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Shoshana Lewin, editor

Reader Contributed Story!

Tuesday, September 5, 2000
Edited by Kevin Yee

"The Story" never ends, particularly when our readers speak out

We like stories, and not just our own. We encourage you all — Cast Members and simple visitors alike — to submit to us any stories which involve CMs and the CM-experience. Shorter stories may be used in the regular mailbag updates, while longer stories may rate their own exposure in this column.

Reader Submitted Story
Memories From Entertainment!

[From someone who had something to do with Entertainment: A Few Memories....]

I loved working at Disneyland. I got a little bitter about things awhile back and quit, but now I'm trying to get back in. I took what I did for granted, it was so much fun, crazy, educational and more. I was there for 4 years in a pretty much "backstage" dept. Something to do with Entertainment is all I'd like to say at this point.

But while there I had many great experiences (and am trying to get back in so I can have more!). Anything from getting to climb to the top of the Matterhorn (from the inside) to watching Robin Williams do a great comedy routine to a precious few.

Awhile back when the third Aladdin movie came out I got to work a party celebrating this, which was also a part of a video retailer's convention — my memory is a little foggy on what group it was for, but I think that was it! But we got up there and did miscellaneous activities, mostly Guest Control like the entrance line.

The highlight of the evening was a parade through the Agrabah-themed area leading up to a stage. When the parade ended at the stage there was to be a small show and the Robin Williams was supposed to come out and do a little stand-up.

Our job was to clear a parade route (not an easy task!) and then form a sort of line in front of the crowd to keep them back from Williams. It went well and I got a front and center view of a fabulous comic doing his thing. After the show we were let loose to party a little, listen to the band and get paid for it at the same time!

But the best is a shift I had not to long ago. I served as a driver for a lucky young lady who had won a contest to be drawn into a Saturday morning Disney cartoon. I thought it was going to be a run-of-the-mill pick em up and drop em off gig but I was very wrong!

I picked her and her family up at their hotel and took them up to the Studios. I thought my highlight of the day was going to be driving into the lot and getting to look at the cool buildings. But the tour guide that met up with us asked if I'd like to join them. Gee... um... let me think about that — YES YES YES!

So off we went on a tour of almost everything! We saw all the steps in making the cartoon come to life. We met animators, artists, editors and more. We went through so many offices and buildings, and keeping my eyes open I got to catch glimpses of other projects in the works — feature films, cartoons and more. I saw countless works of Disney art, even a multi-plane camera.

We also spent some time in the Disney Archives area. The tour guide brought out an Academy Award and we each got a turn holding it — yes it is heavy!

The day was so much fun, and I'm looking forward to having more great experiences when I go back!

This was my experience with a semi-authorized trip to the top of the Matterhorn. Myself and another Cast Member were asked to make a delivery to the Matterhorn Climber breakroom halfway up in the Matterhorn.

After checking in with Matterhorn Cast Members and obtaining a small plastic tag for each of us (they had to know when someone was up in the mountain), we hopped over the ride track and went into the tunnel to the left of where the Bobsleds enter the Matterhorn.

A little ways back there is a small elevator that, I believe, takes you up about 5 floors. When you go up you can peek into the mountain and catch glimpses of the Bobsleds racing through. And if you know where the elevator is, you can sometimes see it when on the ride if you look to the side and back a bit.

We took the elevator up to the top and into a fairly large area that seemed part makeshift office and breakroom. It stretched all around to the sides of the mountain.

And yes, there is sort of a half-court up there. Really, it's just a big enough area to kind of play and shoot hoops. That day they had a giant blow-up dinosaur sitting in the hoop.

My fellow Cast Member showed me the sights. There were peepholes in the mountain, out of which poked some cameras. I forget what he said they were for, possibly the parade route which does have cameras along the length. He then showed me where the climbers go out to start their climb.

We kind of poked out a bit, but I'm a little scared of heights. He then suggested going up to the top to take a look. I figured "Why not?" — it should make for a dazzling sight.

To get up to the very top there was a large wooden staircase that kind of circled around next to the mountain wall. It took me a little time to get up there, with my fear of heights and all. Near the top there is a ladder that leads up to a trap door, both made of metal. The ladder was a little tough.

He went up first and opened the door and I followed. What we forgot about was that it was a wonderfully hot day, the trap door was made of metal and so was a good size border around the hole for the trap door.

I did make it halfway out, a struggle since there was hardly anything to hold onto that wouldn't burn the flesh off my hands! But it was well worth it. It was interesting to see where Tink flies from — and the view was great!

Just one of quite a few interesting things we get to do in our dept!

— Anonymous

TALK STORY!

Are you a CM or a former CM? I would love to hear and share your stories! E-mail me! Stories and comments you submit become property of and may be published on this site; we normally don't publish last names of current CMs, but if you wish to remain anonymous altogether or do not want me to share your stories, please let me know when you e-mail me. — Shoshana

NOTE: The views and opinions expressed in reader-contributed stories do not reflect those of Cast Place or MousePlanet.

CMSPEAK

CM – Cast member; company lingo for “employee.” 

Empowerment Evolution – The 1995 attempt by newer park management to introduce modern accountability and market forces into the stodgy Disneyland methodology and power hierarchies. The name was meant to “empower” rank and file employees by removing layers of their management, though now there are more managers than ever.

TPO – Theme Park Operations; the division of the Disneyland hierarchy that actually works in the theme park itself.

TDA – Team Disney Anaheim; the name of the on-site administration building.

Area manager – used to be responsible for an entire land, with all business divisions in the area reporting to him.

Area supervisor – the immediate boss for location supervisors who divide up a department of intelligently grouped locations. The area supervisors in turn reported to the area manager. Nowadays all supervisors and area supervisors have been replaced by managers and assistant managers — the same idea, but smaller “business units" than a department; usually just one location in fact.

RFT – “A” status; a full-time hourly employee.

RPT – “B” status; an hourly employee five days a week but just not quite 40 hours usually.

CR – “C” status; an hourly employee who works weekends year-round and five days a week during all school holiday periods (including summer and Christmas break).

CT – a part-time hourly employee who works five days a week during all school holiday periods (including summer and Christmas break). No seniority, so shifts worked are usually quite short.

GETTING HIRED @ DL

Locate the employment center to fill out an application, and they will call you for an interview (dress nicely, just shy of an actual suit). Once there, follow these rules, in this order of importance:

1. Smile and be very friendly. They want outgoing people.
2. Do not let the group interview throw you off balance. They want outgoing people who can “perform” a little bit.
3. Do not worry about job (in)experience. They don't care. They want friendly people, not experienced and/or hardened people.
4. Do your best to convince them you already have a Disney attitude: you want to work with people, you're a team player, and you would consider this a dream job (however, don't overdo it on the crazy-Disney-fan side either). Strike a nice balance.
5. Did I mention the importance of a smile?

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