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Brian Bennett

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Hawthorne Inn and Suites

Reviewer's Name:

Claire

Reviewer's Email Address:

clairecowan@aol.com

Date(s) of Stay:

Oct. 7-13, 2001

Disney Resort:

Disneyland (California)

Location:

Anaheim Area

Ease of Disney Park Access:

Close, but we used a shuttle

Complimentary Park Shuttle Available?

Yes

Park Shuttle Comments:

The shuttle was shared with three or four other hotels, plus the RV park (which is way out of the way and kudos to the drivers who thought to ask us if we were going there. If there were no takers, they skipped that stop, which cut out a twenty minute detour) Some friendly drivers, but most didn't help with the stroller, greet the guests, etc. Two of the drivers were hilarious. We made sure to tip them. The shuttle ran every twenty minutes part of the day, every hour for part, then closed for two hours mid-day (beware if you like that mid-day nap), so it was confusing. Hang on to your shuttle schedule. At park closing, we had to run each night to catch the last shuttle of the day. Which is the last thing we wanted to do at that time of day. Three times, the shuttle was too full and they "called" to send another one. But what really happened is that the shuttle completed the route, then came back to get the next group. Did they think we wouldn't recognize the driver?? Twice we had to walk and it's a long one. Also--the shuttle drop off/pick up area is the one furthest from the gates.

Address:

1752 S. Clementine Dr.

Phone Number:

714-535-7773

Facility Type:

Hotel

Accommodation Used:

Suite

Accommodations Review:

We arrived from the airport at ten a.m., and while we weren't able to check in, we "pre-checked" and were able to freshen up/change in the bathroom in the lobby, and they stored our baggage in the office so we could go to DL for the day. A few things didn't go well that first night. They didn't have a crib for our ten month old, even though I reconfirmed twice on the phone and mentioned it again that morning when we "pre-checked" in, so she had to sleep in her stroller. It was a long night. Also, two drawer-fronts came off as we were unpacking. Since we saw this as a danger to our baby, and since we thought it would be inconvenient to stay for six days out of our suitcases... they offered us the room next door. Well, it had the same problem, and so did another room down the hall. The furniture is very low quality. They promised to get us a crib (even got one from another hotel, which was a nice touch) and fix our furniture while we were at DL the next day and they did. I also thought the staff was pretty friendly and helpful when we had these problems. The room was spacious enough--room for the crib, two double beds, and in the "living room" area a fold-out couch. My mom just slept on the couch, as is. Plenty of room for six, plus the stroller, etc. And although I'd read another review regarding the cleanliness of the hotel, I thought it was pretty clean. I talked to the staff at the front desk and they said they did a complete rehiring of housekeeping staff a few months back. The breakfast buffet was okay. They had scrambled eggs (from a powder I'm thinking), hash brown triangles, and sausages. On the other bar, which we didn't see our first trip, they have waffles you can make--which was the most popular with our group. They also had fresh fruit daily--usually oranges, sometimes cantaloupe and canned fruit, pears and peaches. There was a pop machine, two juice machine and milk. There were three types of Kellogg's cereal to choose from daily, as well. They had a nice assortment of bagels and bread and English muffins to toast. Also, there were condiments for everything. The breakfast, while not exceptional, met our needs each day. Get there early, as it tends to get crowded twice--once before the shuttle for early entry and once before the regular gate opening shuttle. Also, the shuttle runs twenty minutes to park opening, so don't plan on being the first in line. Also, there are no restaurants within walking distance from the hotel. And I didn't get to the exercise room. My kids had a blast and liked the hotel a lot, which is what really counts. I'd say overall it met our needs, and for a group of six, that says a lot!

Rate/Night (for your stay):

$69

# of Restaurants/Lounges:

0

Restaurant/Lounge Review:

n/a

Amenities / Facilities / Activities Available:

Sundries Shop, Pool, Hot Tub, Health Club/Spa, Hair Dryer, Laundry, In-room Safe, Cooking Facilities,  Non-Smoking Rooms Available, Smoke Detectors, Fire Sprinklers.

Pool Description/Comments:

The pool was clean and never crowded. It's located under the hotel/parking garage. My daughter enjoyed it a lot. Twice there were no towels, though.

Other Comments:

For a large family/group on a budget, I'd say this one is not bad. I did notice there are other hotels closer to DL, that offer suites, which was the main attraction for us.
 

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