Port Orleans Riverside

Port Orleans Resort Riverside is themed as a riverboat landing on the Sassagoula River from the old pre-civil war South. The rooms of the hotel are made up to be like an ante-bellum mansion, in the "Magnolia Bend" area or the more proletariat homes of "Alligator Bayou". The restaurant and entertainment area of the hotel is themed to be the riverboat landing itself. In fact, when you check in to the hotel, you are made to feel like you are booking passage on a riverboat heading south down the mighty river. This is a very large resort, but since it's broken up into the two areas, it's size isn't quite so overwhelming.

General Information - Hide Section
  • Address: 1251 Dixie Drive, Lake Buena Vista, FL, 32830
  • Resort Phone #: 407-934-6000
  • Resort Fax #: 407-934-5777
  • Reservation #: 407-934-7639
  • Date Opened: 2/2/1992
  • Resort Category: Moderate
  • Room Information
  • # of Buildings: 20 guests buildings plus the main common building
  • # of Rooms: 2,048 rooms
  • Room Rates: There are two room types: Standard View facing away from the river and River View facing towards the rivers. See the official Disney page for Port Orleans Riverside for current room rates.
  • Services Information
  • Concierge Service: No
  • Valet Parking: No
  • Room Service:
  • Internet: Wired in-room ethernet port. $9.95 for 24-hours. Wi-Fi access is available in certain public common areas
  • Laundry: Self-service laundry rooms are available in separate building next to each of the resort's five quiet pools.
  • Pools and swimming: Five unthemed quiet pools are distributed around the resort. Ol' Man Island is located in the middle of the river and houses a big pool, and two children friendly shallow pools.
  • Gym and Exercise: No
  • Spa: No
  • Turndown service: No
  • Smoking:
  • Owner's Locker
  • MousePlanet partner Owner's Locker provides a highly useful service for repeat Walt Disney World visitors. It will allow you to to store a large amount of your "only-in-Florida" belongings on-site between your visits. Owner's Locker will deliver your locker to your resort early on the morning of your arrival and pick it up the day that you leave. Your locker will stay in climate-controlled storage until you return on your next visit. Owner's Locker delivers to resorts throughout the Orlando area, not just to Walt Disney World. Some of the many things that Owner's Lockers have been used to store are full-sized liquid containers to avoid the TSA hassle, clothing, holiday decorations for annual visits, pool playthings, and more. Visit their site and check them out for yourself, or order now!
  • Transportation Information
  • On foot: It is possible to walk to the Port Orleans French Quarter resort but walking to other destinations is not recommended.
  • Bus: Busses allow direct access (without transferring) to the theme parks, Downtown Disney, and the water parks. Reaching other destinations will require a transfer.
  • Monorail: No
  • Ferries: There is a boat that connects the two Port Orleans resorts with Downtown Disney.
Dining - Hide Section
  • Other dining — Riverside Mill is the resorts food court and is well themed as a cotton mill; it is open 6 a.m. to midnight.
Entertainment and Shows - Hide Section
  • Riverside Marina, shared by the two Port Orleans resorts, rents out various watercraft. Bike and surreys are available for rental, and the Medicine Show video arcade is located next to the lobby. Cane pole fishing is offered in 30 minute segments.
Stores and Shopping - Hide Section
  • Fulton's General Store— Larger than the Port Orleans French Quarter sundries store, this store has a good selection of themed clothing and general Disney merchandise.
Reader Reviews - Hide Section

The following are recent reviews for the Port Orleans Riverside from our Reader Review system. Click the Show All Reviews link to see every review for this location. To browse all reviews in the system, please see this page.

Average Reviewer Rating: 4 out of 54 out of 54 out of 54 out of 54 out of 5
Number of Port Orleans Resorts Reviews: 66
Show All Reviews
5.0/5.05.0/5.05.0/5.05.0/5.05.0/5.0   August 31-September 8, 2014
Reviewer: bkeith Dallas, TX     January 18, 2014
We loved it! It was perfect for a family of five people. The pull-down Murphy bed was excellent for our third child. We paid only $130 in the value fall season for a preferred location room. The service was great and they gave us a free upgrade from a standard room. We had the free meal plan with the free refillable cups. The food court was the best out of any of the six Disney hotels we have stayed at. The main pool was big enough, the slide was fun for our boys, and the poolside entertainment was an added bonus. The bus service was fine with the exception of trying to get to the Animal Kingdom Lodge for breakfast at Boma in the morning. The lack of any good bus option to get there caused us to be late for our reservation and almost late for our plane home. The boat service to Downtown Disney was efficient and helpful. An interesting entertainment option was the nightly appearance of an energetic pianist in the food area. Huge crowds gathered each night to hear him. All in all, it was a great place to stay and we will definitely be back for more in the future!
8 out of 9 people found this review helpful
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4.0/5.04.0/5.04.0/5.04.0/5.04.0/5.0   1/10/2011 - 1/20/2011
Reviewer: Minnie Dress Oregon     January 31, 2011
Right when we arrived at this Riverside resort it echoed "Bayou!" The room was pretty clean. (They need to clean the bedside drawers though, the kids found a wrapper to something bad right off the bat.) But I still was pleased with the size and decor of the our room in Alligator Bayou. The trundle bed was a little hard and would have been too small for anyone over 10 years old. The landscaping is beautiful. The pool on Ol' Man island was good. The busses seemed to come within 15 minutes everytime. The food court was large with a better selection than the other resort food courts we checked out. I still miss the create-your-own pasta with penne and basil along with a sugar cookie. The refillable mug is a must! The Nescafe coffee was so good. And there are pin traders (some with full boards) all around. I don't know what rate we payed with the package, but we booked during a free dining promo which saved us tons and tons of money. The DOWN SIDE is this resort is kinda too big. I tried to request a building close to the lobby but they are now "preferred" and cost an extra fee. I didn't like all the extra walking when I needed something near the main building. And we were not nearly as far as some buildings are! I think next time I may spend a tiny more and stay at the French Quarter. It is smaller and we enjoyed the theming more. Our bus on the way back home pulled into the also-moderate Key West resort, and from what I could see from the outdoor tropical theming there, that might be the place we stay next time. So whatever theme "floats your boat" and how much you want or don't want to walk may help you decide if this is the place for you!
19 out of 28 people found this review helpful
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4.0/5.04.0/5.04.0/5.04.0/5.04.0/5.0   July 6-10, 2010
Reviewer: mickeymom5 North Carolina     September 04, 2010
We are a family of five so we were assigned a room in the Alligator Bayou in Building #37. We had a second floor room and there was no "convenient" staircase to use. We weren't too close to the food court either. However, we were really close to the North Bus Depot. That was really nice.
We enjoyed two suppers at the Food Court. There are a lot of food selections. We especially liked the make-your-own pasta. We also ate breakfast one morning. It was good.
We did not even make it any of the pools so I can't comment on them.
The CM's were great. Housekeeping was great. We would definitely recommend staying here.
16 out of 25 people found this review helpful
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Links of Interest - Hide Section
MousePlanet Links
  • A Photo Tour — Sue Holland shows you around the resort.
  • Photo Tour — Brian Bennett shows you around the resort (circa 2002).

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