go. Maybe,
Disneyland can build Tilt-a-Whirl with a different Disney
character on each car. BTW, Which Disney characters puke? I'll
give 5 to 1 on the Cheshire Cat. Hairball that is.
Look forward to life, and invest in the
future, for the fool thinks only of the present! Mr. Eisner should
have enough money by now to retire with much comfort. I wish that
he could recreate the spirit that saved Disney during the early
1980's, or give the reigns to someone who still believes the best
product is one developed with: originality, creativity,
distinction, purpose, and quality. Outside expertise is often
needed. Intamin, Arrow Dynamics, and others have helped or
designed ride systems in conjunction with Disney Imagineers.
However, the scenery is best left to the talent that created the
movie or concept on which the attraction is based.
I got my first Electrical Parade album at
the age of four in 1973. I have great memories of Disneyland, as
far back as I can remember. I hope that the train that Retlaw
created, can get back on track. It was a simple dream of a
"Carney" free place of amusement. Times change, but
quality must be maintained or the company fails.
I am not worried about roller coasters,
flat rides or alcohol at the park. I'm worried about selling a
lackluster product under the Disney seal. It has been happening
too much lately. If Mr. Eisner wants to blame it on "yes
men"; I'll be happy to put in my opinions for free.
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A.
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First, thank you for sharing your note with me. I
agree with you on quite a few points, mainly:
Yes, I'm also tired of parks experimenting with new coaster
technology on my dime. Get the stuff working first, don't waste my
limited time in a park with a highly hyped ride going down or not
being available.
Yes, the off the shelf solution is not one I am interested in for
the prices Disney charges.
And in particular, yes, get the park design back in the hands of
people who know what they are doing.
I was thinking the other day why Disneyland still remains so
enchanting after all these years, and California Adventure manages
to disappoint thousands daily. It boils down to two reasons
basically:
1. Mall / Real Estate developers are doing parks for Disney now,
as opposed to the movie designers / craftspeople that Walt used --
the mall guys experience and aim is almost pure commerce, the movie
guys were really using their skills to create fantasy.
2. One nameless person told me Walt also wanted yes men around
him too, just like Eisner / Pressler do now. The difference is that
Walt's ideas for the most part were brilliant, while Eisner /
Pressler's are well...
... let's just leave it at that. ;) |
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Q.
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Mark writes: Al, I just
finished reading your article on the Great Moments with Mr. Lincoln
attraction at Disneyland. I almost never respond to internet
articles, but this time I think it's worth while. In your article,
you wrote the following paragraph (responding to Abe):
"Al: You've read my stuff haven't
you - I just want this place to be the showplace it used to be. I
remember the first time I saw your show - I couldn't believe you
weren't a real person. I also have vivid memories of freshly
painted railings everywhere (they used to do heavy trafficked
areas nightly)."
I've been a fan of the Disney theme parks
since my first visit to Disneyland in 1969. I agree that it could
have been called a showplace back then. I was astounded to see Mr.
Lincoln talk - I was 8 years old, but I remember being completely
blown away by the technology used for these shows. Pirates of the
Caribbean was relatively new and was absolutely amazing. Disneyland
was far beyond anyplace else I had ever seen, both in theme and
technology. Your article is the first I've read that discusses it as
a showplace - the same way I remember my first trips to the park.
I now live in Florida about one hour from
the WDW resort and have an annual pass. I have watched while the
competition has slowly caught up (Universal, in particular). The
Disney parks that I visit today are no longer showplaces. They are
simply very good theme parks - and very good entertainment. They are
no longer astounding, leading edge places to visit.
I've seen a lot of discussion on various
bulletin boards about whether Universal's IOA is better than the new
attractions and projects that Disney has recently created. I'm sure
that some people will like Universal better while others will not.
That point is debatable. However, there was not a competitor that
was even close for circa 1969 Disneyland. There could have been very
little argument because Walt Disney was so far beyond his
competitors that no place else could measure up.
I'd like to see Disneyland (and WDW) return
to that showplace, from the little A-ticket attractions and small
details to entire new theme parks and other projects. I like Disney
the way it is now - good entertainment. I liked it much better back
then - as a product leader that absolutely blew the competition
away.
I think there are several issues with the
Disney parks that should be addressed. I wondered if you would be
interested in posting an article I am thinking about writing. The
topic is that since the Disney parks are no longer managed by one
man whose pride of ownership had to motivate his decisions - that in
fact they are now a huge corporation whose main goal is immediate
profit maximization - can it return to the showplace we remember?
What would the philosophy have to be to accomplish both goals? Would
it work?
Just wanted to know if you're interested. I
don't have any formal training in writing and I've never been
employed by Disney. However, I am very well read on the subject of
Disney theme parks. I also have a business and technology
background. I would certainly expect to create rough drafts to be
reviewed and approved before posting the article. I will also need
some time to write it.
Let me know what you think. Thanks for your
efforts and your great website!
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A.
|
First, thank you for the kind words. And for such a
thoughtful note.
I say go for it. I think it would make wonderful reading.
Don't worry so much about your writing experience, passion is what
MousePlanet is really built on. :) |
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Q.
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Anonymous writes: Dear
Al, I'm a reader of your updates and I share many of the same
opinions you have about DCA. I'm writing because I just thought you
might like to know (I don't know if you do or not) about a pathetic
new scheme that Disney is using to advertise the park to little
kids.
Available at the information stations in
the Esplanade are little glossy flyers called "California
KIDventures -- Big Thrills for Little Kids!" The flyer contains
a list of "kiddie" attractions (ironically listing the
Zephyr, which is inoperable most of the time) and a "KIDventure
Conquest Card," which allows the kids to check off all of the
attractions they have "conquered."
I really hate DCA and I think it's wrong
that they're trying to lure young children into a park for
grown-ups. I know that you have some of the same feelings (or at
least I have that impression), so I thought you might find this
anecdotal information somewhat interesting.?
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A.
|
Very interesting. It tells me that the executives are
still not listening to the customers. Since this park has opened
they've been telling the press that it is kid friendly, even though
surveys (and my own feedback here) say it is not.
I always consider it trouble when a company insists their
customers are wrong or misunderstanding something, instead of just
simply listening to them. |
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Q.
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"M" writes: Hi Al, I know
you get a lot of flack about your negative comments, so I though you
might be interested in an email sent to me by a friend who lives in
Modesto. She does not read MousePlanet, and I have never given her
my opinion of DCA.
My son and his wife liked Ca. Adv. okay.
It was an enjoyable time, but they won't be in a hurry to return.
For my money, I think they should let you go between Ca. Adv. and
Disneyland in one day. I love Disneyland, but I will think twice
before I pay the same price as D.land to visit Ca. Adv. It just is
not worth it. Maybe if you had younger kids and you wanted to just
let them loose, it wouldn't be so bad. Pretty easy to keep track
of everyone compared to D.land.
The only thing I really enjoyed was
Soaring. I could ride that again and again. The roller coaster was
okay, but I am not a big fan of coasters.. and the rest of the
stuff is too contrived for me. It was interesting the first time
through, but that's it.
D.land never gets old. D-land seems
exciting while Ca. Adv. seems like a cheap side show. I have more
fun every year at the State Fair for a lot less money, and the
rides are pretty much the same. Most people I have talked to feel
like-wise and the complaint is always that you pay to get in and
then you are bored and can't go to D-land.
Any of this sound familiar? Thanks for
speaking your mind, Al. I, for one, appreciate it.
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A.
|
Thank you for your kind note. You may not believe it,
but I rarely get notes complaining about my opinions - at least in
comparison to all the other e-mails I see that either agree or
expand upon some of the things I discuss here.
The comments you passed on are pretty much the same ones I've
seen coming in about this park from day one - visitors just do not
want to return after an initial visit, which is bad news for the
future of things there.
What really saddens me is hearing executives like Paul Pressler
make excuses for the poor decisions they made, such as "We
always have trouble when we open a new park." He should clarify
that statement, as the troubles have all been pretty much on his
watch. |
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Q.
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Steve writes: Al, as a person
who loves all the So. Cal. Amusement parks, I had to respond to this
letter from your last update:
Heck they havent added a major
attration since Indy but they are strides above anything Six
Flags, Universal Studios and Knotts Berry Farms.
I'd like to point out that, yes, while
Disneyland is the best and always will be (hopefully), the other So.
Cal. parks have added attractions in the years since Indy that are
fantastic, while Disney has answered with very little.
"Ghost Rider" at Knott's is THE
BEST wooden coaster ever created, bar-none. "Terminator
3-D" at Universal is one of the most elaborate, over-the-top
and crowd-pleasing shows at any park in the world. Honestly,
blow-for-blow, there is nothing that has been created for Disneyland
or DCA in the past 6 years that can match either of those two
attractions.
While "Innoventions" tragically
occupies a huge portion of Tomorrowland and changes rarely,
Universal's own "temp" area (near the front of the park
where the Marvel Restaurant used to be) changes often, and usually
drastically. "Chicken Run", "The Grinch" and
"The Mummy" have all been occupied that space with unique
(albeit simple) attractions that don't wear- out- their welcome. As
well, they do a nice job of advertising the current movies in the
park with attractions, something Disney has been hard-pressed to
accomplish in the past 6 years
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A.
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I bow to you sir, for hitting the nail on the head
there. You are absolutely right.
And mind you, Disney's excuse will be "well, we were
building a whole new park!" They will surely leave out the part
about only one really great ride (Soarin), and a bunch of so-so ones
(Screamin), and a lot of off the shelf stuff. |
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Q.
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Matthew writes: Al, as I was riding
Soarin', that river scene looked awfully familiar to me. Asked a CM
and what do you know, it's the American River near Sacramento. (I
live within about an hour's drive of that very river.).
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A.
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Thank you for that, I know several readers were
interested beyond just the note I quoted in the last update. |
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Q.
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Eric writes: Dear Mr. Lutz: I am
confused about the management structure at the Disney company as
described in articles on your site.
There are "suits" and there are
Imagineers but there are no producers; the go-betweens twixt
management and the artists. There seem to be no people who can tell
management that if they spend only x dollars the "product"
or show will be Junk.
Conversely, there seems to be no one to
tell the artists that there are only xx dollars to work with and so
they must come up with the best they can within these budget
constraints. Of course this is one of the things Walt did.
Are they really trying to run this company without
"producers"?
If Disney had not help write the book on excellence, we would not
hold them to such high standards.
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A.
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First of all Eric, it's Al, not Mr. Lutz. ;)
There are "producers" at the company - the problem lies
with their confusion as to what their jobs really are. Most
producers at Disney nowadays (at least as far as the parks go, I do
keep hearing the same grumbles at Feature Animation too) feel they
must do everything they are told by the suits above, as opposed to
trying to get the best visitor / audience experience out of the
project.
Barry Braverman's supervision of California Adventure is the
perfect example of what has gone so very wrong at Disney. Every whim
the bosses came up with, from Eisner wanting a farm put in, to
Pressler thinking the California theme was brilliant and then
demanding more attention and money be spent on the shops /
restaurants as opposed to the attractions, Barry just said
"yes, sir!"
So sure, the guy gets promoted. They even gave him Disneyland and
the new Hong Kong park. But, oy-vey - we get something that really
never should have been built the way it was, leaving thousands of
customers unhappy and not wanting to return on a daily basis.
The millions of dollars they are now burning through, in
discounts, advertising, the emergency addition of all new
entertainment and rushing of new attractions could have been so
easily avoided if Braverman could have weeded out the dumb ideas.
But then as I understand it, he himself may have suggested more than
a few of those too...
But that's the way big fossilized companies like Disney work now.
It's not about what will work best for the audience, it's about how
much they can get away with and still get the premium pricing the
brand can command. It's not about doing the best, it's about doing
the least. In short, the whims of the boss, and the demands of the
accountants are more important than what the customer has asked for,
or expects.
No one expects perfection, all they really need to be doing is
listening. That's the one thing them seem too busy pontificating or
making excuses to do much of these days.
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The following ten questions were posted on 7/11/01
and again thank you all for your terrific feedback and the many queries
you've submitted. Do note the new e-mail address in the right hand column
in case you do decide to write.
I always have a hard time picking from all of them for this update, and
am terribly behind, so if I didn't get to your question this time, I may
be able to answer it at some point later on for you.
Q.
|
Chris writes: Not really a question,
but a comment, and probably not quite appropriate for your column...
but...
I've been an Annual Passholder about eight
years now, and I have to say, I agree wholeheartedly with you that
the resort in general has definitely lost something since I began
coming so regularly. I have to admit the most recent bit of
excitement they managed to generate is opening Indiana Jones and the
Lion King Celebration. Ever since then, nothing has felt polished,
not Tomorrowland '98, not any Disneyland parades, certainly not
Light Magic and not DCA (nor anything in between).
Now don't get me wrong. I'm sure you wanted
all of these things to be great. But your updates can simply be
titled "Everything Wrong with Disney" these days. I hope
our combined cynicism can be reversed, because I'm sure we'd all
much rather be writing about how great the parks in Anaheim are than
how poor they've become.
'Indy' and 'Lion King' gave me a sense of
completion. While 'Indy' may have not had all of the wonderful
concept show elements that Tony Baxter and company let us in on
during the preceding years it was being built, it had enough of
them. Some things were cut or left out, for whatever reason, but
many of the show's elements, including of course the finale, really
made you feel like you were riding along with Dr. Jones himself.
'Lion King' was just elegant. I'll be
heading to WDW this summer and I plan to carefully note how it is
changed in its current stage show form (as I understand it). I will
try to keep an open mind, but friends say I'll be disappointed. I
bet you were at the park the day of the last showings of this gem,
and I'll just sum it up this way. I bet none of the hard-working and
talented performers will have tears in their eyes as they perform
the last "Parade of the Stars" or "Steps in
Time". Take nothing away from the great cast of these shows.
They work hard and deserve to be saluted for the performances they
give. It's what they are given to work with that is the problem. And
the emotional bond 'Lion King' had with its performers and fans was
just the example of truly polished work.
Comparing that with recent failures, I for
one will just mention the return of MSEP (let's face it, that's what
it is). To me, this is simply a slap in the face. I know many people
wanted MSEP to stick around forever, but I personally was looking
forward to seeing something better. And Light Magic's 'features'
were cut progressively with each new Annual Passholder newsletter or
article in the O C Register. It went from a parade with low level
pyro, laser, fiber optics, and what not... to a stage show with two
poorly thought out stops (from a guest flow point of view) with no
real point. I would have rather seen Disney give it another try
(i.e. start all over), but instead they'll just pull MSEP,
supposedly retired, ship it over to DCA, and try to convince me they
aren't pulling a cheap stunt.
It's a cheap stunt. And that's what Disney
has stooped to. (Notable exceptions here are 'Believe...' and 'Soarin''.
I also have to add that I find Screamin' to be the only redeemable
thing about Paradise Pier).
I don't mind if the Park changes. I just
want it to get better when it does. We can all point to an O C
Register article where Tony Baxter himself tells us how "tomorrowlike"
the new Autopia would be. Then we get a paint job and a waste of
real estate combining the two tracks together. No wonder he doesn't
say anything anymore. He's probably tired of putting his foot in his
mouth after he sees what Disney refuses to spend to make magical
attractions.
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A.
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Chris, first thanks for taking the time to write all
that out. I wanted to run it here, especially after we just ran
David Koenig's excellent piece
yesterday about the quality problems the Disney Company is now
having.
In dealing with the increasing number of press inquiries we are
getting, it is clearly apparent that it's no longer just this
website who is asking questions about the obvious decline in quality
we are seeing - not only at the parks, but in the other areas the
company deals with.
Let's hope they get the message soon. I like Disney
product, I just don't like how it is being put together now. I
honestly don't feel they value my patronage. |
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Q.
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Jeff writes: I have just one
simple question, now that Rocket Rods is closed, what will become of
the site? What will the next ride be, it can only be more exciting
than Rocket Rods!
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A.
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Right now nothing is scheduled - as we showed in David
Koenig's column yesterday, the sign is down and a lone Rod is now
over at DCA as a prop:

The Rocket
Rods slow march into history continued this summer - last week the
sign was removed from the Tomorrowland building (above) and a lone
Rod was salvaged and installed as a prop near the Hollywood &
Dine buffeteria in California Adventure (below).

The Buzz Lightyear shoot 'em up ride is now on hold - and several
other concepts, including one where the building's entrance is moved
over to Matterhorn way so they can put in a Little Mermaid
attraction, are kaput.
Consider the former CircleVision building to be Pressler's
tribute to the closed Carousel of Progress / America Sings building
of 80's Tomorrowland I guess. ;) Let's just hope it
doesn't sit closed for ten years like America Sings did. |
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Q.
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Craig writes: Hey Al, always enjoy
reading everything on the MousePlanet, etc.
Just got a flyer at work promoting the Disney
Institute Business Programs. After reading the news and your
website, it's pretty funny (in a sad way) the planned itinerary (a
sample below):
- Hire, train, and retain motivated
employees
- Generate maximum loyalty from
employees and customers
- Encourage creativity and innovation
Three day programs starting at $2,995.00
Disney certainly does some things right,
but it's a large pill to swallow having them teach employee
motivation.
Just thought you'd find it interesting.
Keep up the good work.
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A.
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Thanks for the kind words Craig.
I have to admit, that one is rich. ;)
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Q.
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Gary writes: Al, I've been an avid
reader for years, since the original DIG site. You do a fantastic
job.
I was in our local Bakersfield CA Pic-N-Save
store yesterday and was shocked to see Atlantis toys already on the
shelves while the movie is still in wide release. They were the same
action figures and vehicles being sold down the street at Target
only priced to move. I guess nobody wants this stuff.
Also a couple of weeks ago the family was
in Anaheim and decided to check out Downtown Disney, it was a fun
way to spend the couple of hours we had and decided to cap it off
with a revisit to Goofy's Kitchen. What a let down.
After haggling with the cashier that my 10
year daughter was honestly 10, I then shelled out over $120 for a
family of 4, of course they calculated in a gratuity. The hostess
was rude when I asked to be seated where the lighting was better and
most of the characters were B list, a couple of which my daughters
were having a hard time placing the movie they were in. All this for
a Vegas style buffet with a better selection of salad bar items even
at Carl's Jr. Never again. What a rip off!
Keep up the good work Al!
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A.
|
Thanks for the kind words Gary - MousePlanet is truly
a team effort, we have lots of folks working hard daily to put
together fresh new content for you. I know they appreciate your
thanks.
I also find it amazing the Atlantis stuff got dumped so quickly -
but if you take a closer look at the rest of the Pic N Save shelves,
you'll see LOTS of Disney products in increasing numbers there. I do
understand that Mattel in particular does manufacturing runs for
them on some items (you can tell by the factory- attached Pic N Save
price stickers on the boxes) - but I don't think Atlantis is one of
those lines.
I was sorry to hear about Goofy's Kitchen at the Disneyland Hotel
- it's never been one of my favorites (too expensive, not enough
selection), but I always had a quality interaction with the
characters there. The haggling over the kid's price - especially in
light of what you were already spending seems just dumb though.
Sadly I think you are only going to see more of this as profits
continue to get squeezed during this slowdown. Eisner needs his
bonus you know. |
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Q.
|
Kyle writes: Al, in your
recent update, you mentioned a couple of things that I felt needed a
reply to.
You mentioned that the McDonald's Atlantis
Happy Meal toys weren't drawing collectors. All except one, that is
- the light-up Atlantean crystal seems to be very popular. In fact,
you'll find a few people selling them on E-bay.
You know, one would think that this would
be the first Atlantis toy that would wind up in the Disney Stores
and in Disneyland. Of course, you can't
expect to find anything in Disney Stores now- a- days (all of the
Atlantis clothing in our local store was toddler sized - and lets
not even get into the fact that they decided not to make any
clothing suitable for girls).
The other thing is, understandably, a minor
quibble about grammar. By saying that Paul Pressler could care (or
know) less indicates that he has at least some level of caring or
knowledge. By saying he couldn't care (or know) less delivers the
impression that he is indeed at the lowest level of caring or
knowledge.
What can I say for myself? My mother was a
teacher... :) Keep up the good work, dude!
-
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A.
|
Thanks for the corrections Kyle - I appreciate them.
By the way, for all of you who wrote in asking about the Wallace
& Gromit toys, I haven't been able to find out if Carl's plans
to offer them via mail order. My suggestion is for you to keep
checking
their site just in case. |
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Q.
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Roy writes: Hey Al, love
your column as always. I'm writing due to a rumor I heard trickle
down to my ears on a last visit to a Disney Store.
An ex employee of the store now works at
Disneyland, and told the people at the store that in conjunction
with tearing down Country Bear, they are renaming Critter Country to
100 Acre Woods in tribute to the new Winnie The Pooh ride. Is their
any truth to this?
- |
A.
|
If they did that, they'd have to redo Splash Mountain
I would think - as it would no longer fit in with the theme. Unless
we get a Pooh Mountain too... ;)
My guess is that the area around the Pooh ride (which budgets
seem to be getting slashed on left and right every day it seems)
will get that name, but not the land itself. |
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Q.
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Vincent writes: Good morning Al, I
read your stuff often, and hopefully so do the big wigs under the
Eisner regime. My question is this:
As an east coast native, and a more than
frequent traveler to Lake Buena Vista, FL, I've started checking out
Anaheim and DL in late 1998. I've been back several times, and have
booked a trip for my birthday at the end of August 2001.
After all the stuff I've been reading, I'm
wondering if I ought to go? I'm a big fan of Disney, and they may
help and may hinder my experience.
What do you advise? I'm a little burned out
on WDW, and don't have the desire right now to schlep out to Paris
or Tokyo.!)
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A.
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I think they still do a lot more right at Disneyland
than they do wrong Vincent. My concerns are that the balance never
seems to go the right direction lately under the current mindset.
I strongly feel there's enough to see and do now with both parks,
and the parkhopper (for you out of towners) and the local's discount
(for So. Cal. visitors) makes DCA much more attractive for the
visitor now. It sort of takes the arrogance of the original pricing
out of it, if you know what I mean.
If for DCA they hadn't increased the area entertainment, added
the Electrical Parade, and offered a better value for your dollar
(via the hoppers and discounts), then I probably would have advised
you to hold off for Tokyo's new park. (And as always, Disneyland
itself is still a marvel, despite needing some tender loving care
right now.) |
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Q.
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Mark writes: Al, After hearing
a description of what's going on inside the new Mr. Lincoln show, I
cannot wait to read your review. It "sounds" crazy!
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A.
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I was initially concerned about the changes also Mark
- but the advance word is filtering out good on this one. Hopefully
we'll be able to see just what they are up to very soon.
Who'd have thunk headsets would save this show? ;) |
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Q.
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Matt writes: Al, What happened to
Tony Baxter? I recently saw something that suggested that he was on
the way out of Imagineering. Did he get the axe too? If so, the
dream is truly dead.
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A.
|
Think more along the lines of put out to pasture. I
keep promising everyone (via the updates) that there is a story
behind all this - and hopefully soon I can tell it. Some care needs
to be taken though, as a lot of damage has already been done. |
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Q.
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Eric writes: I enjoy your articles
and find them quite interesting and informative. However, if I want
political commentary, I like to look elsewhere. Your barb at
President Bush in the new Splash Mountain story was not only cheap,
baseless, and out of the blue, it committed the cardinal writer’s
sin for such a comment. It wasn’t funny or even clever. Surely you
can be funny without political cheap shots.
Keep up the good work, but give the apparent anger and resentment
about the election for your therapist.
Jason also writes: Dear Al, I have
read MousePlanet for about 3 years now, and love it. You obviously
care about the parks and realize that corporate America is
destroying MOST of the best parts of America in search of profits by
taking advantage of the fact that most people are too stupid to
notice slow, calculated cheapening of product.
But, I was shocked to see the following in
your recent update: "Finally, after the River water was
declared "safe to drink" by the state of California, (um,
yes that muck with all that duck poo is considered safe, must be
Dubya at work again.)
I believe that this liberal political slant
is totally out of place at MousePlanet. Anyway, you said the STATE
declared it safe. Last I checked, President Bush is not the Governor
of California. And, he has absolutely no responsibility for drinking
water, or the fact that California thinks their electrical needs are
never ever going to increase, and have as a result, ran out of
electricity.
My guess would be that if you removed the
duck poo, you would somehow be threatening the survival of those
ducks, and we all know that in California, humans are the LEAST
respected inhabitants of the state. :)
Keep up the great work as a watchdog of
Disney. But I sure don't need to hear another California liberal
ranting about President Bush.
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A.
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Hoo boy guys - and folks, those were the ones I could print here.
I'll make a deal with you both (and all the other Dubya fans) who
wrote in.
Spend just one TENTH of all that energy you exerted in writing to
me to let the Walt Disney Company know they need to get back on the
quality track, and I'll lay off the Bush gags.
I promise. :)
|
The following ten questions were posted on 6/26/01
and again thank you all for your terrific feedback and the many queries
you've submitted. Do note the new e-mail address in the right hand column
in case you do decide to write.
I always have a hard time picking from all of them for this update, and
am terribly behind, so if I didn't get to your question this time, I may
be able to answer it at some point later on for you.
Q.
|
"TG" writes: Hey Al,
Regarding the question why Disneyland was so crowded last week (in
your last update) - Thursday was the last day to go for So. Cal.
APers before the big summer blackout. My wife went on Tuesday and
said the crowds were the largest she has seen in quite a while.
Also, about DCA... I went there Friday
night with my two oldest boys. We decided to try this Junior
Explorer map thing that they hand out to the kids. Anyway, we got
the last sticker at 10pm right as the park was closing. Imagine our
surprise when we found that the Engine-Ears Toy shop (the place
where you turn in the maps) was already closed for the night! The
boys were upset, but I told them we would bring the maps back
another time.
What ever happened to keeping shops open an
hour after closing (especially at the entrance) to try and get the
last minute sales?
--
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A.
|
Thanks for the update on the attendance pattern - I'd
be curious to see where the numbers for the new park go, now that
the lower priced passes are all blacked out for most days. So far
(and yes, it's a bit too early) the discount hasn't yet brought in
huge crowds.
The shops sales have been so poor at the DCA that they have been
closing many of them early, not only at the exit, but throughout the
park. Adrienne Vincent Phoenix has
been covering the many changes going on in the DCA shops as
they revamp the merchandise mixes in order to goose sales.
My take on it is that they did manage to do the merchandising
rather well at this park - but the lower attendance numbers won't
help, no matter how well and nicely the shops are stocked. |
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Q.
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John writes: Hi Al - Great
site! I'm a huge Disney fan and have visited your site for a few
years now. I have planned a family vacation to Disneyland Resort
from 6/30 - 7/3. We are going to Disneyland for two days and DCA for
one day. I went to a Preview Day back in January and I wonder if I'm
one of the few people making a 2nd trip!
Anyway, do you have Disney's attendance estimates for this weekend?
I'm trying to figure out when to go to each park. Of course my main
concern is to go to Disneyland on a 'less' busy day.... if that's
possible.
Thanks and keep up the great work!
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A.
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John, thanks for the kind note.
No one, not even Disney, has any idea what the attendance
estimates will be for DCA - this is definitely a time where they are
finding out, what with the new locals discount and such. Disneyland
at that time will probably be pulling in 50,000 plus - most likely
more. Keep in mind the following very general rules: Disneyland's
busiest day is Saturday, DCA's Sunday.
The good thing about your visit is that you will probably have a
multi-day ticket - which will allow you to park hop. As we've been
finding out with the annual passes - if Disneyland proves too
crowded, we just hop over to the quieter DCA for a break. Rather
than plan two days in one park, and one in the other - why not just
play it by ear instead and do one when the other proves too crowded
/ too much / too boring?
The absolute best time of any day to visit either park and get on
rides is early, so try and be there at opening each day. (Many
people do not start their park day until 11 AM.) Use Fastpass later
on in the day, around lunch time, then dinner, so you can dine and
relax, and then hit a key attraction afterwards.
Use the busier afternoons when it is hot and lines are longer, to
do the less crowded movies (of which DCA has so many) like Muppets,
Bugs, Golden Dreams, Mondavi's Season of the Vine, the Animation
building movies, etc. Over at Disneyland plan the hot and crowded
afternoons to go shopping, visit Tom Sawyer Island, see a parade or
catch "Honey I Shrunk."
The ability to park hop will improve your visit - its one good
change the resort has made that truly benefits the visitor of both
parks. |
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Q.
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Norm writes: Hi Al, Thank you so
much for a great site and, in particular, your Ask Al, and DIG
columns. Say, I have a few neato ideas for DCA.
1. Instead of pulling the electrical parade
out of mothballs, they should create some brand new nighttime parade
with new light effects and some unique, catchy music to it. This
would allow guests to create DCA memories instead of trying to get
guests to remember Disneyland memories in a park short on things to
remember.
2. They should extend the California
Resident Discount indefinitely, until locals begin to take to the
park and accept it as part of the Disney Resort. They may lose
$10.00 a guest but think of the money they'd make with them getting
into the park.
3. Tower of Terror I think is a great idea,
as is the idea of making it a hotel that guests actually stay in. I
mean how cool would that be (and think of the money they'd make)
having a totally immersive experience, unrivaled in the hotel resort
industry. C'mon That'd Be COOL!
4. More family stuff - Universal opened
their Nickelodeon Blast Zone, which has the foam ball place and a
water play ground. Well, to spruce up that silly Bountiful Valley
Farm area here's my pitch. Mickey's Barn Yard- a huge Barn inside of
which youngsters can climb all around while throwing, shooting and
playing with oranges (foam balls) that were harvested from the
surrounding groves. Also expand the Irrigation Station play area,
perhaps even with one of those huge buckets that Universal just got.
5. Take out that Redwood Recreation area
and make a dark ride about the Country bears that would wander in
and around their caverns.
6. Add a tunnel of love or funhouse or dark
ride or all three to the Paradise Pier area.
-
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A.
|
Interesting ideas there Norm - let me comment on them:
1. ...they should create some brand new
nighttime parade with new light effects and some unique, catchy
music to it. This would allow guests to create DCA memories
instead of trying to get guests to remember Disneyland memories in
a park short on things to remember...
They did create a new parade! Sadly the Eureka parade didn't
quite meet up to the task. It really wouldn't have hurt them to also
light that parade up for nighttime performances with an Electrical
Parade type of concept - but the budget thing got in the way there
it seems.
2. They should extend the California
Resident Discount indefinitely, until locals begin to take to the
park and accept it as part of the Disney Resort. They may lose
$10.00 a guest but think of the money they'd make with them
getting into the park.
They may actually have to continue to discount, if the numbers
don't come up significantly. I always thought the best way to deal
with this was to just make the new park a $20 add on to a Disneyland
ticket. This would make sense to a visitor - and open up that huge
crowd they already have across the way to the new park. This is just
Pressler being stubborn I think.
3. Tower of Terror I think is a great
idea, as is the idea of making it a hotel that guests actually
stay in. I mean how cool would that be (and think of the money
they'd make) having a totally immersive experience, unrivaled in
the hotel resort industry. C'mon That'd Be COOL!
As you probably read yesterday, the Tower is on the way. But
again, that budget thing prevents us from getting an adjacent hotel
to it. Gotta remember something here Norm, it's not about quality or
creativity under Mr. Pressler, it's about numbers. He's not a
showman, he's a shopkeeper.
4. More family stuff - Universal opened
their Nickelodeon Blast Zone, which has the foam ball place and a
water play ground. Well, to spruce up that silly Bountiful Valley
Farm area here's my pitch. Mickey's Barn Yard- a huge Barn inside
of which youngsters can climb all around while throwing, shooting
and playing with oranges (foam balls) that were harvested from the
surrounding groves. Also expand the Irrigation Station play area,
perhaps even with one of those huge buckets that Universal just
got.
Keep an eye on the update here for further news about this area.
5. Take out that Redwood Recreation area
and make a dark ride about the Country bears that would wander in
and around their caverns.
I think if the Country Bears movie does well, we'll see Wendell
and the gang pop back up at the resort somewhere - the Bear raft
ride would also tie in nicely to this.
I do like the Redwood Creek area - there are so few things for
kids to do in that park right now, I would hate to see it go. It's
kind of a sad comment on the whole park though that the simplest
thing, the tire swing, is more satisfying than anything in the
entire Paradise Pier area.
6. Add a tunnel of love or funhouse or
dark ride or all three to the Paradise Pier area.
I'd just tear Paradise Pier down and start over. I think it is
the single biggest factor in the lack of attendance. People look at
these carnival rides in the relentless advertising and see nothing
there that is unique or Disney. It's stuff you can find at Knott's,
Six Flags or the local KMart parking lot.
Showing so much of this area in the ads are just reinforcing the
message that it's a park not worth the premium pricing they
naturally expect to be charged from Disney.
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Q.
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Andrew writes: Great website!
Although it's kinda depressing, it nevertheless gets the word
out about the Walt Disney Company. Your "Executive Spin"
article was one of
your best.
I'm not sure if you've ever seen this
website Write
Disney!, but it gives addresses for top Disney Execs.
Have you ever sent your articles to the
company directly? I think you should, direct to Eisner and
Pressler. Anyways, just a thought. Keep up the good work!!
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A.
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I get a LOT of requests from folks about writing the
company, so mentioning this terrific page again is a good idea.
The WDW Blues site I really have a fondness for, Parrothead who
runs it is a great guy to take on the documentation of what is
happening on the other coast. He really is on top of the problems
there. It's nice to know other folks also care.
As far as sending any articles to Disney, well, I think they
pretty much know what is going on here. ;) |
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Q.
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Jim writes: If you're
interested, (former Disney) Supervising Animator David Pruiksma
posted this
message on the Motley Fool message boards. An avid
MousePlanet reader in Stockton, CA.
- |
A.
|
Wow, that was strong stuff. Well worth a read folks,
stop by and read what he has to say. I find it interesting he is
especially unhappy with the "theater crowd." That was news
to me.
David (who is famous for animating Chip in "Beauty and the
Beast," among other things) has been quite vocal about Disney
lately - this is the second time he's gone public with how he feels
(the first was in a note sent to fellow animators, which was quoted
in the L.A. Times).
He tends to repeat what I hear from other folks within the
animation buildings at Disney - that the company seems to be too
worried about the revenues, and that is really interfering with the
creation / creative muse behind the product.
They used to make the movies first, then find a way to sell them.
At Disney it now seems (and yes, even Katzenberg was guilty of it
with Hercules) that they worry about the merchandising first, then
build the movie around it.
It's not the same company anymore that gave us Beauty and the
Beast, Atlantis was ample proof of that. (Emperor's New Groove and
Tarzan being the exceptions.) |
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Q.
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Luis writes: I enjoy
reading your column. I find it both informative and entertaining.
However, I do have one question: how come
some of the DCA oriented news items are posted in the DIG but not
the DCA? I think a note on proposed attractions such as
"Millionaire" and "Tower of Terror" would seem
appropriate in the DCA column.
- |
A.
|
We're still working on the final form of the DCA
section - since the park keeps changing so much in tone and style.
We'd like to see more of what they have planned in the next few
weeks before we lock the guide down.
That said - moving the DCA stuff to another column could be a
possibility - but my guess here is most folks do see the entire
resort as one big story. Many of the items I cover tend to entwine
the two parks also. |
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Q.
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Bob writes: First time writer here,
I enjoy your page and check in almost everyday. Just wanted to get
your feedback on something.
I recently visited the Wet & Wild park
here in Las Vegas. I learned that this is the last year for the
park. Our family has visited the Disney water parks in Florida and
would love to see one out here. What do you think the chances of
that happening out here are? (Help us here in Las Vegas. Its
Hot!!!!)
I think it would do well, even if people
had to drive 20 or 30 miles to get to a Disney park they would here.
I know they are buried with DCA now but I hope that someday they can
get through it and consider other options. (Wet and Wild is owned by
the Sahara hotel which wants to expand using the water park land!)
-
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A.
|
Thanks for the kind words Bob. I'm sorry to hear the
Sahara is closing Wet & Wild - it's one less family option in
the city.
As you probably know - Las Vegas went through a recent huge
family phase, where all the resorts / casinos added all sorts of kid
friendly attractions in an attempt to cater to that market.
What they found out was, after a lot of expansion was done and
money was spent, that they were pulling in the Barney crowd, but
that this demographic didn't really add to the bottom line. Las
Vegas has been, and remains an adult oriented gaming Mecca. (You can
even see the new Bally's ads that hark back to the old Las Vegas
style, and comment that's what you wanted when you go there.)
What happened after it all didn't pan out is that then everyone
pulled back from the family concept, all while the actual city of
Las Vegas itself expanded with young families. The city is getting
to a point where a family oriented entertainment complex / theme
park would probably make sense - it could also benefit from some
(but not all) the current tourism going on also.
The problems with building anything in Las Vegas are pretty
simple - the income a casino or gaming concern can bring in would
most likely dwarf what a normal family oriented business would be
able to bring in. If you were an investor building anything out
there, you'd probably seek the higher returns a casino would bring
in, as opposed to a water park.
Disney has been interested in local theme parks for a long time
to try and boost revenues (California Adventure [DCA] was a concept
that from its roots was designed to be cloned in other states.) Paul
Pressler would love to do the Six Flags thing of having smaller
regional parks.
But I tend to think Disney's incredible appeal is precisely
because it isn't just everywhere - going to Orlando or Anaheim is a
special visit that people tend to save up for, allowing Disney to
command premium pricing. (You know the laws of supply and demand -
make it scarce, it gets expensive.) I don't think Mr. Pressler would
do the Disney brand any good by building DCA parks all over the
place - we won't even get into the lowered quality of these parks
either, considering how DCA turned out.
That said though, it seems like Six Flags or Cedar Fair may be
missing an opportunity in Las Vegas. With some kind of an indoor
brand name park, and an adjacent water park (both companies have
already built water parks in other areas) it would make sense. The
city's family base is building, the tourists keep coming. |
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Q.
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Allen writes: Hi, Al. Thank
you ever so much for your informative articles on the tribulations
of DCA. Keep it up.
Well it's summer and time to decide where
to spend our family 4th of July 5- day weekend vacation. Let's see.
We could travel 50 miles to go to DCA for $66 and have our two kids
be very very bored amid the carnival rides and the great Anaheim
Convention center in the background.
OR....
We could travel 350 miles to go to the
brand new Bonfante Gardens theme park in Gilroy, California and have
our two kids go WOW! amid beautifully landscaped gardens,
waterfalls, real forests, circus trees, green mountains, monorails,
trains, roller coasters, and lots of kids rides for $98.
Would I be willing to spend an extra $32
and drive an extra 300 miles for a green park than a steel (steal)
one? I WOULD. (You can visit their web
site.)
We plan to spend the day there on July 6th.
I will give you a report upon my return. Maybe I can send you some
photos too? Maybe a special edition MousePlanet review of Bonfante
Gardens?
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A.
|
I've heard some really nice things about this new park
from other folks online. I think the MousePlanet readership would
love an illustrated trip report if you would like to take the time
to write it up.
If anyone else has a visit to this new park planned in the near
future - feel free to also send in your review. Who knows - maybe we
can create a section on it, if the reports warrant it. |
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Q.
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Scott writes: After numerous visits
to Disneyland, one under whelming trip to DCA and reading about The
Disneyland Resort, I've began to notice that Disney's imagination is
disappearing in Eisner and Pressler's penny pinching campaign.
I've come to notice Disneyland is changing
hardly at all. On "Star Tours" at the start, we always go
left and pass Endor. Across the path, there's a swimming pool with
clams, sea weed, and a decomposing submarine track. Above, the
revving engines of "Rocket Rods" kept Tomorrowland
sounding like tomorrow, until its vehicles were ironically placed in
a dumpster behind the McDonald's on Harbor Blvd.
Not only Tomorrowland suffers. Frontierland
is limited to Big Thunder Mountain and a steam boat that passes the
same once flaming cabin and little girls getting their fingers cut
off by a play gun. Any way, ToonTown is really getting boring. No
Roger Rabbit and a 50 second "roller coaster."
Across the entrance plaza in DCA, I don't
know where to begin. In Hollywood, one sorry excuse for a ride?! The
Muppet thing was fun, once. What they need is Tower of Terror like
at Disney World. One more E-Ticket quality ride please that's all I
want! I hope my letter reaches you.
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A.
|
Looks like you are getting your wish granted for Tower
of Terror - but one ride isn't going to fix the serious problems the
new park has.
As far as changes in Disneyland - Tomorrowland in particular
really needs to be seriously revamped yet again. It's always been
the one land that has always suffered - even Walt had trouble with
it.
Be careful what you ask for though - I'm not so sure we should be
asking for any major Disneyland changes while Eisner and Pressler
are in charge. With their current mindset - anything new would be of
poorer quality than what it would replace. |
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Q.
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David writes: Just wondering if
there's been any talk about moving the recently closed TimeKeeper
from WDW into the now- abandoned Disneyland Rocket Rods queue...
Seems like a (relatively) cheap, quick fix
that would add an all- new attraction (one- of- a- kind in the
states!) to Tomorrowland. It might keep that space occupied until
they're finally ready to add a Buzz Lightyear attraction... (And
they'd have something new to promote!).
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A.
|
Great idea David - but one thing stands in the way. Paul Pressler
utterly detests the show. He hates it so much, he did as little as
he could to promote it while it was at Walt Disney World, and let it
die its slow death.
I really enjoyed it when I caught it a few years ago - and
granted, it's yet another movie (which Pressler does like overall,
since they cost less than actual rides) - but it had heart and a
wonderful very creative premise. I think every kid sort of wishes
they could bring someone back from the past to see the future.
Maybe if they could find a way to make it seem that putting
TimeKeeper in here would save him some money... ;)
|
The following ten questions were posted on 6/19/01
and again thank you all for your terrific feedback and the many queries
you've submitted. Do note the new e-mail address in the right hand column
in case you do decide to write.
I always have a hard time picking from all of them for this update, and
am terribly behind, so if I didn't get to your question this time, I may
be able to answer it at some point later on for you.
Q.
|
"CD" writes: Hi Al, I just
wanted to take a moment to thank you for your very informative
(update) article entitled "If it's good enough for Six
Flags." It is the very things in your article that have really
tainted my longtime admiration for Disney and their American theme
parks.
I am a design student at the California
Institute of the Arts, the art school founded by Walt. It has been
my goal for as long as I can remember to be a part of the creative
team that found the perfect amalgamation of fantasy, theming, story,
and technology that I saw growing up at Walt Disney World and Epcot.
I would lay in bed at night just thinking about the feeling I got
when I stood on Main Street and looked up at the castle. I needed to
be a part of that to creatively fulfill myself.
As I got older, I eventually began to work
for Disney on the college program in attractions and later on in
Guest Relations. I even did some on-the-side theme park classes with
Imagineers. When I was accepted into Cal Arts, I thought for sure
this would be my stepping stone into WDI.
But as time went on (more specifically, as
I began to see what the Disney theme parks were turning into), it
really didn't become all that important to me anymore, and that
scared me. Here was something that I had loved my entire life
suddenly becoming so cheap, so banal. Attractions that I had
replayed in my mind over and over now had fading paint, visible
filth, and no signs of upkeep. New attractions "developed"
were devoid of story or content or simply pulled out of an amusement
park order-by-mail catalogue.
Whereas I once would get frustrated when
WDI would not review my portfolio, I came to realize for my own
artistic fulfillment that the creativity at Disney is unfunded and
therefore dying, and that it behooves me as a student designer to,
shall we say, avoid the sinking ship.
I, too, have been to Tokyo Disneyland and
Disneyland Paris and sit in awe that we as Americans have less pride
in our own Disney heritage than those we have shared it with. Tokyo
Disneyland is truly the Disney World of my youth twenty years ago.
Neat. Clean. Efficient. Colorful. And from what I have seen of
Disney Sea, simply amazing. Obviously foreign investors are more
shrewd when it comes to Disney. They know that they need to spend
money to make money, and the final product will be more enjoyable
for all parties involved. Eisner and Pressler, unfortunately, are of
the mindset that "if we build it, they will come."
Obviously, they were wrong.
Even though I will continue to go to the
parks, the magic is almost depleted. But as Eisner and Pressler
would say, I am but one person, and I do not speak for the masses. I
am but one Disney fan who has taken pleasure with their product my
entire life and as soon as I demand too much quality from them,
someone new will come along and buy into their "new and
improved" streamlined Disney 2000 model. Out of my respect for
the Disney heritage, I hope once again that they are proved wrong.
--
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A.
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Thanks for your kind and heartfelt note CD. Sadly,
more and more companies are doing things like Disney does now - it's
heartbreaking to see quality dumped out the window for the short
term profit.
I used to work for a major recording label, and saw the same
thing happen while I was working there. Up until the new mindset hit
we all worked very hard on keeping the quality up - and building a
wonderful catalog of recordings. We did this because we knew hits
came and went, but what really kept the money coming in was the
quality catalog we had built so carefully. We could always count on
classic titles to sell month after month, and pay our basic nut - so
we could continue to carefully add to the catalog.
New management came in, and the first thing they did was slash
all the catalog prices to generate more sales. Well, of course big
profits happened - and we had a short time burst of catalog sales.
But low and behold - within six months - the sales reverted back
down to their former levels, and guess what? - we were making
exactly half of what we were before the short term solution was put
into effect.
Currently Disney is being run only for the short term. The
presentation I saw made that very clear now - if their actions
already didn't. I think the customers see this very clearly - if the
honchos now in place do not. |
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Q.
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Vince writes: Just wanted to
let you know that I've been reading Mouse Planet for two years now
and enjoy it a lot - you and the whole team are doing a great job.
As a aspiring theme park executive, I can
honestly say that reading your updates is providing me with the best
education in the world. Thanks to Eisner and Pressler, I now know
exactly how NOT to run a theme park or entertainment company.
Keep up the great work @ inside info &
reports!
Chuck also writes: I have been
reading your essays about Disneyland long before the days of
MousePlanet, and have written you in the past with varied questions,
and have even seen some of them answered at your site.
I just wanted to say thank you for all of
your hard work. To put my money where my mouth is I just paid a
visit to your Amazon.com payment site and left you a small gift.
Like any
subscription, I intend to keep this one active.
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A.
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Thanks for the kind compliments Vince & Chuck -
the MousePlanet team is just terrific. They truly do care about the
quality visitors would expect of the Disney brand.
And special thanks Chuck for the contribution! We have been
amazed and delighted with how people have responded. It means a lot
to the whole team.
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Q.
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Stew writes: What with all the
cutbacks, lack of maintenance, and other great things we read about
in the DIG..... I have one simple question for you. Is Disneyland
Safe (anymore)?
I would never have even given it a second
thought in the past, however, now between all the cutbacks in
maintenance, repair, upgrade(s), rehab(s), etc. Plus, the ever
increasing numbers of incidents that we hear about (note -- these
are not just Disney --- but industrywide)....
Is Disneyland a SAFE place to take a family
to anymore????
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A.
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Honestly Stew - yes. I generally still feel safer at Disneyland
than I do a few other places. Operationally - the bare bone basics
still seem to be attended to. (Even with the occasional boat sinking
in Pirates, or drug tweaked CM at Space Mt.)
But you have to wonder how many other people see the decline in
upkeep and ask the questions you do. Judging from my e-mail, I tend
to think it's a lot of them.
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Andrew writes: Hey Al! I just
started reading your column and now I am a regular. Now see if you
can help me... I recently visited Disneyland, late April, (forget
DCA) and was disappointed when the Space Mountain soundtrack wasn't
working. We experienced a breakdown and were allowed to ride again.
In the meantime, I asked one of the Cast Members at the loading dock
just what was going on with the soundtrack. He told me: "All
the speakers are broken. Why haven't we repaired them? Well, because
we're getting new rockets in about a month, complete with stereo
speakers."
Do you know anything about this? Does David
Koenig know anything? I'd like to know!
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A.
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Seeing that they just installed an exit show (for the
photos they now sell) that shows the old rockets - I would highly
doubt they would replace them. (David, you can speak up here if you
know otherwise.) One look at the entrance queue (with huge walls of
paint peeling) tells me they have nothing planned to upgrade this
ride, other than the recent money making ride photo installation.
Usually Cast Members working the attractions are the last folks I
would ask about anything having to do with the ride - the poor folks
are subject to some of the worst rumor mills anywhere. (Too bad the
honchos think they are where we get our info from. ;) )
The problems with the sound go back to when it was originally
installed, from what I was told. There was a cheap way to do it, and
an expensive one. The cheap way wasn't proven, the expensive one
was. Guess which one they choose? And guess how much it has cost
them since then to try and fix it? ;) |
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Q.
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Rori writes: I enjoy
keeping up with Disney park news at MousePlanet, but unfortunately I
must ask:
Why have all the news and updates been so
downbeat lately? Everyone treats the current state of the parks and
films (I read Sue's "Atlantis" review - I'm sorry, but I
enjoyed it far more than the last few non-Pixar animations from
Disney; I'm disappointed that you didn't enjoy it) so coldly so much
of the time, and you do seem to have justification. But it seems
like no one ever points out the good news coming from the company -
they don't seem to appreciate it when they do something right. They
have no optimism that a few years can change a lot of things.
Is Disney just dying a slow, painful death?
Or is everyone just too obsessed with the problems to look on the
bright side? Thank you for your time.
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A.
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I understand where you are coming from - but I have
another question to ask you in return - should all news be only good
news for you to read it?
I think you do understand news, is well news. Some sites only
want to focus on the upbeat stuff - but we've found the greater
readership does want to hear both the good and bad. And I do feel
strongly that's why the site has had such tremendous exposure in the
mainstream media - since we pretty much try to call it as it is.
In the case of Atlantis - MousePlanet did have two reviews - a
positive one from our young Magic
Years columnist Jewel - as well as the mixed one from Sue
Kruse that you mentioned. (You may have just missed Jewel's
column - we had five new items up on line that day, instead of our
regular three.)
I saw Atlantis later on and noted in the update that I was
disappointed with it - but didn't really dwell on it. (Actually I
was quite pleased with the Atlantis Experience next door at the El
Capitan, and wondered why Disneyland didn't get this installation
instead.) I do understand some folks enjoy the movie - but that will
be true of any entertainment offering, it will have both fans and
detractors. The key is to try and get more of the former and less
than the latter.
I do think we've complimented a lot of things here on the site -
in my case on Disneyland proper I can remember raving about the
Mulan Parade, the new Believe fireworks (we even have an extensive
guide on how to best see it) and a few portions of the new
California Adventure park. (In particular the theming of the Raft
ride and Hollywood Backlot areas. Not to mention how I love their
caramel corn... ;) )
But if the bad seems to outweigh the good sometimes - keep in
mind we just review what we see. If the company does a great job -
we'll let you know. But it would be a disservice to our readers to
say good things about a poor offering. Our readers and the value
they get for their dollar are our major concern. Since it seems that
the Disney company has sort of lost its way a bit - we'll be noting
that as well as when they get back on the path (hopefully). |
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Q.
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Brian writes: Fantastic
job as usual on this week's DIG Update. All I can say is, as a stock
holder, it's time. It's time to let Michael Eisner go. Everything
Disney stands for is not only in jeopardy, but actually in the
transition process with the public's mind as a mediocre
entertainment company. We now have proof that this was not only
thought about, but intended. Unbelievable.
DCA started the down hill slide and with
this new information about the lack of concern and care about
quality coming from the CEO and other high brow suits in the
company, I personally see no end in sight. I am simply disgusted.
Great work Al for the ability to write such
a depressing article while keeping your composure. I'm sick about
this.
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A.
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Thank you for the kind words Brian - it was tough to
sit there and write that. Hopefully I got most of it down and right,
as there were many different sources I had to utilize to get it.
I really don't know how much further they will go with the
current mindset. The public has been increasingly speaking up,
reviews are increasingly mixed on projects they create, and most
importantly, the ticket and merchandise sales are slowing
(acknowledging here of course that the economy is winding down a
bit).
Can any company stay at the top forever? I think that's pretty
much impossible. What I see now though is the increasing damage to
the Disney brand name - one of the most sterling ever created. Each
new lackluster park, each so- so film, the over-exposure /
exploitation of character merchandise, all seeming to continue on
what appears to be an accelerated pace - it's almost like they are
paddling to keep their heads just above the water.
I think the day will come very soon (if not already beginning)
when the brand will be damaged. We'll see then what they have
planned for that. |
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Q.
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Amir writes: Hey Al! Love everything
that you and your crew do here on MP. I have been an avid reader for
years like many.
Recently, I was listening to the Frosty,
Heidi, and Chris show on 97.1FM KLSX when I heard a commercial for
DCA that was new to me. It had Buzz Lightyear talking about the
things in the new park with some kids. They indirectly stated the
names of the attractions through the 30 second commercial. When it
was all done, a 'lawyer-type' voice quickly stated "Attractions
and entertainment subject to change or removal".
That kinda shocked me since I have never
heard a Disney radio commercial with that tagline. I can understand
that they may change / remove entertainment due to various reasons.
But that's entertainment and it is not in a fixed position.
Attractions are. It looks like an admission of guilt on their part
that they have a bad park on their hands when they are stating that
at any moment, the NEW attractions that they have could be gone just
like that. Its interesting... Maybe there may be some enhancements
coming to remedy their $1.4 billion headache? Oh who am I
kidding...We know that will never happen.
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A.
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Great observations there.
Fixes are on the way Amir... the cheap ones go in first (the
Electrical Parade, more character shows, area entertainment) and the
expensive ones will trickle in (Millionaire and possibly Tower of
Terror).
But the fixes (as I've noted here on the site before) don't
address the core problem - that the wrong theme was chosen for this
park. If they should ever address that one - the rest of the fixes
could fall into place pretty quickly.
I'd start by ripping out Mikey's farm first. :) |
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Q.
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Sydney writes: Hey Al...
Question for ya from a loyal reader... I was surfing to find
operating hours and schedules for the first week of July, and
noticed that a "Beach Blanket Goofy" show was scheduled
for the Hollywood Backlot stage in DCA... any juicy details? I think
I remember you or someone else mentioning a goofy show... but do you
have any more information?
One more question.... I've heard on local
radio ads offering giveaways of tickets to "special preview
performances" of the Electrical Parade at DCA starting July
2nd. Do you have any idea how this works?
Since DCA is open to the public till 11 pm
both the 2nd and 3rd are they simply going to show it without really
announcing it to everyone in the park those days? I'd love to say I
saw the parade two days early!
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A.
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Two questions, two answers: 1. I've heard nothing yet
on the Goofy show - I did mention it was coming in last week's
update. Expect rubber heads interacting with a taped music loop -
the same goes for the Tomorrowland Buzz Lightyear show that is also
coming.
2. Disneyland told people that they wanted to keep the Electrical
Parade preview shows quiet - but apparently they neglected to tell
the radio station promotional departments. ;)
Expect to be able to see the Electrical parade starting on the
2nd. Unless of course, they change their minds again. |
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Q.
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Jayne writes: Al, I'll keep this
short. We have recently heard that Disney has purchased land up in
Manteca, for a new park sometime in the future.
Is there any truth to this rumor? Keep up
the great updates, we look forward to being always informed.
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A.
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Hmmm, I haven't heard anything but the other rumor
that the Orlando Business Journal commented on - Disney looking at
another Sea World Discovery Cove type of park.
I'll throw this one out to the sources I talk to - you folks hear
anything? :) |
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Q.
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Dean writes: First off, let me say
that I'm a long time reader of DIG, and think that you're doing a
heck of a job and should keep it up!
But what I'm writing you about is about Disney's new film,
'Atlantis: The Lost Empire'. Remember when people were saying 'The
Lion King' was derived of a Japanese animation series called 'Kimba
The White Lion'? Well, it's looking like 'Atlantis' is more than
just a little derived of a certain of a Japanese animation series
called 'Nadia: The Secret Of Blue Water'. A lot more.
Here's
a link to a page that does a
character- to- character and plotpoint- to- plotpoint comparison of
the two shows. The results are veeeeeeery interesting to say the
least. But don't take my word for it, check it out for yourself.
BTW, this isn't the only page on it. There's a lot more that are
springing up saying the same thing.
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A.
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No wonder I felt like "been there, done that" when I
saw it. I knew there were similarities, but even this may be a bit
much. ;)
(And yes, I know this isn't a Disneyland question, but visit the
link and see if you're not as fascinated by the side by side stills
as I was.)
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