by Brian Bennett
11/26/01
Q.
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An unnamed MousePlanet reader provided an
up-to-date report. The following
information is summarized at his request. You may also
want to check out the Cutbacks
in the World page, as it summarizes what's going on at WDW.
- Hours and show times have been drastically
curtailed. "Cinderella Surprise" is now down to
three morning shows, although that is being done, in part,
to allow the cast to rehearse for the "'Twas the Night
Before Christmas" show in the afternoon.
- Schedule changes are occurring suddenly
and with little or no warning. Good advice is to not
believe what is in print if it is more than a week old.
- Most shows are now dark (i.e. not
being performed) two days a week, so check schedules carefully.
- The print runs on park guide maps
have been cut to the bone. The parks and the hotels are
often running out of them one or two days before the last
effective date of the brochure, so when you get your guidemap
HANG ON TO IT. It may be the only one you ever get during
your stay. (In some cases, changes have required that
information be "stickered-over" by hand, which
further reduces available quantities.)
- Guest service desks at On Property
resorts have closed; function has been folded into front
desk.
- Because attendance is down, staffing
is at bare minimums. Those who have written in thinking
that it'll be quieter will be unpleasantly surprised that
the down-staffing causes even more delays and service problems
than when the park is really busy.
- Privately, I can't recommend anyone
visit WDW right now because the combination of busy parks
(due to low-cost hotel and airfare) and low staffing is
causing a lot of pain for those who visit. If you visit,
think of it as "Disney Lite."
- Fantasmic!, running now with only
one show, fills up early -- a half an hour to an hour before
the performance. Get there early, or just skip it and hope
the economy recovers and you can catch it on your next visit.
- The Fantasmic! dinner package requires
that you have dinner as early as 3:20pm because Fantasmic!
is being performed at 6pm.
- Beware of schedule details. Show
schedules are different from day-to-day now. Many park visitors
have missed shows because their start times are different
(usually 1/2 hour either way) on adjacent days.
- There is an excellent Walt Disney
World Transportation Map sponsored by Disney Vacation Club,
available at the Front Desk or Bell Desks, for driving around
the property.
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A.
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Thanks for the note. As far as new information,
if you could just keep your eyes open for information like you've
just provided, that would be great. |
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Q.
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Yet another unnamed MousePlanet reader writes:
My friends are staying at the All Star
Movie Resort in Orlando. I live in Tampa. I am planning to drive
over to visit them and have dinner one night but won't get there
until after 6PM. Is there anywhere you can suggest that is close
by (preferably within walking distance) with decent food and
prices?
There will be children with us and
possibly a group of 10 not including 3 children. Thank you
in advance for your help.
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A.
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The All Star Resorts are pretty isolated. Each
one, including All Star Movies Resort, has a food court (the
one at Movies is called "World Premiere Food Court")
but no full service restaurants. There really isn't any full
service restaurants within "walking distance," but
there are several restaurants at other resorts (Coronado Springs,
Animal Kingdom Lodge are the closest ones) on property.
You may want to read through MousePlanet's WDW
Restaurant Resource to find out what restaurants are available.
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Q.
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Todd asks: Brian,
I really enjoy reading all the reports on your website. Thanks
for all the hard work.
Just a quick warning for your readers.
I just came back from a trip to Epcot this past weekend and
Disney has taken Fastpass from the Test Track attraction.
One of the cast members said Fastpass would not return to
Test Track until after Christmas.
Why would they do this when Test Track
is the only thrill ride at this park? We got there shortly
after the doors opened at 10AM (it was the first day for Fall
operating hours) and there was a 2 hour wait for Test Track!
Why remove it and yet keep the Fastpass at the Maelstrom in
Norway? Doesn't make a lot of sense to me, but I'm sure Disney
has a good reason. Any inside info?
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A.
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Originally, I answered: "Todd, I'm sorry,
but I don't have any idea why WDW has shut down Test Track's
Fastpass."
But since then, I've heard that the Test Track queue is being
refurbished to integrate the Fastpass and single rider lines
along with the normal, standby line into the main queue.
I would expect that the shutdown of Fastpass may be related
to that change.
It's hardly "inside info," but it may be the right
answer.
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Q.
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Fellow MousePlaneteer, and the webmaster of
the fabulous Yesterland
website, Werner Weiss writes: Brian,
(regarding Notes From the World
on October 29th) For many years, the WDW planning videos
have not used the name MGM, only "Disney Studios Theme
Park." That isn't anything new this year. The park itself
has always been called Disney-MGM Studios Theme Park, and continues
to be called this. The story on the Internet is that the licensing
agreement with MGM prevents Disney from using the MGM name outside
the United States. Because the video is sent to Canada and elsewhere,
the easy answer is to call the theme park "Disney Studios"
instead of "Disney-MGM Studios" on all videos. I'm
not sure I believe that explanation because the park is called
"Disney-MGM Studios" on Disney's Web site, which also
serves an international audience. However, I don't doubt that
the explanation has something to do with the licensing agreement
with MGM. Perhaps, as a film and video company, MGM reserves
the exclusive right to use the MGM name on videos.
Also, regarding another question in
that same "Notes" Piece, DisneyQuest in Chicago
closed permanently on September 4, 2001. So now DisneyQuest
at WDW is the only location.
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A.
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Good points, Werner. Thanks! |
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Q.
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An unnamed Cast Member writes: Brian,
I came across the question from Rick regarding DisneyQuest (Notes
From the World on October 29th) and felt like I wanted to
voice a few things. Your answer was pretty much right on, but
there are/were other factors involved.
I do not know if you knew that the
Chicago DisneyQuest has now closed. Lack of attendance did
it in... Could it have done better? Probably so, but I believe
that management issues at Disney Regional Entertainment (D.R.E.)
and a lack of having a champion to really push hard for continued
investment / advertisement and business strategy adjustment
played a major factor in its demise. It is no coincidence
that as D.R.E. pulled out of DisneyQuest-Orlando and had WDW
Attractions take over, that attendance (read that revenue)
picked up substantially.
Anyway, I just wanted to chime in on
the subject.
Oh, by the way, I worked on the DisneyQuest
project for 4 years, and was involved in the installation
of both sites, and would have been involved in Philly, had
the general contractor not gotten into financial problems.
There are/were a number of us on the technical/engineering
team that really put in the "blood, sweat and tears"
on the DisneyQuest project and have been sorely disappointed
by the lack of leadership shown both here in California and
in Chicago.
Lastly, the GM that Rick refers to
in his question is a great person. I know her personally and
truly felt that she was hamstrung by D.R.E.
Take care!
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A.
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Thanks so much for your note! I'll include it
in a future "Notes" feature. |
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Q.
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Sandy writes: Brian,
I understand all the cutbacks have some people very upset. I
have family that works for Walt Disney World, so the cutbacks
are a blessing in disguise because it means my family member's
job is being saved. Most of the cutbacks are just that, cutbacks,
not permanent closings. Supply and demand, ya know. If there
are no guests, it does seem silly to open a new hotel. If there
are no guests, why not cutback the number of shows. They aren't
cutting the show, just the number of shows. It's all relative.
But I'm most concerned about your list
of cutbacks including the staggered hours at Epcot. Epcot's
hours have been like this for several years. That has nothing
to do with the current state of the Disney company. One of
the main reasons the hours were staggered was not a cutback
at all -- when the wedding's department started they made
this request so they could use the pavilions for wedding ceremonies.
They have slightly adjusted those hours in the recent cutbacks,
as they've done at all the parks. But the way it was written
it seems like a recent cutback -- and just one more reason
to complain about a company that's trying to put it's employees
first (something they've had a hard time doing in the past).
I'll be traveling to Disney in December
for my third wedding anniversary. We've upgraded out hotel
stay to the Wilderness Lodge and made reservations at Victoria
and Albert's. We've also been to New York to see Aida and
shop at the Disney Store in the last few weeks. I love the
company in good times and bad, so I give to it when it's down
so that I get to take full advantage of the good times.
Lastly, I'm not sure if anyone at MousePlanet
reported this, but the Disney Vacation Club did something
absolutely unexpected and wonderful. We got a package last
week with a beautiful card from the vacation club and two
Mickey head pins (the ones with stars on one side, stripes
on the other). The backs of the pins are engraved "Disney
Vacation Club commemorates September 11, 2001." I cried
and I've warn the pin almost everyday since it came. A really
sweet gesture that they never had to do. Like I said, good
times and bad, I give to the company and I always seem to
get back.
This buyer is well aware!
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A.
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Thanks for your note, Sandy. I agree that some
of the cutbacks are completely reasonable. Supply and demand
is a good way to look at it... except for when folks are paying
for certain things and aren't getting the value out of their
vacation dollar that they feel they should be getting. Personally,
I wouldn't be upset about Early Entry and E-Ride Nights not
being available (although other folks feel very strongly about
them) -- but I would be livid at very short park hours! The
staggered hours at Epcot have been a big pain in the neck, too.
Thanks for mentioning the DVC pins. We got ours and have
been wearing them, too.
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Q.
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John writes: Brian,
I could be wrong, but in her letter to you I believe the reader
named Sharon (Notes From the World
on October 29th) was asking about the "Play 4 Days"
passes, not Park Hoppers. It's basically a 4-day Park Hopper
that sold for $99. I believe it's only available to us Florida
residents.
It was a pretty good deal. I'm not
sure if it's available right now; Disney sells them periodically.
Unlike regular Park Hoppers. The Play 4 Days passes do expire--and
in a relatively short period of time.
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A.
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Thanks for the information, John. Being from the
Midwest, I don't keep up with the resident options very well. |
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Q.
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Ken & Theresa write: Our
family is looking at coming to the Disney facility there in
Hilton Head. Our family consists of 2 adults and 2 children
(4 and 5).
Can you let us know the room costs
and anything else to expect from a cost standpoint.
Also, what exhibits and themes from
Disney can the kids expect to enjoy that are not attached
with a fee.
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A.
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Ken & Theresa,
MousePlanet is NOT affiliated with the Walt Disney Company.
If you want to get information from Disney, you'll have to
contact them directly.
The only information I personally have on Hilton Head is
in MousePlanet's Disney
Vacation Club Trip Planning Guide on this
page.
Sue Holland, another MousePlanet columnist has a couple of
pieces, though. You can find them on her index
page.
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Q.
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William asks: Is
there an email address for making reservations at the French
Bistro in Epcot on December 24th, 2001 at 5:30 p.m.? |
A.
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William,
The only way that I'm aware of for making priority seating
arrangements is to call WDW reservations. Check out this
page for more information.
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Q.
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Duane asks: Brian,
I just read an article
on MousePlanet about Disneyland which discussed snow. After
the fireworks show, Disneyland activates bubble machines outside
to simulate a snow storm. I will be visiting Disney World in
December and was wondering if they will be doing the same? |
A.
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Duane,
The snow effects are used at WDW's Magic Kingdom during Mickey's
Very Merry Christmas Party, a special event that is held in
early December.
You can read more about it on this
page.
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Q.
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Jay sent me two notes:
Brian, Just wanted to let you know
about those Free Buffets at a offsite hotel. A reader (Jennifer)
of yours was looking into staying at a certain hotel based
on if they provided the buffet there.
Please, inform her this is a rather
dumb mistake. In the Orlando and Kissimmee area there are
PLENTY of places you can go and get a breakfast under $6.00
or $7.00. Shoney's, Waffle House, Ponderosa, etc. The point
is, she really should take into consideration the hotel's
room size's, pool area, etc. when choosing the hotel.
Since she is staying off site, she
will have a car so getting to all the great places to eat
in the area will be a snap... and she'll get a much better
breakfast than what most hotels provide (just donuts and
coffee).
and,
Brian, in response to Chuck's question.
France in Epcot, provides a custom Perfumery service.
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A.
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Jay,
Thanks for both of your notes! I'll share them in an upcoming
email piece.
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Q.
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Dawn writes: Hi Brian,
my concerns are as follows:
- Are there any new tips now that
Early Entry has been deleted? (we are going in December
/ Christmas Week!)
- What is the schedule for December?
- Are there any special events during
this time? I realize that much of this info is not obtainable
to the regular public yet, but I didn't know if you knew
anything.
I am very disappointed that Disney
has not established the times/schedules/etc. It makes it very
hard to plan.
Thank You for your return email.
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A.
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Dawn,
Unfortunately, MousePlanet is just as dependent on Disney
making up it's mind on scheduling issues as Disney.com is.
:) We can't predict what will happen from week to week, because
it depends -- not only on crowd levels (like it normally would)
-- but also on Disney's internal cost savings goals. We just
don't know...
The only suggestion I would have, now that Early Entry has
been wiped out, is to make sure you have a good working knowledge
of each park layout and what you want to do and see each day.
Get that guidemap as soon as you enter the park to see when
the shows are scheduled to run. With a good working knowledge
of the park and a clear idea of when the shows that you are
interested in seeing will run, you can make good decisions
as you tour the parks with a minimum of wasted time.
Holidays Around the World, which provides a great taste of
how the holiday season is celebrated in the various nations
of World Showcase, runs through the end of December. The Candlelight
Processional, a special presentation also at Epcot, is scheduled
to run through December 29th, too.
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Well, I hope you enjoyed the reader feedback
for the WDW Trip Planning Guide! Feed free to send more questions
or comments to brian@mouseplanet.com!
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Brian Bennett's Disney Trip Planner
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Click here to see
some awesome WDW pieces that have run on MousePlanet recently!
Click
here to check out the rest of Brian's Archive, including all of the previously
published "Notes From the World" pieces!
I've
always gotten email about the WDW Trip Planning Guide, but since we added
the feedback
form to the site several months ago, the number of questions has increased
dramatically! I do my best to answer each and every question personally,
but I've noticed that a lot of the questions are asked again and again.
The question that one person asks might very well be the question that
someone else is wondering about. Thus this page!
So...I'll post
reader email and feedback every once in a while, because the question
someone else asks might be the same one you're thinking about yourself!
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