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Shoshana Lewin, editor

Reader Contributed Story!

Wednesday, August 30, 2000
Edited by Kevin Yee

"The Story" never ends, particularly when our readers speak out

We like stories, and not just our own. We encourage you all — Cast Members and simple visitors alike — to submit to us any stories which involve CMs and the CM-experience. Shorter stories may be used in the regular mailbag updates, while longer stories may rate their own exposure in this column.

Reader Submitted Story

Hi Kevin...

As you pointed out recently in the mail column, the cast members of Disneyland Security do NOT carry guns. And that does also go for the officers who "walk the dogs".

My "Summer Pick" for the summer of '95, was the dogs. The shift started just before sundown, and went until after the fireworks. We usually had the option of putting our dog up for the night just before the fireworks, because some of our safety posts were pretty close to the actual launch trailer (my favorite).

At about 15 to 20 minutes before the fireworks, we would take up traffic control posts to stop all foot and vehicle traffic from going into the danger zone while the fireworks were being fired. One post was by Junction Gate, and another was at the R/R crossing at Shoemaker road, and one by the then TDA construction site by the maintenance shop.

But my favorite was the one by the kennels and ToonTown's head room's outside break table (just north of the tunnel going under the "berm". When the fireworks would go off, there was always the chance that some newbie would stick their head out for a good look. One night a small group of "Head Room" folks were having a break at their table, and trying to talk me into letting them stay there for a really good show. I almost weakened, but an alert fireman from his post atop a nearby building spotted them, and reminded me of my duty. They just left the table, and the fireworks started, so I was still facing away from the launch trailer, when one of the rockets (mortars) blew up in it's launch tube and sent flaming pieces right past me and right through the table area where the cast members had been seated.

The area where we walked the dogs went from in back of the "NewsStand" (just shy of the Main Street tunnel back north) following the "fence" past the "Mill", around to just in back of he "RoundHouse". As I mentioned earlier, the TDA building was under construction during that summer, so there was no worry of guests seeing the dogs, and for them to see them was a no-no.

We had no Doberman type dogs, and the dogs that were "walked" were not attack trained, as then you would need a licensed handler. Most of them were of a mixed breed collie / shepherd type. The only doge that was Not in the mold of looking like a "guard dog" was the bomb dog, but it is probably best that I do not discuss that one here, as I believe that might compromise his usefulness, as he / it is handled in a unique way when around the guests (if the need arises).

I have a few more "security stories" if the interest is there.

For example, you mentioned the motion sensors on the fences. They DO exist, but not on the Harbor Blvd side of the park. If you were to try to walk around the park just inside the fence, you could see the areas that would probably need the sensors, for their being out of convenient site of cast members going about their business back stage.

They cover the fences in those areas for about a total of 300 to 400 yards, out of fairness to Disneyland, I'll let their exact placement remain a mystery.

The areas that get the most "guest" traffic are the bamboo garden at the north end of the roundhouse along the offramp. The areas by the Newsstand and the Kennels are also a favorite for these "guests".

I was walking Tefra, one of the new young dogs, during the summer of '95, and was behind the news stand, and had just turned around to return to the mill area, when I heard an out of place noise in back if me, and spotted a young man coming over the roof of the news stand. Tefra and I just stood there and watched him, and he had not seen us yet. He hit the ground and turned around and saw us, and just melted. He just sat down, and said nothing, and I called for a van to come and pick him up.

He never said a word to me, and I (or Tefra) never spoke to him either.

On another point, there are almost no ex-cops in the officers ranks, but there are a few in management. In fact one of the best guys in Disneyland Security is a retired chief of police from Vail Co. (he IS one of the "good guys").

Best wishes, and Enjoy, from 

Grandpa Bob

Editor's Comments: First, thanks to Bob for the stories. I decided not to adjust or gloss his use of the terminologies — such as the location of the Mill backstage, or where Shoemaker was — in order to keep the tone a bit more personal. 

I think I speak for all of us, Bob, when I answer your implied question with a resounding "YES!" — we are very interested in more such stories.

TALK STORY!

Are you a CM or a former CM? I would love to hear and share your stories! E-mail me! Stories and comments you submit become property of and may be published on this site; we normally don't publish last names of current CMs, but if you wish to remain anonymous altogether or do not want me to share your stories, please let me know when you e-mail me. — Shoshana

NOTE: The views and opinions expressed in reader-contributed stories do not reflect those of Cast Place or MousePlanet.

CMSPEAK

CM – Cast member; company lingo for “employee.” 

Empowerment Evolution – The 1995 attempt by newer park management to introduce modern accountability and market forces into the stodgy Disneyland methodology and power hierarchies. The name was meant to “empower” rank and file employees by removing layers of their management, though now there are more managers than ever.

TPO – Theme Park Operations; the division of the Disneyland hierarchy that actually works in the theme park itself.

TDA – Team Disney Anaheim; the name of the on-site administration building.

Area manager – used to be responsible for an entire land, with all business divisions in the area reporting to him.

Area supervisor – the immediate boss for location supervisors who divide up a department of intelligently grouped locations. The area supervisors in turn reported to the area manager. Nowadays all supervisors and area supervisors have been replaced by managers and assistant managers — the same idea, but smaller “business units" than a department; usually just one location in fact.

RFT – “A” status; a full-time hourly employee.

RPT – “B” status; an hourly employee five days a week but just not quite 40 hours usually.

CR – “C” status; an hourly employee who works weekends year-round and five days a week during all school holiday periods (including summer and Christmas break).

CT – a part-time hourly employee who works five days a week during all school holiday periods (including summer and Christmas break). No seniority, so shifts worked are usually quite short.

GETTING HIRED @ DL

Locate the employment center to fill out an application, and they will call you for an interview (dress nicely, just shy of an actual suit). Once there, follow these rules, in this order of importance:

1. Smile and be very friendly. They want outgoing people.
2. Do not let the group interview throw you off balance. They want outgoing people who can “perform” a little bit.
3. Do not worry about job (in)experience. They don't care. They want friendly people, not experienced and/or hardened people.
4. Do your best to convince them you already have a Disney attitude: you want to work with people, you're a team player, and you would consider this a dream job (however, don't overdo it on the crazy-Disney-fan side either). Strike a nice balance.
5. Did I mention the importance of a smile?

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