Grand Floridian

The Grand Floridian is the most deluxe of Walt Disney World's deluxe hotels. Built on an understated Victorian theme, the main building is the visual centerpiece with a quiet elegance in a large atrium lobby. The upper floors are accessed by a grand staircase or old-fashioned glass elevator. The restaurants are all top notch as well, culminating in the exclusive Victoria & Albert's where service is personal and first-class (and men should wear a jacket). A monorail stop and ferries provide easy access to the Magic Kingdom and other Walt Disney World destinations.

General Information - Hide Section
  • Address: 4401 Grand Floridian Way, Lake Buena Vista, 32830
  • Resort Phone #: 407-824-3000
  • Resort Fax #: 407-824-3186
  • Reservation #: 407-934-7639
  • Date Opened: 6/28/1988
  • Resort Category: Deluxe
  • Room Information
  • # of Buildings: 6 buildings with guest rooms (plus 3 additional buildings for spa, convention center, and Narcoosee's restaurant).
  • # of Rooms: 900 rooms
  • Room Rates: See the official Disney page for the Grand Floridian for current room rates.
  • Services Information
  • Concierge Service: Yes in the Main Building and in the Sugar Loaf building. The concierge lounge and services are not as extensive in the Sugar Loaf building.
  • Valet Parking: Yes ($12/day)
  • Room Service:
  • Internet: Wired in-room ethernet port. $9.95 for 24-hours. Wi-Fi access is available in certain public common areas.
  • Laundry: Each building has self-service coin-operated washers and dryers. Laundry service is available.
  • Pools and swimming: The Grand Floridian has one unthemed pool in the center of the resort. The beach area on Seven Seas Lagoon provides opportunities for lounging and sunbathing but swimming is not allowed.
  • Gym and Exercise: Use of the gym is free for guests; there is a daily charge for other on-property guests. The area roads are not appropriate for jogging. There are tennis courts on site.
  • Spa: A variety of spa treatments are available from the on-site spa.
  • Turndown service: Yes, in the evening or by appointment.
  • Smoking:
  • Owner's Locker
  • MousePlanet partner Owner's Locker provides a highly useful service for repeat Walt Disney World visitors. It will allow you to to store a large amount of your "only-in-Florida" belongings on-site between your visits. Owner's Locker will deliver your locker to your resort early on the morning of your arrival and pick it up the day that you leave. Your locker will stay in climate-controlled storage until you return on your next visit. Owner's Locker delivers to resorts throughout the Orlando area, not just to Walt Disney World. Some of the many things that Owner's Lockers have been used to store are full-sized liquid containers to avoid the TSA hassle, clothing, holiday decorations for annual visits, pool playthings, and more. Visit their site and check them out for yourself, or order now!
  • Transportation Information
  • On foot:
  • Bus: Direct bus routes provide transportation to Animal Kingdom and Disney's Hollywood Studios as well as the Polynesian and Contemporary resorts. Busses to Downtown Disney and the Ticket & Transportation Center allow transfer to all other destinations.
  • Monorail: The Grand Floridian has its own monorail stop, located on the second floor in front of the Main Building. Other stops on this line are Magic Kingdom, Polynesian resort, Contemporary resort, and the Ticket & Transportation Center. From the Ticket & Transportation Center one can transfer to the Epcot monorail line.
  • Ferries: Boats from the hotel's dock provide ferry access to the Polynesian resort and Magic Kingdom.
Dining - Hide Section
  • 1900 Park Fare— Buffet character dining featuring Mary Poppins at breakfast and Cinderella characters at dinner.
  • Citricos— High end dining with a Mediterranean flair.
  • Grand Floridian Cafe— A more relaxed table-dining restaurant, and the only one serving all three meals.
  • Narcoossee's— Seafood in an open-air environment, with a great view of the Magic Kingdom fireworks if you get lucky with a reservation.
  • Victoria & Alberts— Ultra-posh (and equally expensive) full service dining. The only restaurant at Walt Disney World with a strict dress code, and children under 10 are not allowed.
  • Other dining — Gasparilla Grill is open 24 hours with self-serve takeout items. High tea is served in the Garden View Lounge every afternoon; reservations recommended.
Entertainment and Shows - Hide Section
  • Electrical Water Pageant — The Electrical Water Pageant is a nighttime show on the Seven Seas Lagoon. It is a kind of Electrical Parade on water, with barges displaying lighted displays. The beach and dock are good places to watch between 9:00 and 9:15 p.m.
  • Fantasy in the Sky Fireworks — Several locations at the resort (particularly the beach or dock) provide great viewing of the Fantasy in the Sky fireworks show at Magic Kingdom.
  • Grand Adventures in Cooking — Children 4-10 get to play chef for a couple hours. Tuesday-Friday, once per day. Call 407-WDW-DINE for reservations.
  • Lady Bug Release — Every Thursday at 11:00 a.m. there is a release of lady bugs in the 1900 Park Faire garden.
  • Mouseketeers Club — Essentially a child-watching service, for two to four hours children play games and interact with staff members. Available for children aged 4-12.
  • Pirate Adventure — Children 4-10 dress like pirates and tour the Seven Seas Lagoon in search of treasure. Monday, Wednesday, Thursday, and Saturday, once per day. Call 407-WDW-DINE for reservations.
  • Wonderland Tea Party — Children 4-10 have a tea party with Alice from Alice in Wonderland. Mondays through Fridays, once per day. Call 407-WDW-DINE for reservations.
Stores and Shopping - Hide Section
  • Bally— Clothing, jewelry and accessories (Main Building, 2nd Floor).
  • Commander Porter's— Clothing (Main Building, 2nd Floor).
  • M. Mouse Mercantile— Character related clothing and toys (Main Building, 2nd Floor).
  • Sandy Cove— Gourmet foods and candies as well as official hotel merchandise (Main Building, 1st Floor).
  • Summer Lace— Fine gifts and crafts with a Victorian theme (Main Building, 1st Floor).
Reader Reviews - Hide Section

The following are recent reviews for the Grand Floridian from our Reader Review system. Click the Show All Reviews link to see every review for this location. To browse all reviews in the system, please see this page.

Average Reviewer Rating: 4.5 out of 54.5 out of 54.5 out of 54.5 out of 54.5 out of 5
Number of Grand Floridian Resort and Spa Reviews: 11
Show All Reviews
5.0/5.05.0/5.05.0/5.05.0/5.05.0/5.0   August 18-25, 3011
Reviewer: tinkaparis Connecticut     September 02, 2011
Unbelievably we ended up at the Grand Floridian because of a room issue at a different resort. We checked in around midnight and were greeted with warm concern and prompt service. The hotel is absolutely gorgeous. We were in building right next to main building facing the marina called Sago Cay. This ended up being a great location because we were closest to morning coffee at Gasparilla Grill and there was a shortcut to the bus stop so you didn't have to go through the main building. The Sago Cay building had a wonderful clean smell and every morning the man cleaning the tile would say Good Morning to me, as did every other person you see. The CM's are willing to bend over backwards for you and we fell in love with the turn down service, which was very convenient. The beds were extremely comfortable as were the pillows and towels. The double sinks seperated from the bedroom area was a plus so that any night time trips to the bathroom wouldn't wake you up. We chose the top floor of the building and our room had a beautiful vaulted ceiling. Finding a free laundry machine in your building can be difficult and the machines don't make change so come prepared. A CM actually took our money and made change for us. The quiet pool and the beach pool were both great. At the beach pool the DJ and lifeguards keep it lively and the slide is great. The quiet pool is nice and there is a big bar overlooking the pool. The coffee at Gasparilla Grill is real brewed coffee and it is very tasty. Overall, it was a grand experience and the convenience of being 1 stop away from the Magic Kingdom was great.
5 out of 5 people found this review helpful
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5.0/5.05.0/5.05.0/5.05.0/5.05.0/5.0   9/18/09-9/26/09
Reviewer: wonderfulshana Berryville, VA     April 01, 2010
We loved our stay at the Grand FL! I was 6 months pregnant for my annual girls only trip with Mom this year so we decided to splurge & get a park view since we would be in the room more often. WOW it was so worth it, we watched Wishes & HalloWishes twice each and had room service bring sparkling cider~what fun! The staff was very friendly, we received a family Disney frame as a surprise in our room after check-in after telling Jennifer at the front desk that I was having my 1st baby & Mom's 1st grandchild. We were also given a personal guided tour of the new tile work in the lobby after asking a quick question of one worker. If you have the means I would recomend treating yourself at least once and try for a park view, it's just simply great!
2 out of 2 people found this review helpful
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5.0/5.05.0/5.05.0/5.05.0/5.05.0/5.0   May 1 - May 9 2009
Reviewer: TheRASGuy ( New Jersey USA     May 11, 2009
I booked the GF due to the outrageously good deal of Buy 4 get 3 free and the GF was in the budget. We arrived on the Magic Express bus line and were greeted by an impeccably clean and superb lobby and gathering area. The desk staff was very helpful and we were put into our room by 1PM. We had a Garden View room in the Sago Key building - which actually was a Marina view and was on the 5th floor so we had the high vaulted ceiling but the enclosed balcony.

Plusses : best pillows I have ever used - honest - I want to know where I can buy them - I have over a million miles in frequent flyer miles and have spent a ton of time in hotels and NOTHING beats the beds and pillows @ the GF. The room was very clean - although my kids socks were dirty from the room carpeting - the room itself was spotless and kept that way. The staff was attentive and very friendly - it will be hard to stay anywhere else in Disney for us - we liked it that much. The 'kid' pool with the water slide and the waterfall was FANTASTIC for the kids (and me) we had a total blast and with a zero depth entry pool even the littlest of kids can confidently venture into the water. Poolside activities hosted by the GF staff daily were a godsend as was the sandcastle building on the beach. You can see a majority of the fireworks from the dock and the lagoon electric parade viewing is outstanding from there also (best kept secret in Disney). Monorail access to everything was great and we saved by not renting a car. We ate at 1900 park fare for a character bfast and also at the GF cafe and both were very good. 1900's buffet for bfast was outstanding and their Eggs Benedict in Lobster Sauce should not be missed.

Minuses - while we could not hear any neighbors on an side of us and they all had little ones - there was a honeymoon couple a few doors down & you certainly know that they were consumating their marriage multiple times across a few nights - luckily the kids were sleeping like logs but it was quite surreal to hear the bed banging into the wall at 1,3:30 and 6 am - ah to be young again....

The monorails were quirky at best - we waited at time for 15-20 minutes for a monorail to whick us the 1 stop to the magic kingdom but it was better than walking another mile in 90 degree heat.

Hints : BUY the refillable coffee/soft drink cups @ Gasparillas - while the initial price seems outrageous ($14) you can get all you can drink coffee/tea/soda/water and I easily got triple my $ worth. This may be one of the ONLY deals in Disney left.
25 out of 25 people found this review helpful
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Links of Interest - Hide Section

MousePlanet Links

  • Brian Bennett shows you around the resort (November 2006). Part 1, Part 2

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