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Hi RECIPIENT_NAME,
SENDER_NAME visited www.mouseplanet.com today, and thought
the following item might be of interest to you.
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Yacht Club Resort
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Description:
1700 Epcot Resorts Blvd, Lake Buena Vista
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Average Reviewer Rating:
  
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Number of Reviews:
8
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( Displaying Reviews:
1 - 2 )
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2/18/2011
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Reviewer: mrnelsonbuck
Cincinnati, Ohio
March 16, 2011
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We were guests at the Yacht Club during the President's Day Soccer Festival at the Wide World of Sports. We had a standard room that we paid $178/night for. I have traditionally stayed at the value resorts so I was happy that the festival allowed us to stay at a resort like this. I found everything about this resort to be outstanding until there was a major maintenance issue that Disney handled in a subpar fashion. Saturday night my self latching door lock refused to engage and after several calls I was told by the woman who answered my first call "That we have not received a call about that!". An hour later the engineer finally swaggered up and relieved me of my door watching duties. Sunday afternoon the lock and phone situation happened again. I finally went down to the front desk which was a labyrinth of a walk from the room and sat another half hour with the front desk agents and the front office manager, the mgr. spoke with the engineering guy and was told he was on his way and would meet me at the room. I get back to he room, nobody there, I walk back to the front desk ten minutes later. The office manager finally offers to come stand outside my room till he gets there. During all of this I end up being a half hour late to the championship game!!! We attempted to talk to someone at check out but was told to leave feedback on the website when we got home. It took over a week before I was able to talk to a real live person who finally did refund us one night stay. They really did leave a sour taste in my mouth.
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12/8-12/11/2008
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Reviewer: laurele
philadelphia, pa
August 25, 2009
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we loved this place! we celebrated my husbands 40th birthday with my inlaws and the yacht club accomodated our connecting room request. the staff is friendly and the rooms were clean. nice walk to boardwalk and epcot. the kids 1&3 loved taking the boat to hollywood studios. our favorite restraunt is the cape may buffet at the beach club for dinners and even without adr they got us in when they started serving. we booked our next trip for the boardwalk villas and cant wait!
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