The Polynesian Resort is decorated like the South Sea islands of the Pacific Ocean. The A-framed central ceremonial house, which encloses the resort offices, shops, and most of its restaurant options, is filled with lush tropical vegetation, a waterfall, and a feeling that you're really in the Pacific region. Each building in the resort shares the same A-frame construction and the rooms are nicely decorated with the same south seas flair, without being obnoxious (you don't feel like Tarzan and Jane when you take your afternoon nap). Outside, there is a small themed "cove" pool, a lovely stretch of white sand beach, a marina, and "luau cove" where Disney's nightly luau extravaganza is held. At night the real magic of the Polynesian Resort comes to life as the many pedestrian walkways are lit by flaming torches and the soft sounds of island music waft through the air.

The guest rooms are located in a series of buildings, called longhouses, with appropriate island names such as Hawaii, Tahiti, and Fuji.

General Information - Hide Section
  • Address: 1600 Seven Seas Drive, Lake Buena Vista, FL, 32830
  • Resort Phone #: 407-824-2000
  • Resort Fax #: 407-824-3174
  • Reservation #: 407-934-7639
  • Date Opened: 10/1/1971
  • Resort Category: Deluxe
  • Room Information
  • # of Buildings: 11 two-story guest buildings and two common buildings
  • # of Rooms: 853 rooms
  • Room Rates: There are two regular room categories available. Garden View rooms face away from the Seven Seas Lagoon and Magic Kingdom. See the official Disney page for the Polynesian for current room rates.
  • Services Information
  • Concierge Service: Yes
  • Valet Parking: Yes ($12/day)
  • Room Service:
  • Internet: Wired in-room ethernet port. $9.95 for 24-hours. Wi-Fi access is available in certain public common areas.
  • Laundry: There is a self service laundry room in the same common building as the Neverland Club. A laundry service is also available.
  • Pools and swimming: The main Nanea Pool features a volcano water slide. A second larger (but unthemed) pool is located near the main building.
  • Gym and Exercise: The Polynesian Resort does not have its own exercise facility. Guests can use the Grand Floridian Resort gym free of charge.


    A resort jogging trail map is available from the concierge desk on request; one trip around is approximately 1.5 miles.

  • Spa: No. The Grand Floridian Spa is within walking distance.
  • Turndown service: Yes
  • Smoking: Only in designated areas. No smoking in guest rooms.
  • Owner's Locker
  • MousePlanet partner Owner's Locker provides a highly useful service for repeat Walt Disney World visitors. It will allow you to to store a large amount of your "only-in-Florida" belongings on-site between your visits. Owner's Locker will deliver your locker to your resort early on the morning of your arrival and pick it up the day that you leave. Your locker will stay in climate-controlled storage until you return on your next visit. Owner's Locker delivers to resorts throughout the Orlando area, not just to Walt Disney World. Some of the many things that Owner's Lockers have been used to store are full-sized liquid containers to avoid the TSA hassle, clothing, holiday decorations for annual visits, pool playthings, and more. Visit their site and check them out for yourself, or order now!
  • Transportation Information
  • On foot: There is a walking path that connects the Polynesian Resort with the Grand Floridian Spa and the Grand Floridian Resort. The Ticket & Transportation Center can also be reached on foot. Walking to other destinations is not recommended.
  • Bus: The bus stop at the front of the hotel provides direct access to Disney's Hollywood Studios, Animal Kingdom, Typhoon Lagoon, Blizzard Beach and Downtown Disney. Reaching other destinations by bus will require a transfer. Buses are shared with the Contemporary Resort and the Grand Floridian.
  • Monorail: The Magic Kingdom monorail loop has a station on the second level at the front of the resort. Other stops on this loop are the Ticket & Transportation Center, Contemporary Resort, Magic Kingdom, and Grand Floridian Hotel. The east end of the resort is also adjacent to the Ticket & Transportation Center where you can board the Epcot monorail.
  • Ferries: The resort has its own boat launch with a ferry that connects it to the Magic Kingdom and Grand Floridian Hotel. The Magic Kingdom ferry from the Ticket & Transportation Center is also within walking distance.
Dining - Hide Section
  • 'Ohana— Lilo & Stitch character breakfast, or family-style, all-you-can-eat Polynesian dinner.
  • Captain Cook's— Quick service location for all three meals
  • Kona Cafe— Home of the famous Tonga Toast (banana stuffed sourdough french toast) this diner serves all three meals.
  • Spirit of Aloha Polynesian Luau— A luau meal in an outdoor theater.
  • Other dining — For adults seeking to slake their thirst, there is the Tambu Lounge next to 'Ohana or the Barefoot Pool Bar in the swimming area. The Pineapple Lanai is a walk-up window behind Captain Cook's that serves Dole Whip treats.
Entertainment and Shows - Hide Section
  • Neverland Club — A childcare service is available to allow parents time alone. It is available for children 4-12 years old and they can stay for a maximum of four hours. The children will be entertained and fed dinner and a dessert if there at the right times.
  • Other entertainment: The marina at Polynesian Resort offers a variety of watercraft for rental. The view from the lagoon provides visibility of the evening fireworks at Magic Kingdom. There is also a video arcade available.
Stores and Shopping - Hide Section
Reader Reviews - Hide Section

The following are recent reviews for the Polynesian from our Reader Review system. Click the Show All Reviews link to see every review for this location. To browse all reviews in the system, please see this page.

Average Reviewer Rating: 4 out of 54 out of 54 out of 54 out of 54 out of 5
Number of Polynesian Resort Reviews: 15
Show All Reviews
2.0/5.02.0/5.02.0/5.02.0/5.02.0/5.0   September 30-October 2
Reviewer: tinkaparis Massachusetts     October 15, 2011
Standard View Room 3rd Floor, Second building on the right. (forgot the name).
Even though our stay here was very short, we wanted to stay at an original for the 40th Anniversary Weekend.
The theming of the resort was amazing. You definately felt like you were in a different place. With 3 women in a room however, the bathroom set up with the sink and toilet in 1 room, proved to be a challenge. Our view was great and our balcony looked right over the Volcano Pool.
Beds were comfortable but unfortunately the sheets, and covers were not the usual deluxe blankets but rather the same as POFQ. The shampoo was also not the deluxe but rather the teal green bottles from the mods.
While the room was quite large, it didn't feel luxurious like staying in other deluxe resorts, and for what we were paying a night, we expended the same feeling of grandeur and the same service. We were paying close to $400 a night.
The food court was awful. Service was awful and the manager on duty disregarded our food allergy and served an item that contained what we just spoke to him about. It was smaller than our room and we had to order on touch screens so if you couldn't figure out what you wanted, and needed to modify, you were out of luck.
Funny thing we noticed that if you are laying down in bed, you can feel the whole floor shake if someone is walking around the room.
We spoke at length with a CM about our observances and she said that the POLY is slated for deluxe level upgrades in the future.
The pool was not heated so we didn't swim since it was only about 60 degrees in the evening.
The absolute best part about the hotel was the proximity to the TTC and being able to take the monorail to the MK.
I would not stay there again.
2 out of 5 people found this review helpful
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3.0/5.03.0/5.03.0/5.03.0/5.03.0/5.0   May 28-June 3, 2011
Reviewer: 3colliers Atlanta     June 02, 2011
The resort is beautiful and very relaxing. We had a std. view rm which overlooked quiet pool in Rarotonga bldg and was very happy w/it. Although for a deluxe, we only had one sink in the bathroom! Main pool was nice, bit on small side, they have music and activities offered daily poolside and in the evenings they have campfires and movies on the beach,which was really Awesome!!
The quick service rest. was horrible for breakfast, very limited choice and the portions were tiny and the bacon was horrible and thin! They have changed from french toast on bounty to two f.toast sticks and horrible, cheap bacon!! The lunch was not much better w/very few selections and way overpriced for offerings. Kona Cafe was wonderful, we ate there for breakfast,and dinner and both times were great. I ordered pancakes for breakfast and at dinner ordered the wahoo? fish and it was delicious!! My husband and daughter got asian noodles and tuna for dinner and both were great!! The location can not be beat and is very convienient for monorail use to parks. It was very expensive to stay there and don't know if I pay that much again for the Polynesian. I have stayed @ Contemp,Wilderness,Carribean and will be staying in Oct. @ A.K., but don't think I pay the $$$ for Poly. again, nice location, but nothing really Special.
2 out of 2 people found this review helpful
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5.0/5.05.0/5.05.0/5.05.0/5.05.0/5.0   August 27, 2008-September 1, 2008
Reviewer: wishiwasthere Old Bridge, New Jersey     September 04, 2008
· Type/Class of room: Garden View
· Rate/Night (for your stay): $300

Parking- We often had to park at the way back of the lot. Luckily we were staying in the Rarotonga building which was the first building from the parking lot which made the walk pretty short.

Room Location- Our room location was fantastic. We were in the Rarotonga building, third floor, Room 3824. When you walked out of the side entrance of the Great Ceremonial house the entrance to our building was about 5 steps away. I have never been so close to a main building/food court/pool before. We were about a 7-10 minute walk to the ticket and transportation center.

Building-I highly recommend requesting the Rarotonga building if you intend to stay at the Polynesian. I also recommend requesting a balcony floor because the first floor only has a patio and I dont think the view is that great. If you are on the first floor you do get the advantage of not having to walk up stair cases or take an elevator, but the view is not as great and if it rains a lot you just get a lot of puddles around your patio. We had third floor and we were on the same level as the monorail so it was great to just sit and watch it go by.

Room-There was more than enough room for 4 adults. First of all you have six drawers and two closets for your clothing. One of the closets has two rods and the other closet has one rod, a few shelves, and the safe.

In the bathroom there was also a ton of space too. We often pack an over-the-door plastic shoe hanger to store our stuff in while at the hotel. We didnt even need it this vacation. We had one sink and there was a shelf above the sink and then all the area under the shelf. Then underneath the sink there were two shelves on each side. The only downside to the bathroom was that compared to the Moderates and Values the bathroom is all in one. We like the door separating the sink area from the toilet and shower. One person can shower while one person can get ready. Also, the shower head is meant for someone less than 5'5". I am around 5'7" and my face was above the shower head so it was a little awkward at first but I got the hang of it. My dad though at 6'2" had a tough time.

I also want to comment on the shampoo, conditioner, body wash, and lotion the give you at the Poly. Its called h20 and it was great. We brought our own not knowing what it would be like and my family ended up using what was given to us. Nowadays with the airlines charging for second bags I would say leave your stuff at home and use theirs. Once mousekeeping saw we were using it they gave us plenty more to keep us stocked up.

There is a little bar area in between the two closets. It hides the fridge underneath and next to the fridge there are a few shelves which are good if you buy some food and you want to store it.

The beds were extremely comfortable and were great because they were queen sized. The pillows are on the small side, but they were so comfortable that I often fell asleep within minutes. There is also a small couch in the room that pulls out into a single bed. My sister wanted to sleep on the single bed. She is about 5'7" as well and she fit fine length wise in the bed.

The flat screen TV was great and the space that it created was even better too. There is also a small shelf above the TV which is where we kept our refillable mugs.

Grounds-I thought the grounds were beautiful. At night it really feels like you are on a tropical island. The torches being lit and the plant life really doesnt give you the feeling you are in WDW. Its quiet and if you find yourself by the Marina at night you feel like you are the only one around for miles. Also if you are looking for quiet time do not use the beach by the pool at night because it is filled with kiddies.

Food- This was the one major downside for my family at this resort. We often come back from the parks looking to get a bite to eat. We found the menu to be extremely limited. Also, they are now using touch screens for you to order which was just a pain. The one night we ate there I wanted fries with my burger and could not do it!

CMs- I have to say that the CMs at the Poly are some of the nicest I have met on property. No matter where you are in the resort, every CM you pass says Aloha! They always seem to be smiling and having a great time. Really made me feel at home.

Pool- My family did not have a chance to swim in the pool, but at night the main pool area was crowded! The kids looked like they were having a blast. The slide always had a long line with kids eager to get on it again.

The quiet pool was really that! Whenever we passed there were only a few people (mainly adults) in it. I probably would have headed to the quiet pool.

Location- We absolutely loved having the 5 minute monorail to MK. To know at the end of the day that we didnt have to run to our car was great. The walk over to the TTC for Epcot wasnt too bad but we did attempt to take the monorail to the TTC to then jump on to another monorail for Epcot and that took forever! I definitely recommend walking to the TTC. It was a short car ride to DHS and AK. I cannot comment on the bus system because we had a car.

Torch lighting ceremony-only about a minute long. It is at 6 PM every night and if you have the chance check it out.
54 out of 54 people found this review helpful
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Links of Interest - Hide Section

MousePlanet Links

  • Photo Tour — Brian Bennett shows you around the resort (circa 2002).

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