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| 5/22
Update - Good Tiki Room News / Matterhorn
rehab may be extended / New Mansion costuming / Pooh, No
Pooh, Pooh, No Pooh / You asked to see it... / Sad Grad
Nites? / Continuing Training Problems? / DCA news /
Guest Columnists: Todd Regan & Coaster Matt
Good Tiki Room News Walt Disney's Enchanted Tiki Room has finally received the new roof thatching that was mentioned in a previous update. Also, almost unbelievably, the show inside has also had a modest cleaning and freshening.
According to Park planners, a possible replacement for the 1963 show has been shelved for now. Apparently the recent visit by Dole executives got Disney's "Participant Relations" department in hot water over the obvious neglect that the attraction was showing. Emails from concerned park visitors didn't hurt either it appears. Some of the push behind this may have begun in April, when head Imagineer honcho Marty Sklar paid a surprise visit to the Enchanted Tiki Room, and was visibly furious as he stood on the Tiki Room lanai and asked the CM's working at the Dole juice bar and inside the show why so many things were inoperative or in such bad shape. Before going in to see the show, Sklar spent a good 20 minutes on the lanai inspecting decayed show effects and decrepit decorations, muttering to himself and looking very perturbed. Due to those two high profile visits, plus some very unflattering online coverage, (well, we had to do something!) Disneyland's Facilities Department has now done a modest job of cleaning up the Tiki Room with its tail between it's legs. And again, it looks like Disneyland keeps the original 1963 show for at least the first few years of the 21st century.
One thing Sklar may have missed is the vinyl coverings around and over the wood railings on the patio of the Plaza Pavilion (shown above). The wood was so rotted and decayed, and lines of AP's were standing there just staring at it, that the decision was made to cover it up instead of replace and repaint the rotted railings. Interesting approach, don't you think? Hey Marty - can you get them to fix this too?
Matterhorn rehab may be extended The Matterhorn refurbishment, which was already extended through June 30th, may now take even longer. The mountain is having its emergency evacuation routes reworked in order to comply with the new state theme park safety legislation. The crumbling concrete and rusty handrails that used to comprise the evacuation routes are being rebuilt, and it's (from what we hear) a daunting task. The suits know that not having the Matterhorn open during the busier months of May and June will be a huge disappointment for many visitors, and they are racing against the clock so that the overwhelming refurbishment doesn't stretch into July.
New Mansion costuming On your next visit, you may want to check out the new Hostess costumes for the Haunted Mansion. They are the newer WDW version that are made of lighter material and much more comfortable. But they are much better looking too! This is part of the FastTrack initiative, but the silver lining is that the park gets rid of those sad sack green polyester things from the 60's, and gets the updated WDW costumes instead. Most of the girls are already wearing them. They are newer and much fresher looking, in addition to being a better looking costume in general.
Pooh, No Pooh, Pooh, No Pooh Meetings amongst Disneyland managers and executives about the upcoming Winnie The Pooh attraction continue in Anaheim. As you can imagine, the poor performance of California Adventure (DCA) has thrown the previously established "5 Year Plan" a curve ball, but for now Pooh moves slowly forward. The current (on again) plan is to close the Country Bear Playhouse later this year, although a date still hasn't been agreed upon and one last year of the Christmas Special could be performed. By 2002 the Fastpass distribution area for Splash Mountain would be moved to the current location of the smoking area adjacent to the Haunted Mansion exit. The Winnie The Pooh Fastpass area would take over the current Splash Mountain Fastpass machines when the attraction opens in Spring 2003. The moderate re- theme of the Critter Country area mentioned in an
earlier update on this site would take place during the Fall of 2002. And
yes, the Pooh attraction is still planned as a basic dark ride, with
Superstar Limo sized vehicles and modest show scenes. Expect a capacity in
the 1400 per hour range, which is similar to Splash Mountain, and a few
hundred more per hour than WDW's Pooh. As previously mentioned on this site, there are tentative plans to move one set of the main "Bear Band" characters to a small stage at a revamped Hungry Bear Restaurant, to play to the diners a la' Chuck E. Cheese pizza parlors. The Pooh attraction will need every square foot it can get out of the current show building, so much so that there is currently no room in the plans for even a Cast Member break area or small office space for the new attraction. Cast Members working the Winnie The Pooh attraction will need to share a break room with the giant Winnie The Pooh store that will be expanded into the Brer Bar and Swingin' Arcade space. Money will be saved by using the circa 1972 Bears building as it now stands, with no major modifications to the building shell itself. The one big splurge may come if they install a new roof on the building, since the present roof was installed 10 years ago with an estimated 20 year life span.
You asked to see it...
Above is a photo of Paul Pressler's un- numbered brick out in the esplanade between the two parks (taken last Sunday). It's sad to note it's the only brick so defaced, in a sea of rather pristine ones. People sure are showing how they feel aren't they? Personally I think it's bad form - e-mails to corporate sponsors about their neglected attractions seems like a much better idea, don't you think?
Sad Grad Nites? Grad Nites at Disneyland have been dramatically scaled back and slimmed down from previous years. The live, big name bands and pop stars disappeared in the mid 90's, and were replaced by cheaper DJ's. But Grad Nite 2001 almost has an amateur feel to it this year. Gone are the go-go girls and area entertainment that used to cavort on the dancefloors with the grads. The popular "party bus", a Main Street Omnibus converted into a rolling dance club with onboard DJ and dancing girls, was also cut from this year's budget. The special laser effects in Tomorrowland and on the sides of the Matterhorn have also disappeared. The roving area Characters and "Streetmosphere" performers in Tomorrowland, Frontierland and Adventureland are also gone. 2001 has also lost the special "Grad Countdowns" held at the Castle three times per night that culminated with low level fireworks being shot off Sleeping Beauty's Castle. Also gone is the Mark Twain party cruise, complete with frontier can- can dancers and a booming sound system that used to ply the Rivers of America. Even the disco lighting set up from the Fantasmic! light towers is missing this year. Even something as basic as the specially printed souvenir Grad Nite Guidemaps on glossy cardstock that were passed out in recent years have now been replaced by simple photocopied information sheets on regular copy paper that look like they were made at the local Kinko's. Long gone are the days when the souvenir Grad Nite Guidemaps would have a stirring message from Walt Disney about using the enthusiasm of youth to make the world a better place. There just did not seem to be any extra effort made for the class of 2001. Grad Nite 2001 is simply a night in Disneyland, with most E and D Ticket attractions operating, the A through C Ticket attractions shuttered, a few food and merchandise locations open, and 4 DJ'ed dancefloors set up around the Park. There are still several Character meet n' greets set up, and the Grad Nite ticket entitles each grad to one picture taken with the Character of their choice. That offering appears to be the one and only nicety left from what used to be a very special event when Disneyland went all out for the grads. This year's slimmed down Grad Nites are so noticeably devoid of special entertainment, that many CM's felt sorry for the grads who are still paying over 40 dollars per ticket for the special event, not including bus transportation, food, and trinkets. Grads and chaperones who attended Grad Nites as recently as 1999 and 2000 have noticed the cutbacks and lack of effort on behalf of Disneyland. And now that the once strict Grad Nite dress code has been completely abandoned, anyone who attended a Grad Nite from 1961 to 1998 would gawk in amazement at the teenagers roaming Disneyland for their "special night" in shorts, jeans, sandals, tanktops and sweatshirts. The only real dress requirement now is that gang attire and school emblems be left at home or on the bus. It's now a different world at Disneyland for graduating seniors, and you have to wonder how long schools will continue to bus their students in from Northern California, Baja California, and neighboring southwest States if the offerings stay as slim as 2001. Of course, under current management, unashamedly the price of Grad Nite admission still gets higher every year.
Continuing training problems? I am getting an increasing amount of e-mail complaining about what seems to be some lax loading procedures at Disneyland attractions. Besides the Space Mt. incident reported here not too long ago, I also got the following information, which is paraphrased here to keep things quick:
What's important to remember here is to NOT stay quiet about these kinds of mishaps if they happen to you - since apparently they seem to be going on more often. If a ride starts without you being properly boarded, make a stink, locate the Cast Member in charge, and ask them to escort you to City Hall to help you in filing a report on it.
DCA news Below are some items that we've gathered together about California Adventure (DCA) all in one spot for you: * Attendance is still sub par - although they had a bump for Mother's Day. The managers have been trying to cut off the numbers - making for all sorts of havoc for the most basic operations. They can't even order hot dogs reliably now - since the lower level managers have to guess at attendance without having a chart to work from. What's especially galling is that the numbers are only up slightly, even with a huge (and ultra expensive) ad campaign. They need to fix the park first, then draw the crowds - if not lots more bad word of mouth will make things even worse. * Due to the poor attendance, the Soap Opera Bistro breakfast and the Eureka Parade Buffet (both described in a recent update) have been cancelled. It's due to this kind of daily change we've been holding off on writing the definitive on line guide for you. It's anybody's guess - especially resorts honcho Paul Pressler's - what this park will turn out to be. * DCA will be tweaking it's summer operating hours to accommodate two nightly performances of Disney's Electrical Parade (DEP). (Even the name sounds wrong.) DCA will now be open from 9 am until 11 pm starting July 4th and running through August. That's a change from the previously announced 8 am until 10 pm operating hours. The first DEP will begin at 8:45 pm, and the second DEP of the night will step off at 10:30 pm. Due to the design of the DCA backstage infrastructure, both DEP's will step off from the Hollywood Backlot gates, just like the Eureka! parade. There will still be (if attendance creeps up) two Eureka! parades in the afternoon this summer. Nightly entertainment at Disneyland will stick with it's usual timetable; Fantasmic! at 9 pm and 10:30 pm, and Believe fireworks at 9:30 pm. By the way, since the 4th of July is on a Wednesday this year, Disneyland will only be open until 12 Midnight on the night of the 4th. In previous years, Disneyland stayed open until 2 am on Independence Day. * From a kind soul:
* Millionaire's new home will be located between the MuppetVision Theater and SuperStar Limo - below is a shot for those that asked. Yes, the Monorail will run right over the entryway to it.
Sometimes I get so much information - it has me wondering if maybe the occasional guest contribution to this column may not be a bad idea. Today I'd like to present two such contributions for you:
Todd Regan normally runs our Universal Studios section - but his latest update that he sent in contains more information about the Disneyland Resort. So we've included it here for you as a result:
Thanks Todd. :)
Coaster Matt has been a friend of MousePlanet for a long time, and will now be offering some of his insight into this area for us. I'd like to welcome him and his lovely companion Rose today:
Well, that about wraps up this update. Special thanks to the two guest columnists today for their help. Hopefully we can offer more info on L.A. area parks here on a regular basis.
Right about now I'd just love to sit back and have a lovely batch of fresh Caramel Corn. And guess what? Last Sunday, for the first time since I found they had this offering at DCA, they actually had some for me to buy. Will wonders never cease? 5/14 Quick Update - First, a welcome to new readers / A tree falls in Disneyland / Walt's Offices - one goes, one stays / Entertainment decimated, custodial reorganized - employee buyouts / A few tidbits from a kind soul / Nice things the park is doing / Incorrect flyer / Shrek's theme park humor / Ray Gomez update
First, a welcome to new readers Thanks to an unprecedented amount of press coverage this past weekend (and also probably some upcoming presentations which have yet to air as of this writing) we've been overwhelmed with a huge amount of new readers. Let me take a moment here to welcome you all to MousePlanet - and offer two links below which may be of help to you as you begin to discover this site. This first link is to our site UPDATES page - which has a listing of all of our daily updates. Take a few moments to browse around there and discover our many columns and contributors. The second link is to the ARCHIVES page - where you will find past updates of this particular page, plus other major events the site hosts such as MouseAdventure. Disneyland's story is always a fascinating one - and the Disneyland Info Guide (DIG for short) updates give you the unofficial peek into what makes this place tick, or not tick, as the case may be.
A tree falls in Disneyland Disneyland's Horticulture department has speeded up a plan to remove older trees around the Park, after the Frontierland tree accident the first of the Month. This means you can say goodbye to some of the large, older trees in Adventureland and around the western side of the Central Plaza, as they will be removed and replaced over the next month. These trees were planned to be removed next fiscal year, but emergency money was freed up to take care of it now, before another embarrassing accident hits the media. The two major trees that fell along the Rivers Of America in the last eight months, previous to the Frontierland accident last weekend, were not covered by the mainstream media, although it was mentioned on- line. But if Disneyland were to have another tree accident involving dozens of injured visitors, the media would most likely have a field day with the story.
Walt's Offices - one goes, one stays
Walt Disney's "Working Office" has been cleared out of the Walt Disney Story attraction in the Main Street Opera House. All that's left is the carpeting, the faux window at the back, and the bare walls. This was the office located on the right hand side of the display (where the crowd is at in the photo above). Many Californians never noticed it, but the working office featured a circa 1966 aerial view of the future Walt Disney World (WDW) Florida property that had just been purchased. Our guess is that the office will be played up as a "this is where Walt planned WDW" type of thing when it gets installed at WDW's MGM Studios. Hopefully, we'll get to keep the larger and more posh "Formal Office" that was located on the left hand side of the display. It hasn't been touched, and is still intact as of May 13th. The stage in the Lincoln theater itself has been ripped apart, and work seems to be speeding up in the auditorium. Still no sign of Mr. Lincoln himself, as the stage sits empty now. However, with the work lights on it's easy to see how very tired and worn the 35 year old Mr. Lincoln theater is. Let's hope there's money in the budget for new seats, carpeting, and general polishing.
Entertainment decimated, custodial reorganized - employee buyouts Word got out over the weekend that the entertainment department has essentially been decimated (combined into show services) and that custodial has been put under the wing of T. "won't paint" Irby, the czar of (non) maintenance for the Disneyland Resort. The entertainment reshuffle may be due to lots of long timers taking the severance package recently offered, the custodial move appears to be yet another way to dump a department that makes no money (a sin at Disney now) into someone else's lap. Through the park salaried CM's (Cast Members - Disney speak for "employees") are now buzzing about who took the modest severance package, and who didn't. Morale is sinking very quickly in every department, unfortunately. Even the most supportive Disneyland managers bristle at the expense of the upcoming Pearl Harbor movie premiere in Honolulu, and the 20 Million dollars that Tiger Woods just received for the new Disney "spokesman" gig.
In Anaheim, there seems to be a broad range of CM's who signed up for the severance package, from thirty year Park veterans to brand new, white collar TDA dwellers who count their seniority in months and have no emotional ties to Disneyland or all that it represents. The fallout of what this big layoff means exactly has yet to be announced. In Cynthia's presentations to all CM's affected, she pledged that the process would be over and done with by June 1st. It should be noted that Cynthia earned general praise for hosting the series of dozens of information sessions with all 2,000 salaried Disneyland CM's who received a severance offer. The information could have been handled on the departmental level, or by simply sending out letters and setting up an information hotline. But Cynthia insisted that she host and present each and every session hastily held over a one week period in early April. By the final two days of sessions, she was hoarse and admittedly a bit worn out. But impressed CM's are still mentioning that "she didn't have to do that". Stay tuned through May for what the layoffs, and inevitable reorganization, could mean to Disneyland, DCA, and their visitors.
A few tidbits from a kind soul
Thanks as always. :)
Nice things the park is doing The painting in ToonTown crawls along:
As you can see above, the hills behind Mickey's house are almost done, they've also started on a few railings in the center of the land... Meanwhile, in Carnation Plaza Gardens they've added shade umbrellas to the formerly shadeless seating area...
Nice. Visitors will appreciate that.
Incorrect flyer The "ticket options" flyer now being handed out to Disneyland Resort visitors as they pay their parking (which is pushing the three and four day tickets) incorrectly states that with your purchase you can "choose one theme park per day." Of course you can now park hop (as of the recent change). Isn't the new park having enough of a tough time as it is without misinforming the customers with these flyers?
Shrek's theme park humor While Disney's new Atlantis movie continues to suffer from poor buzz (we won't know much about it until it opens - but the test screenings have apparently been of concern enough to put the kibosh on any theme park tie-ins or attractions) DreamWorks' Shrek (opening May 18th) is garnering wonderful advance notices. I had the pleasure of being invited to an advance screening this past weekend, and although I won't detail much (until I finish writing a more complete review, which we'll have on the site this week) I can tell you that the movie does take a few very funny swipes at the Disney parks in it. Below are two of the toys McFarland (which is famous for Spawn figures) has made of the theme park gags in the movie:
Even with all the toys now out there (in preparation for the movie release) I had a tough time finding the above two items, as they may be in shorter supply than the rest of the line. If the movie hits like I think it will - it could lead to a repeat of the situation Pixar and Disney went through when Toy Story opened - the merchandise flew off the shelves once the audience saw the picture. Without spoiling too much here, I think I can say that DreamWorks may have finally found their style / niche with this movie - really setting themselves apart from the rest of the animation crowd. Think Looney Toons mixed up with Princess Bride - and a bit of eight- year- old- boy gross- out humor - and you may have a inkling of what is going on in this film. Along with the upcoming traditionally animated horse saga "Spirit" (which they feel very strongly about, and is being described as their "Lion King" - the artwork I saw at the animation campus last week was breathtaking) they may have finally established their own presence and identity. It's great that not just Disney can mount this type and size of production if you ask me. By the way, here are some links you may find of interest, the Shrek Product Guide and the Shrek Official Site.
Ray Gomez update WOW did you guys respond. And we will try our best to see if we will be able to present Ray's comments to you. How it can be done (taking into account our family readership), we'll see. We'll keep updating you on how it goes. By the way, thanks to everyone who took the time out to send a line - I'm still buried in e-mail. I especially want to thank the many press and media folks who took the time to share their own Ray stories with me. :)
Donkey: "Wow, look at the size of that castle!" Shrek: "Well, you know what they say, it could be he may be trying to make up for something that's not so big..." 5/8 Special Update - Robbing Peter to pay for Paul - Regis to DCA's rescue / DCA Fireworks? / Buzz & Pooh canceled / New Fantasyland Theater Show / New Tomorrowland Terrace Show / The "ruins" at Hollywood Backlot in DCA / A few corrections to the Lincoln comments from yesterday / Please come to the new park - even if it's two years from now... / An IM conversation / Wanna try out for it? / It's good to be the king...
Regis to DCA's rescue (Cue the much too dramatic music and lighting please... now read the following much too breathlessly...) Question: You have a brand spanking new, 1.4 billion dollar theme park that to your horror, few people seem interested in. To try and get some bodies in the door you...
Is "D" your final answer? It's Pressler's and Eisner's I can tell you. In the mad scramble to try and salvage something of what is appearing to be a rather bleak summer season ahead for the new park, Pressler and Eisner first put the round peg Electrical Parade in the square DCA hole, and now they are installing the "Who Wants to be a Millionaire - Play It" show from the Disney MGM Studios. Look for it to be open mid- August. Entertainment is spearheading the project and partnering with WDI. They are also looking for Regis to pop in occasionally and do the show from there, hopefully promoting the park in the process. Millionaire will be located between the Muppet Movie and Superstar Limo attractions at DCA in the Hollywood Backlot area (Where Armageddon - a variation on Universal's Backdraft attraction - was supposed to go.) It will be inside a new "tent" (actually it is a temporary soundstage structure and will be about as temporary as Videopolis was), and will be a direct lift from Florida. The tent currently there, which was set up for opening day press events, was supposed to have stayed a bit longer for corporate picnic sales, but not too many of those were on the horizon. Could there be a problem though with this project that they may not see? One wonders how will this game will work with the vastly different visitor mix the Anaheim park has compared to its Orlando cousins. Keep in mind Walt Disney World's locals only account for up to 40% of the mix, keeping attractions fresher longer - and helping keep repeat contestants to a minimum. Disneyland's / California Adventure mix will be 60% locals. Making for a LOT of repeat audiences. One thing about Pressler, he always forgets the two resorts have differing attendance bases - this can mean that things don't always translate here, especially if they are shows. But at least his daughter can play the game here now. Funny how she always gets on stage in the Orlando edition, leaving one less spot for the paying public. By the way - the show's title is misleading as far as a park attraction. You don't win money, or even anything of value approaching a million. You play for points and can redeem them for t-shirts or baseball caps for the most part. Maybe you can even win some free tickets to DCA? ;)
DCA Fireworks? While everyone was panicking about the fallen tree in Frontierland last Friday, few people noticed the test fireworks that were shot off from the Pumbaa parking lot (former site of the Grand Hotel) during the second Fantasmic show that same night. The one rocket that was seen was fired off in a "sunburst" type of pattern - which would theme in to California Adventure pretty well I would think. Let's see, the Electrical Parade, Millionaire, Fireworks - goodness that's a lot of last minute emergency money being thrown at this park. To think they could have avoided this if they had just asked their customers what they wanted before they built it, instead of trying to force their whims on them. What a breathtakingly expensive example of just how out of touch these executives are, no? So... now where do you think the cash for these fixes is coming from?
Buzz & Pooh canceled You guessed it - Disneyland proper pays the price for the problems at DCA. Word is now that both Pooh and Buzz Lightyear (both scheduled in the next two years) have been shelved. Pooh may have already had a foot in the grave due to the concern the upcoming Country Bears movie may actually benefit from having the ride OPEN in the park for when it finally comes out. Why didn't Pressler see this one coming everyone asks? All the money that was wasted developing it up to now... sheesh. Why not put it back in Fantasyland where it belongs instead? A little work in the former Motor Boat lagoon could accommodate this rather well wouldn't you think? The real sad story here of course is the loss of the Buzz attraction - which for once was going to be something from the other park that would be offered in an improved version. They know they have to replace the departed Rods with something else, but now are looking at even cheaper alternatives. Why is it that Tomorrowland always gets the budget shaft?
New Tomorrowland Terrace Show In the meantime, they are working on a Buzz Lightyear rubber head show for the Tomorrowland Terrace stage - that actually would be a very good idea. Look for more on this soon.
New Fantasyland Theater Show Animazement in the Fantasyland Theater - the show everyone loves or hates (no middle ground on this one) - should finally be retired come February of next year. (Barring any more emergency funding for DCA projects.) Anne "Love ya babe" Hamburger has installed Michael Mayer as director, he did Thoroughly Modern Millie down in San Diego last year, and also directed the recent revival of You're A Good Man Charlie Brown on Broadway. Let's keep our fingers crossed on this one. Meanwhile Ms. Hamburger has been given five million dollars to "fix" the atmosphere entertainment at DCA - the original budget before she started was two million. No more shrill Fairy Godmothers and dumb stories (like you shoehorned onto Steps in Time) Anne, OK? A note on her budgets from someone who is working with her currently:
The "ruins" at Hollywood Backlot Someone was kind enough to fill me in on the following:
A few corrections to the Lincoln comments from yesterday From a kind soul:
Please come to the new park - even if it's two years from now... From another kind soul:
An IM conversation
Wanna try out for it?
In case you find the above graphic hard to read:
Note the new logo. Sure looks empty without the words "The Main Street" before "Electrical Parade" doesn't it?
It's good to be the king... And from the file of the completely ludicrous, get this - there is now a Vice President of Fast Pass! From yet another kind soul:
I don't know if I should laugh or cry myself when I do these updates... ;) See you at Disneyland. 5/7 Update - The DCA discounting begins... / DCA numbers continue to flounder / The Ray Gomez tape... / Painting ToonTown??? / Fantasmic Dessert Buffet expands / Tiki Troubles / A peek inside Mr. Lincoln's Opera House digs / Innoventions changes / Is Disneyland turning into a war zone? / Space Mt. Ride Photos set up / Reader Letters
The DCA discounting begins... "When you **** up, you discount!" I was just told by an old timer - and I wonder if that is resorts head Paul Pressler's new mantra?
Effective last Saturday, all 3 and 4 day Passports sold to the general public at the Esplanade ticket booths were Park Hoppers. (In addition to the Good Neighbor hotels flex passes now being converted also.) This sudden change is another in a string of reactions to the very disappointing turnout at DCA. For those of you that keep asking, there are still no One Day Park Hoppers available... yet. The introduction of a One Day Park Hopper admission media will be uncharted ground for Disney, so that could take a while. If it does show up, it could be in the form of a very gimmicky ticket promotion. (Probably a $20 Monday through Thursday only Disneyland ticket add on.) But now anyone can purchase a 3 or 4 day Park Hopper ticket, without staying at a Disney hotel property. That's a MAJOR change folks. Also, in response to the market it seems, they have instituted an earlier than normal Annual Passholder ticket discount this year. These types of discounts normally pop in around the last two weeks of August, to help make up for some schools starting early - it looks like DCA's problems have them trying for a quick boost before the Electrical Parade kicks in: Basically the "Bring a Friend" offer allows APs to bring in up to four people at $33 a head through June 24th. If you are a single (Disneyland) park pass holder, you can only bring them into that park, if you are a two park passholder, you can bring friends to either park (but not hop). (Passports must be used same day they are purchased, no other offers / discounts can be combined / applied. Applicable blockout dates still apply - although they seem to note that if you go ahead and buy the $25 blockout passport, you will be able to also purchase the "Bring a Friend" tickets. Funny, Knott's, Universal, Sea World and Six Flags Magic Mountain have all been ahead of the curve with all sorts of discounts this year - making Disneyland Resort very non-competitive it seems. Their attendance numbers have been outstanding, and well Disney's have been, well... um, er.... see the next item below for further details. There is also a rumor running rampant (and so far, they all have been panning out) that they may, as a "gift" to single park passholders, allow them to visit DCA for a few weeks (up to a month) in early summer without having to upgrade. That's one "gift" that will be sure to bring on all sorts of customer headaches - especially for those people who upgraded to the premium 2 park annual passes way back when before things got so lonely at DCA. Rest assured, if this "gift" is given, I will be the first one in line to see how they will credit or discount my premium annual pass to make up for this cheapening of their value.
DCA numbers continue to flounder All this rather drastic discounting action lately is because they continue to miss some major target numbers they had for attendance for the new park. As numbers remain at levels way below projections, even sometimes dipping even further below previous weeks (with had worse weather no less!), they are beginning to hemorrhage some major cash here.
From someone who knows, (and all the numbers check out by the way):
The note continued:
What I hate about all this is the suits blunder, Pressler in particular, and the customers suffer for it. Ain't it a bitch?
The Ray Gomez tape... It seems Disneyland PR flack Ray Gomez's expletive laden voice mail response to Channel 2's recent story reporting DCA's dismal attendance may soon see the light of day. Apparently (from what I found out asking around) he is quite the foul mouthed bully when it comes to local reporters - almost driving one to tears not to long ago. The expletives are apparently par for the course - as local reporters have traded war stories (even before the Columbia mishap) about how, well..., um... "un-Disney" the guy has been when it comes to dealing with them. Now I think we all understand that his job can be compared in a way to what the poor press guy in the Clinton White House during Monicagate had to deal with. He has to baldface say one thing to the press, when clearly something else is going on. (How's that for diplomatic? ;) ) And maybe Michael Eisner, who disdains the Press as much as he abhors under-performing executives, likes the guy reading the riot act to the local reporters and even encourages him. But this is Disneyland he's representing right? What if that tape goes public? It sure would make that Happy Hearts public relations mess from a few years ago look like kid stuff wouldn't it? Maybe Ray needs a change of job to something a little less stressful? (And maybe I should stop asking so many questions?) By the way, what do you readers think? Would you like us to post a sound file of that phone call should it become public? Let me know via e-mail. I do warn you all in advance, should this be possible, (and there is no guarantee it can happen) that the profanity you would hear would be rather extreme...
And, now on to other park and resort news...
Painting ToonTown??? Have they actually begun to paint in the faded ToonTown? See the following two shots taken a few days apart this past week - it looks like they started with the hills behind Mickey's house:
Let's hope this is just the start.
Fantasmic Dessert Buffet expands The concept of the Fantasmic! Dessert Buffet will be expanding, in an
effort to squeeze more profits out of the Fantasmic! showings. Later in
May, Disneyland Guest Relations will begin taking reservations for an
expanded Dessert Buffet section for Fantasmic! shows.
Tiki Troubles Morale amongst Enchanted Tiki Room CM's has fallen considerably now that the signature Tiki Room costumes have been replaced by the nondescript khaki Adventureland "Area Costumes". There was a core group of Tiki Room CM's who regularly pulled shifts at that attraction, who were proud to work at such a historical and quintessentially "Walt" attraction, and were very intent on increasing attendance counts at the aging show. They loved wearing the loud Hawaiian shirts and muumuu's, and would always actively spiel to the passing Adventureland crowds about the next show time and the wonders that awaited Tiki Room visitors inside the show. In just the week since the Tiki Room costumes were packed away in a cost cutting move by the trouble plagued Disneyland Costuming Department, the attendance counts have fallen by 7% to 10%. Many CM's who regularly work at that location, are speaking with their schedulers to try and now get out of their Tiki Room shifts. It's interesting how a simple thing like taking away a loud and fun costume can negatively impact the working environment for CM's who had just recently been so proud of their jobs.
A peek inside Mr. Lincoln's Opera House digs The offices are 100% intact (so far), and both are being professionally
cleaned piece by piece. Lots of specialized cleaning stuff was in both
offices. The brass railings in the entire waiting area were polished and
wrapped in a semi clear plastic. The wise old owl was not present but the
classroom had been given a facelift (new paint). The tall wooden display
case to the right of the owl's area was empty and has new green velvet
inside. The floor of the room was partially covered with drop cloths
because the ceiling was being repainted over the model of the Whitehouse.
the model was also covered with plastic.
Innoventions changes Honeywell's exhibit on the second floor of Innoventions will soon slip into the pages of Yesterland. Honeywell will pack up its mundane display of thermostats, wall insulation, and air conditioning filters to make way for a new exhibit sponsored by Pioneer Electronics. A major update is also planned for the upstairs AT&T exhibit, as well as some tweaking at the Kaiser- Permanente, General Motors, and Compaq computer displays on both levels of the building.
Is Disneyland turning into a war zone? Is the Happiest Place on Earth also the Scariest Place on Earth? Where is OSHA when you need them? Oh yeah, I forgot, they ONLY investigate if an employee actually gets HURT. (I guess near misses don't count): * What people thought was a trash can that exploded last Thursday at around 10:40 AM was actually a Co2 canister back in the ODV (Outdoor Vending) warehouse building behind the Haunted Mansion. It shot off like a rocket. This was one of the "Red Team's" Co2 tanks - which when it went up it caused a few more to explode. Pieces were found as far away as the Haunted Mansion show building's roof. There were no injuries but the walls of the office and nearby storage sheds have some holes caused by flying debris. Control and Security had "quarantined" the area for about 30 minutes after that trapping vendors inside the office, keeping them from their wagons and also keeping other vendors from reaching the office to check in. Eventually they allowed the CMs to use the far entrance of the building to get out on stage and push the pushcarts around Indy and through the Firehouse gate. * The night they took the poor tree squished Popcorn Wagon back to building 500 for more investigation photos and evaluation, it was shelled by a firework. "Poor Popcorn 3!" is what one person said. * Someone else offered: "I think the trees are after Vendors! Another tree fell late Saturday morning from the Jungle Cruise. It fell in the path of CM's, including Vendors, in the backstage area behind Group Sales." * Also, there was a CM in the Scheduling office that went "postal" this weekend, Security and the nurses had to be called to the Attraction Scheduling office to deal with this nutcase. Funny thing is that he was the Innoventions scheduler. What could go so wrong with Innoventions???? Maybe someone called sick for their Thermostat Hall Of Fame shift at the last minute?
Space Mt. Ride Photos set up Here are some quick shots of the new ride photo (and shop) sales area at the exit of Space Mt.
I've never seen people allowed to walk through an unfinished construction area before. Couldn't have people have tripped or fallen on that unfinished floor? Guess those ride photos make a lot of money, and they have to be up and running... NOW!!!
Reader Letters Some letters I wanted to share with the readers today: Thomas writes:
Thank you for the kind note. Most CMs at Disneyland Resort do a good job - I've been in particular impressed with the crew at DCA, who perform well despite the many problems they deal with. But when you run into a situation like you describe, yes I have to agree with you, it is very annoying. Maybe in running this letter we can also ask what kind of policy they have about Cell phones on stage? Most companies I know (especially in retail or foods) prohibit them.
David writes:
David, first thanks for the kind words. As MousePlanet expands, sometimes in order to get more things covered, other writers on the site may take on a subject you may expect to see me normally handle. MousePlanet's strength to the readers is in its teamwork - we have a lot of great writers covering a lot of different areas, or taking over certain subjects. In this particular case, Mouse Tales author David Koenig had an excellent article on the Electrical Parade's return, and what happened behind the scenes. You can pull it up by hitting this LINK. The reason I suspect you may have missed it, is because like more than a few readers, you may only have this DIG update page bookmarked, instead of coming into the MousePlanet site's main page. Unlike other sites, we make it a point to update daily on MousePlanet Monday through Friday, with weekend updates as the situation demands. You can always check our main page for the newest content, plus look at our updates page listing, where everything we add to the site on a daily basis is listed for you in one easy to find place.
A nameless soul writes:
I sort of have no comment on this one - but I'm sure many of you readers do. ;)
Lord, paint in ToonTown. Sheesh - could it mean if they get serious about finally doing some upkeep I'd have nothing to write about? Nah... ;) |
5/22 Update - Good Tiki Room News / Matterhorn rehab may be extended / New Mansion costuming / Pooh, No Pooh, Pooh, No Pooh / You asked to see it... / Sad Grad Nites? / Continuing Training Problems? / DCA news / Guest Columnists: Todd Regan & Coaster Matt
5/14 Quick Update - First, a welcome to new readers / A tree falls in Disneyland / Walt's Offices - one goes, one stays / Entertainment decimated, custodial reorganized - employee buyouts / A few tidbits from a kind soul / Nice things the park is doing / Incorrect flyer / Shrek's theme park humor / Ray Gomez update 5/8 Special Update - Robbing Peter to pay for Paul - Regis to DCA's rescue / DCA Fireworks? / Buzz & Pooh canceled / New Fantasyland Theater Show / New Tomorrowland Terrace Show / The "ruins" at Hollywood Backlot in DCA / A few corrections to the Lincoln comments from yesterday / Please come to the new park - even if it's two years from now... / An IM conversation / Wanna try out for it? / It's good to be the king... 5/7 Update - The DCA discounting begins... / DCA numbers continue to flounder / The Ray Gomez tape... / Painting ToonTown??? / Fantasmic Dessert Buffet expands / Tiki Troubles / A peek inside Mr. Lincoln's Opera House digs / Innoventions changes / Is Disneyland turning into a war zone? / Space Mt. Ride Photos set up / Reader Letters |
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