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Brian Bennett

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Comfort Inn Lake Buena Vista

Reviewer's Name:

Rae Erickson

Reviewer's Email Address:

sheba@spacestar.net

Date(s) of Stay:

March 23 to March 30, 1999

Location:

Just North of 535.

Ease of WDW Park Access:

Less than 20 minutes via car.  On the complimentary shuttle, some drivers were not very friendly, some overload the shuttle. if you have anyone handicap they are not happy to wait for them to cross street to board bus when it is early.   There aren't any runs out to Disney in late afternoon, so if you have to return someone to hotel for whatever to return later in day is impossible

Address:

8442 Palm Parkway, Lake Buena Vista, FL  32830

Phone Number:

(407) 239-7300

Facility Type:

Motel

Accommodation Used:

Standard Room / Studio

Accommodations Review:

Had requested and verified that we have handicap room with 2 doubles had 1 double and 1 single. never had fresh bedding, some days beds weren't made unless by ourselves. Also told could get room around 12 noon, but weren't able until 4 p.m. Very dissatisfied with entire facility.  No hospitality room, no coffee makers except to rent or pay $1.68 per cup from on site store.

Rate/Night (for your stay):

$119.00 per night

# of Restaurants/Lounges:

2

Restaurant/Lounge Review:

Only restaurant is buffet... open for breakfast, dinner only - no lunch. Food quality terrible, service worse.  Tip is automatically added when bill is totaled.   Servers not the least friendly or caring in their job performance.  Not at all worth the amount charged for tip much less amount for food bill.

Amenities/Activities /Facilities Available:

Sundries Shop, Pool, Laundry, In-Room Safe, Handicapped-Accessible Rooms, Non-Smoking Rooms, Smoke Detectors, Fire Sprinklers

Pool Description/Comments:

Pools were small and busy all times of day.  No one wanted to stay in the depressing small dingy rooms.  One pool is heated the other not.

Other Comments:

The entire stay at this hotel was very depressing.  Staff seemed to only be there to get time in...all could use some guest relations classes or not be working with the public.  Not for anything would I waste my time and money ever staying at this hotel again .
 

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