| D-I-G [Disneyland Info Guide]
Update 4/15/99 - Catching up Let's start with the problems
Disneyland seems to still be having financially - there are new things cropping up that
will continue to affect the unique qualities the park has - and that current management
seems rather blind to all of it.
It all comes out in the wash
Let's start with the issue of costumes, the rumors are running rampant again that
minimally themed "area costumes" are on the way. This awful, heart-breaking
rumor has been going around for about a year now, and lately it has sprung back to life.
The other day a costuming manager with a roll of her eyes was overheard telling people
that "we wouldnt have to worry about that too much longer" about how hard
its been lately to get the right sizes of things like the Haunted Mansion costume.
This person went on to elaborate about the planned Land "area costumes" that
have been proposed and could be taken home daily by CMs. The way this works is that each
Land or area would have a basic slacks/shirt combo, [khaki / polo shirt?] and different
major attractions or work locations may have one "layover" piece that would be
themed to that location. The "layover" piece would stay at the park, but the
slacks and shirt would belong to the CMs and would be worn to and from work each
day.
Along with the person who was kind enough to fill me in on this, I agree that the
costumes are a vital part of Disneyland. If they go the way of the Skyway and Submarine
Voyage, Im not sure what will continue to set Disneyland apart from the rest of the
industry. What theyve already done to Tomorrowland and Innoventions costumes is what
you would expect of a mall or department store - not a Disney showplace.
This long-running rumor continues to gather steam as more and more leaks out from the
TDA building out back.
Yo Ho, Yo Ho, a Y2K life for me
A new "Emergency Preparedness Director" at the park plans for worst-case
scenarios. According to more than a few folks, his plan next New Years Eve is to
cycle out all the major attractions around at 11:00 pm and keep them clear of visitors
until an All Call is made at some point after midnight. So people should know right now
that they shouldnt plan on ringing in the new year while riding their favorite
Disneyland ride. It should be noted that Pirates in particular is notorious for
problematic evacuations, so there is concern about it this New Years Eve.
Again, as I understand it, the plan is to limit the number of New Years Eve
visitors to around 35,000 (it may change) and have lots of entertainment to keep everyone
occupied after 11:00 pm or so when a lot of the bigger rides close down indefinitely.
Interesting isnt it?
Just as this update was about to go up online, I got the following message elaborating
on the park's Y2K plans a bit more.
Disneyland now has a "Y2K Answer Line" set up. A call was made to ask the
straightforward question "Are the Park's ride control systems Y2K compliant?" of
the official source. The answer back from the charming Y2K hostess was "We're pretty
sure most of them are. WDI and Information Services have been doing testing on all Park
ride control systems, and they are fairly confident that most date sensitive systems are
compliant."
The hostess was then asked if she could discuss the current plans to cycle out most
attractions and clear them of visitors well before midnight. She said that was indeed the
current plan, and that Disneyland will be in constant contact with WDW during the 31st and
that the park here will have the advantage of having a three-hour head start on any
apparent problems that first develop at the WDW attractions.
Apparently the concept of closing most attractions before midnight is a precaution
being taken not only because the rides are run by computers, but because Edison [the local
power company] has told them that it can't one-hundred-percent guarantee that the
electricity won't shut off at 12:01 am. The hostess also mentioned the "huge
fireworks and entertainment" that the park was going to have to keep everyone
occupied once the rides all close down around 11:00 pm.
[Just please let it be something other than Kevin Nealon and that bad Motown act
last year on the River stage please. What WAS the connection between those two acts
anyway? I never got the drift of that underwhelmingly odd combination.]
So remember folks, no rides at Disneyland from 11 pm on.
Burning ears - and such big ones too
I understand from quite a few people at the park that Paul Yeargin and some of the
other managers have mentioned "the Internet" several times now in recent talks.
(Yeargin as a matter of fact has been spending a lot of time lately in the Park.
Thats a complete 180 from his first year on the job! People wonder if Cynthia or
someone said something to him post-Columbia?)
Yes, Yeargin, TDA and area Managers are fully aware of the alt.disney.disneyland
newsgroup [ADD] and are being kept abreast of whats being said online, if they
arent actually reading it themselves. The recent [and dead on accurate] Ginger-X
post detailing the show problems at Pirates REALLY created quite a stir with both Yeargin
and facilities dept it appears! Not because they needed to fix anything [they just
don't want to] but because the info got out.
I understand also that WDI has also been using some of the fan sites to point out
problems that should be fixed at the park. A good sign of some progress is the use of
digital Mavica cameras to document problems, so that repair folks are handed inkjet
printouts of exactly what needs fixing.
it's a small world and Toontown both are noted as needing paint jobs - Toontown in
particular is supposed to be getting a whole new color scheme, but the budgets don't seem
to be forthcoming yet to complete anything. They do understand now that the hot glue they
used on small world to attach all those lights with is now dripping brown as it ages.
Setting sail on the Rivers of America
OK, time for some good news.
The Twain returns to crusing the Rivers of America after the cosmetic rehab it is
getting in mid June.
Paul Yeargin has been quoted as saying "Were going to have a fully operating
River again soon!" He made the news official about the Canoes returning by telling
people that they will come back. Someone then questioned him about that whole thing and he
lamely said "You know, we were always going to bring them back eventually. We just
cant be afraid to experiment with our product mix. And now I understand how
important the Cast Member Canoe Races are to everybody." Then Yeargin said it again,
"We are getting a full River back!"
Someone then asked "And the Keelboats too?" And Paul goes "The what
boats?" (no joke folks). After a quick refresher on what a Keelboat is, Paul admitted
those wont be back in 99. The impression Paul gave to people he talked to was
they should feel lucky and privileged to still have any boats at all operating on the
River.
[I wonder why the man cannot be bothered to read up on the park or its history so he
knows what the heck he is managing there - they do keep copies of the Nickel Tour
on property for goodness sake.]
The Columbia [as I've mentioned before] looks terrific. There is a new control panel
that is much more informative as to the status of the boats performance than the old
1980s version. There is a new computer controlled system that monitors warnings
about the level of Natural Gas in the air in the event of a leak, and a triple-safe
emergency shutoff system replaces the older system that was just double-safe. Its
just a better boat all around A lot of cash has been spent and it shows.
The downstairs hasnt been worked on much as far as rehab and its still torn
up. But the Fantasmic CMs are so tough on the downstairs, and they may still be
working on the engine room, so it wont be spruced up until it gets closer to letting
visitors onboard.
[To clarify the news I had on my site before about Fantasmic being delayed - it was
due to the boats and the waiting for the OSHA report by the legal department at the park.
They didn't want the boats running at all - and were asking that they be delayed until the
report was made available to the park.
Rumors abounded that the report might not have been ready until mid-summer, hence a
delay in the return of Fantasmic. Cynthia Harriss had the ability to override this
decision - which she did, and the show returned for the last part of spring break as was
documented by folks online. Unfortunately, I couldn't update the site fast enough to
reflect that change.]
So anyway, the Twain has started it's long overdue cosmetic rehab by wasting no time by
crews stripping all the hand railings, windows, doors, and ornamentation off of it. The
word from CMs who work there is that they hope to have the Columbia back by Memorial Day,
and the Twain by June 18th.
But still no word yet on a date for the Canoes. Memorial Day? Mid-June when the park
goes to Midnight closings? July 4th? Who knows. Wags remark that the Canoe payroll alone
must just be giving Yeargin an ulcer! :)
It ISN'T about the magic anymore, honest
Yeargin has also confirmed what I have long suspected in what he now keeps telling CMs
in that "youre never going to have a 100% experience" at Disneyland
anymore when it comes to show quality. "Its just not possible." he says,
"But there is a Capital Improvement Plan in place to ensure Disneyland is in pristine
condition by 2005."
Im sure youve heard that 2005 date before, they like to throw that around a
lot lately. He did tell some CMs however that Cynthia Harriss has been able to send more
funds to show improvements for this fiscal year, but Pirates isnt on the list
yet. So the show quality in major attractions will continue to suffer.
It's interesting to continue to hear from some of the facilities folks why sending the
maintenance to third shift a couple years ago was so damaging to the park. Now the current
plan, according to what some foremen are telling workers, is to "send 40 percent of
the craftsmen (Facilities CMs) to the new park, but not to replace them at
Disneyland." That means in another twelve to eighteen months Disneyland itself will
only have 60% of the Facilities CMs they currently have. So it looks like things will only
get worse instead of better it seems.
Gotta save those pennies for that billion-dollar paycheck for Eisner huh?
Silly talk...
It seems that many suits in the TDA [Team Disney Anaheim] building out back have way
too much time on their hands - since they really try to avoid going out into the park like
the plague it appears.
One of the silly things they work on back there is coming up with new "terms"
to "clarify" memos and such that are then fired out to the underlings in the
park.
One of those memos made the Times recently, it was so full of execu-speak nonsense that
people just laughed at it, it was so bad. Yeargin went around and tried to explain
it to CMs as a "mistake - it was never intended for distribution out in the
park." "Yeah sure" was the reaction from the bemused folks though.
But don't think that was the only example. No sirreee. Now that they are on a roll with
this kind of nonsense simple terms are no longer allowed to used - terms such as "to
be discussed, thought about for awhile, then passed out to the workers."
Nope. Now they "bubble up concepts," put them "in the parking lot
for a bit, to perk for awhile" then they "cascade them out to the park."
[And this is a direct quote folks!]
Imagine grown people talking like that. No wonder CMs can't take park management
seriously.
I guess the incredible amount of new staff that they now have [doubled and tripled up
in cubicles] in that yellow hulk of a building out back now means they can't afford some
critical staffing in the actual park eh?
See the follow up on this below...
Who cares about safety...
It seems that finance guy Byron Pollitt has told the folks in Guest Control to cut
their payroll by 50% by Memorial Day. The GC people are currently fighting for only a 33%
cut.
With a 33% cut they will take out A LOT of Fantasmic positions. Also they will
eliminate the parade street crossover from the Hub to the Tomorrowland entrance and the
crossover from the Opera House to Disney Showcase.
It will just make it harder to get around in those areas at parade time, and if you are
just an occasional visitor who doesnt know the Park all that well it will be mildly
frustrating.
With a 33% cut, the goal of Guest Control will be "managed chaos" and to just
prevent any violent fights or shouting matches from breaking out amongst guests. [Instead
of the present Guest Control mission which is to "preserve the dignity and pleasant
atmosphere of the Park" even with thousands of people jammed into one area for an
event.]
If GC gets cut by the desired 50%, the results will be more along the lines of Light
Magic crowd control nightmares, with sporadic scuffles and pushing matches, especially on
busy summer days and weekends.
I guess visitor safety is still on a back burner to budget - even after the problems
this past year?
Tarzan swings in early
WDI has now "promised" that the Treehouse will now be open June 19th, the day
after the movie premieres, instead of on July 30th (and that was going to be pushed up to
July 4th). Well just have to see I guess. But the word is area managers might [as
was said very funnily to some CMs] "kick some Imagineering butt if that damn tree
isnt open June 19th."
So what happens when you don't have a major new
attraction to push this summer?
You push Virtual Queuing, that's what! Expect the Florida parks to
perfect it, just in time for Universal's big push for Islands of Adventure, then
Disneyland will add it to the ad campaign this year to try and take a little edge off of
Universal's new T-2 / 3-D push and LegoLand's continuing success.
It was really developed not out of the kindness of their hearts, but to keep folks
shopping and dining instead of in line all day. The ad push will focus on a tag line that
basically says "NO MORE LINES! We've eliminated the number one complaint you have
about Disney parks!
CM's parking problems
It appears to many CMs that the traffic and parking only seem to be getting worse as
the park heads towards summer. They have fenced off about a fourth of the CM Parking Lot
to be used as a "staging area" (for DCA rides and construction pieces) and lots
of CMs are really starting to grumble.
Parade schedules
This appears to be the latest timetable for parades thru 2001:
Next year a new parade for the 45th anniversary. It is currently scheduled to be a
night parade, with a new day parade based on next year's animated movie. [Although if this
summer doesnt turn out to be a complete disaster for parade Guest Control with only
two Mulan parades a day, [see below] the day parade will be probably be cut from the
budget. And they will just go with the 45th Anniversary parade with a two-show set up like
they are doing with Mulan right now.]
Then the new "Millenium" parade shows up for 2001 using slightly reworked
Light Magic floats along with a gaggle of smaller units in-between the big ones. This MAY
be our promised LM replacement sadly enough.
As was related to me, Disneyland is supposed to be stuck with those Light Magic units
whether they like it or not and the Entertainment people have to figure out a way to make
do with them. As I understood it, its sort of Disneylands punishment by
corporate for wasting so much of the Companys money and causing so much
embarrassment with LM.
Cynthia is supposed to be trying to charm her way out of those units and pawn them off
on another Park because the Entertainment dept. has truly convinced her that they are just
completely unusable at Disneyland, they are just too big for the little Park. But her
charm is not doing much with the money guys, yet. ;)
If WDW is Lady Tremaine, is Disneyland then Cinderella?
From a "FAB" [ ;) ] conversation I had online:
"I have sad news for DL, happy for WDW. They are getting Atlantis."
I responded with: "And we get more trash in our lagoon? :("
The response back was, "...that about sums it up."
WDI, DCA, all those initials give everyone
headaches
Ken Wong has been telling people that Eisner got on him after the fourth
failure last year. It is said people internally cant imagine what
hes going to do about DCA. Many feel thats going to be the biggest failure
Disneys produced, with some major head chopping when that opens. I am guessing here
that most everyone involved may bail before too long. "Just another example where
they will continue with a bad concept rather than accept that its a bad idea and
change directions." I was told.
The Paradise Pier area and Grizzly raft ride at DCA is coming right along with
foundations and infrastructure. [Keep checking the photos on my DCA preview site.] I was
told "Wish I could say the same for the Hotel, Mall and the rest of the Park. Seeing
as how they can build a carnival almost overnight in a Wal-Mart parking lot, Im sure
the Paradise Pier area wont take much longer though." The Hotel seems to be
also going full bore - they of course want all the money making elements all done ahead of
time.
They are supposed to take CMs on a construction tour of DCA later this Spring to try
and get them excited about the new park. But the word is so far that "no one is
looking forward to getting a promotion and becoming the Assistant Manager of the Scrambler
or Tilt-A-Whirl."
I don't blame them - even if they are accelerating phase two.
The hotel Pan pool redo is now being eyed for a August or September open, instead of
this Spring as was promised.
Did you hear about the computer problems at Florida? ...
Here's a tidbit from WDW:
"It seems Windows NT updated all the clocks on all the food registers
automatically for Daylight Savings and that caused the whole system to crash. They had to
do everything manually for the whole day, and it was busy. Every restaurant at the major
theme parks was affected. They gave everyone three hours overtime and something on their
record congratulating them for sticking through it. Imagine having to write up all those
orders manually!"
No wonder it's the happiest place on earth...
Here's something interesting - did you know a porn star works at Disneyland?
I don't know who it is yet - or where they are at - but I will certainly keep my eyes
peeled.
While we are on the that subject, below is an excerpt from an interview with a rather
infamous porn star that was done online not too long ago. It seems the person in
question is a big fan of Disneyland and is an Annual Passholder:
Q. What are your favorite rides at Disneyland?
A. Its hard for me to answer that one, I go every other week, but Id
have to say Matterhorn, Thunder Mountain, and of course my fav Splash Mountain. Its
a great place to get a mini vacation in, in a day.
I always eat at the Blue Bayou, great steaks and pork loin, and I love the people
there (the cast members as they are called) as they are always very nice. I really liked
the Latin guy pulling earthquake (character from the Hercules parade) - great face and
calves.
Im going on a little too much, thank you for the question, but I will say to
anyone whos at Disneyland including the cast, if you see me there and you want to
say "Hello" please do. I always see cast members and guests looking, but
theyre afraid to come up. I dont bite and I welcome the conversation.
And no, I will not tell you who this is. All I can say is that it is up on the net
somewhere, and you can probably find it as easily as I did. :)
Amazing the pull this happy place has on all types of folks, isn't it? ;)
See you at the park. |