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Offsite Hotel Reviews
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Brian Bennett

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Holiday Inn Family Suites Resort Lake Buena Vista

Reviewer's Name:

Paula Beverly

Reviewer's Email Address:

Date(s) of Stay:


Disney Resort:

Walt Disney World (Florida)


Lake Buena Vista Area

Ease of Disney Park Access:

It took us 5-10 minutes tops, from the hotel parking lot to the parking lots at the parks.

Complimentary Park Shuttle Available?


Park Shuttle Comments:

We did not use the shuttle. We found that our rental car was more convenient to use.


14500 Continental Gateway, Orlando, FL 32821, website:

Phone Number:

1-877-387-5437 or (407) 387-5437

Facility Type:


Accommodation Used:

Two Bedroom Vacation Home / Condo

Accommodations Review:

Our family of six was very comfortable in our 2 bedroom suite. We had the Manatee Kidsuite. Our two boys, ages 4 and 7, slept in kid's room with the bunk beds. The girls, ages 9 and 6 slept in the pull out sofa in the living room. We did not use the trundle bed in the boys' room. We brought our own Nintendo games (you can rent them), but we found that they didn't have much time to play them. There were 3 TVs, one in each room. Our kids loved having their own TVs in their rooms. We had a mini-fridge and microwave, and a sink. There was also a small kitchen table. Our bedroom had a king size bed, two tables, a vanity w/lighted make up mirror, and a closet with mirrored doors. There was plenty of space for my husband and me. Overall, we were very satisfied with the Holiday Inn Family Suites. The only problem that we encountered with our room was that there was only one bathroom. Our kids have the luxury of having three bathrooms at home and aren't accustomed to having to wait in line to use it!

Rate/Night (for your stay):


# of Restaurants/Lounges:


Restaurant/Lounge Review:

We ate at the Pizza Hut/A&W once. The service was fine, the food was good. A word of warning...The hotel advertises that kids eat free. However, as we were ordering our food at the Pizza Hut, they told us that the kids' food is free only between the hours of 11 and 5. We were there at 6! We also ate at the Club Car on the veranda. The food was slightly overpriced, but was good, and the kids ate free. I guess they have to inflate the price of the adult entrees to make a profit! I believe that the kids are always free at the Club Car, but one should check that out on their own to make sure. We picked up a few items at the General Store for lunch one day, also. We got a ham & cheese croissant and several fruit bowls. It was overpriced, too, but what isn't in Orlando, Florida?? I was glad to have something healthy (and quick) to choose from. The hotel has a free hot breakfast buffet every morning. Some items are changed everyday to give a little variety. We were very happy with the breakfast!

Amenities / Facilities / Activities Available:

Sundries Shop, Pool, Hot Tub, Golf, Playground, Hair Dryer, Laundry, In-room Safe, Cooking Facilities, Non-Smoking Rooms Available, Smoke Detectors. 

Pool Description/Comments:

The pool was excellent for our kids. Two of our children are small for their age, and therefore they can't go in water much deeper than 2 and a 1/2 feet. This is a problem for us in most hotels. The zero depth entry solved this problem for us. More than half of the pool was under 3 feet deep. They loved it and so did we.

Other Comments:

We really only had one complaint about our hotel. The elevator was tremendously S-L-O-W! There was only one elevator near our room, which we thought was very strange, especially with the size of the hotel. Our room was on the top floor, which added to the problem. Did I mention that the elevator had no air conditioning, also? We usually ended up using the stairs when going down. As most of you know, it is more difficult to climb six flights of stairs than it is to go down them. (especially with four tired children!) Therefore, we were forced to wait to go up. Some may think this is a trivial thing to complain about, but what about the people who are disabled or unable to use the stairs? It could be a real pain in this case. Overall, our experience with Holiday Inn Family Suites was a good one, and we would stay there again in the future.

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