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Brian Bennett

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Priority Seating


Note: A major change will be made to the priority seating policy for the character breakfast at Cinderella's Royal Table.  As of June 9, 2002, a credit card deposit (the card will actually be charged) of $10.00 / adult and $5.00 / child will be required at the time that the priority seating is made.  After the priority seating is booked, no changes can be made to the name on the booking.  If necessary, priority seatings may be cancelled without penalty (i.e. the deposit will be refunded) if the cancellation is done at least twenty-four hours before the priority seating time.


"Priority seating" is the term that Walt Disney World's cast members use for table service restaurant reservations. Simply put, you can't get traditional reservations for most restaurants at WDW. Instead, you are given a priority seating time which is different than conventional reservations. Having a priority seating time at a WDW restaurant does not guarantee that an empty table will waiting for you when you arrive. Instead, it means that you will be given the first available table of the type you've requested after your arrival (as long as you get to the restaurant at least five minutes before your scheduled priority seating time). However, if several other folks with priority seating have arrived ahead of you (even if they have a later priority seating time), you'll stand in line.

The reason for this odd arrangement is that many people over the years were making reservations and skipping them. The restaurants were forced to honor those reservations, but often ended up holding tables for people that didn't show up (we're talking up to 40-60% no shows here). That being the case, Disney cooked up this priority seating concept. It works, as long as you know what your priority seating really means.

Some comments on strategy are in order here:

  • You can make priority seating arrangements by calling (407) WDW-DINE or by pressing the priority seating button on your WDW resort phone or in person at the restaurant on the day that you'd like to have your meal.

  • Be aware of the 60 day and 120 day rules!  You can not make priority seating arrangements for any restaurants in the parks prior to 60 days before the date of the meal.  Also, you can not make priority seating arrangements for any restaurants in the resorts prior to 120 days before the date of the meal.

  • If you want to have a character meal at one of the more popular venues (Cinderella's Royal Table, which offers a very few seats for the "Once Upon a Time" character breakfast, for example) you really do need to get on the phone five minutes before 7:00am eastern time and start calling (407) WDW-DINE over and over until you get a receptionist.  In fact, you really should do that exactly 60 days prior to the date you want.  Even if you do this, there is no guarantee that you'll get a priority seating, but it's your best bet.  If you call any other day (within 60 days of the date you want) you may be able to snap up a cancellation, but your odds get worse as you get closer to the day.

  • If you would like to have your meal at a specific time (for example, you want to see the fireworks over the Magic Kingdom as you dine at Narcoosee's) you should make your priority seating time for before the event you are planning around. Next, you must show up at the restaurant well in advance of your priority seating time (a half hour or more would be wise). In the worst case, you might be asked to wait until closer to your seating time, but in my experience, most Cast Members will simply put you in the queue...immediately following anyone else with priority seating that arrived before you. Later arrivals, even if their actual priority seating time is before yours, will actually be seated after you.

  • If a special table is preferred, one next to El Rio de Tiempo when dining at the San Angel Inn, for example, you can ask when you arrive at the restaurant, but you'll probably have to wait longer. The strategy I explained above, of getting to the restaurant early for your priority seating time, will help for such cases too.

  • One tip worth repeating here, was provided by Michelle Price (mrp4507@ix.netcom.com). Michelle pointed out that if you're staying off property, you can get a 7:30am Character Breakfast priority seating in a park with early entry. If you do, you'll finish breakfast around 8am and then get to take advantage of the early entry. Michelle's family did this last year in the MK and saw all of Fantasyland (except the Lion King and Dumbo) before the official opening.

Some people actually plan out their days to such an extent that they make their meal priority seating arrangements months before they leave home for WDW.  Although I personally don't want to have that rigid of a schedule, there is wisdom in making some priority seating arrangements in advance (in fact, very early if possible).  The specific situations that I would strongly recommend include:  Dinner Shows such as the Hoop Dee Doo and Polynesian Luau (although these are actually real-live reservations, not "priority seating"), character meals (especially at Cinderella's Royal Table and the Crystal Palace), and any special restaurant that you really, really want to visit.

The premier restaurant at Walt Disney World, Victoria and Albert's, is a special restaurant that serves multi-course meals with premier service and appointments. Victoria and Albert's seats only a fixed number of guests at several seatings throughout the evening, so if you have a priority seating for Victoria and Albert's, you really do have an honest-to-goodness reservation (even if nobody but you call it that.)

Frankly, Barb and I usually skip making meal priority seating and wing it.  In the Fall, when we tend to visit, you can often get away without priority seating - especially for a small-sized party.  However, we have had our share of being burned and turned away at a place we particularly wanted to visit, so winging it is not bullet-proof no matter what time of year it is.  During the busier times of the year, going to dinner without priority seating would be laughable. The moral of the story is that if there is a particular restaurant (especially the more popular places) that you particularly want to visit, or if your party is a larger one then you really need to arrange for  priority seating.


 
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Note:  If you're willing to submit some comments about your visit to a Walt Disney World Restaurant, please check out MousePlanet's new Resort and Restaurant Review Section!

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