MousePlanet Mailbag for June 17, 2004
We receive considerable feedback regarding our site. Although we cannot publish them all, the following may be of interest to our readers.
Feedback for Mouse
Tales David Koenig
David got a flood of e-mail from people responding to M. Daren
Quigel, whose letter we published in the May
20, 2004 Mailbag. Dan writes:
Well, I'm sure the floodgates are going to open after Mr. Quigel's
tirade. I don't even begin to understand his reasoning for writing
this letter. It would be like me going to a gardening site (I
don't care a whit about gardening), and berating them for their
interest (I don't need any pompous EXPERT to tell me what
flowers to grow!).
I was giving Mr. Quigel the benefit of the doubt until he made
this statement: I, for one, find myself to be perfectly
capable of making my own decisions about what I like, and what
I don't like. I can only assume that there must be millions of
other mindless drones that find this to be either a painful process,
or one which they are totally incapable of performing. How else
can one explain how you/they remain gainfully employed?
What an absurd assumption to make, that I visit this and other
fan sites so that you can make up my mind for me! I don't read
Ebert's reviews to help me decide whether or not to see a movie.
I read his reviews after the fact, so I can relive the movie and
ponder whether I agree with him or not.
And that's the fun of the Disney sitesyou can find others
who have differing opinions, perhaps a different outlook on a
situation, that will give me added depth to my Disney knowledge.
But I have always been capable of making my own decisions. Too
bad Mr. Quigel is a world unto himself, seeking no input from
others, and accepting no help to better his life, his hobbies,
his passions. How sad for him.
When I was living in Southern California, I moved to New Mexico
almost three years ago, I used to go to Disneyland at least once
a month. I was happy to find a site like MousePlanet where I can
keep up with what is going on at The Happiest Place On Earth.
I think this is the perfect forum for criticizing the bad and
good in what Disney does.
Although M. Daren Quigel is entitled to his or her opinion, I
find it quite sad that they have to criticize your work when they
hate criticism itself.
I enjoy MousePlanet and a few other related Disney sites that
are not part of, or have a stake in, the Walt Disney
After reading the letter lambasting MousePlanet, I had to respond.
What the writer obviously does not get, is that everyone here
loves Disney. We respect Walt's dreams, his legacy, his
creativity and genius, and appreciate what he left for us to share
with our children, and they with theirs. But, even for all the
love we commonly share for Disney, we also have a responsibility
as someone who cares about something, to be honest enough to not
only promote and compliment the good and right, but, also to point
out the bad and things that can be improved upon. Who better to
give opinions on and about Disney than those of us with an emotional
attachment, and by the money we spend on Disney products, parks,
etc., a monetary stake in this company? We have a responsibility
to do those things in order to preserve the history and promote
the company to others who do!
He may not know about many of the little things we all learn
from each other on here each day, whether through well written
articles by MousePlanet staff or from each other on message boards
and forums. This gentleman obviously does not understand or believe
in the Constitution, which gives us freedom to express our views,
common or otherwise. That right is a necessity to our way of life.
If you do not like it then use another given right and don't read
it. No one forced you to come to our community and read the comments.
No one ever said you had to believe everything that is said. Absolutely,
form your own opinion. But, making an informed opinion is much
better than one that is uninformed. This site, and others like
it, do just that. They provide information. I have learned stuff
on here that I would never have known and for that, I am grateful.
I, for one, and I am sure many, many others, including Roy and
Stanley, and Walt if he were here, do and would appreciate all
MousePlanet provides in the way of information and history on
The writer needs to remember the old saying, It is better
to keep your mouth shut and let others think you ignorant, than
to open it and prove them right.
What a sad, lonely, and extremely closed-minded person he must
He has missed the point of what MousePlanet and other Disney
fan sites are all about. It is about a community of people sharing
their opinions, their ideals, and their experiences with all things
Disney. It's what draws us all together, and gives us a common
I feel very bad for Mr. M. Daren Quigel. He must not have too
Mr. Q's criticism of your fine site is hypocritical. If subjective
opinions are of no interest to anyone, why is he bothering to
share his opinion of your site? Why should anyone care what he
thinks of your site? What his letter demonstrates is the blindness
some people have to their own hypocrisy and narrow mindedness.
Some people like sites like yours, some don't. The Internet is
a big place with room for all. If he does not like your site,
just go away. What difference does it make to him if you are satisfying
other people? Obviously some people can't stand the idea that
the world does not revolve around them and their opinions
Let me first start by saying I have been visiting MousePlanet
for at least five years. I read your response to M. Daren's letter;
your response was firm, but I want to give you my opinion. M.
Daren needs to mind is own business and go bother somebody else.
For someone to stumble onto this Web site and degrade
you, MousePlanet, and all of its readers is extremely unfair and
obnoxious. He just doesn't get it. Why did he waste
his time writing that letter anyway? If he doesn't like the content,
then go away and leave us alone, don't give an opinion about something
you know nothing about.
You and the other writers keep doing what you are doing and I
will keep reading! There are plenty of people out there who support
MousePlanet and the Disney zone.
M. Daren, you have too much time on your hands!
Thanks, David and MousePlanet, for all of your hard work!!
Take heart, M. Daren's letter sounds like sour grapes; he probably
wishes he had the foresight to start such a Web site. The rest
of that famous phrase should be, Those who can do; those
that can't, teach, and those that are afraid, complain.
I've had several trip reports published on MousePlanet, and several
letters. I know you receive tons of mail, and would have choice
as to which ones to publish or delete. Thank you for publishing
my letters of praise, my letters seeking guidance because of concern,
and my letters in which I flat out say, things suck.
I very much agree with Mr. Quigel's commentary regarding critics.
Art is defined on an individual basis. Each person's experience
is their own, and they reserve the right to that take. And when
my take is different from yours, of course I respect your angle,
because you've respected the angle of others.
Therefore, I am unable to see the coattail riding you and the
board are doing. I see this as a very well-maintained information
site regarding to The Walt Disney Company.
The function is to offer an objective overview to each assignment.
And you do that by offering all sides to each story. Without question,
anyone who has been a regular visitor to the North American properties
since 1996 (or before that until now) cannot help but notice a
downward trend in the Customer Service and Guest Experience Culture
W.E.D. (That's Walter Elias Disney, Mr. Quigel) worked a lifetime
to create, build and maintain.
Changes with the times, that happens. New ideas for new attractions,
great. New marketing? Sure. Risk taking? You bet. The major concern
I have, and I think this is similiar to those at MousePlanet.com,
is the apathetic attitude the Management has allowed to bleed
from their offices down to the parks.
W.E.D. said on more than one occasion, Disneylandia will
be a place of magic. NO garbage, no arcade games, no filth.
Disney's California Adventure violates every edict Disney made
when he was offering guidance for the future, and yet helping
future generations to hold on to the original work.
Without MousePlanet, I do not know if there would be a place
for people who care to go and find out what's been improved, what's
not, what doesn't need to be touched, and what is being salvaged.
Please keep up the work. Each day, especially since Mr. Ouimet
came on board, I've been seeing the light at the end of the tunnel.
And I think there is a man and a mouse, hand in hand.
Regarding the new Tower of Terror attraction at Disney's Califronia
Adventure park, Pam writes:
I want to point out one thing about the Tower of Terror and why
marketing Soarin' is a good idea. Tower is a seriously scary ride.
I have a satellite dish and my local ABC affiliate
is from Los Angeles, so we have seen the ads here in Colorado.
My family, part of the 15 of us who travel to Disneyland Resort
every year or so, saw one of the ads and the general consensus
was No way, not in a million years. They, however,
did not ride Soarin' the last time we were there. Based upon the
enthusiasm my nephew and I have Soarin', the majority of them
are going to ride that. Marketing Soarin' may not be such a bad
Pam I don't think marketing Soarin' is a bad ideait's
just infinitely more difficult. Film-based rides in general have
trouble conveying their sense of excitement in marketing. Tower
of Terror, as a heavily themed drop ride, is intrinsically marketing
friendly. (Even if it may not be as rider friendly
Thoughts, questions, or comments? Contact David
Feedback for Brian Bennett
Regarding Brian Bennett's essay, The
Boycott and the Bible about Christians boycotting the
Walt Disney Company, Michael Gonin from Switzerland writes:
Hi. My name is Michael Gonin, from Switzerland. I read your page
about the boycott and the bible, since I'm actually working on
a paper about boycott (I'm assistant for business ethics at the
University of Lausanne, Switzerland
and a christian). I
think I have to agree about your statement that we should not
try to change, but simply testify... and boycotting for moral
reasons seems not founded in the Bible (the only thing, I guess,
would be to prefer doing business with brother in Christ if possible...
but is there a christian theme park like Disney?!?).
My problem is actually somewhere else: Disney is accused of using
child labor and producing some of its goods in the third world
without respecting the standards set by the International Labor
I was actually surprised that, when typing disney boycott
in Google.com, I found most of boycotts calls for moral reasons.
Although, typing disney sweatshop shows over 12,000
pages about working conditions of Disney employees. Some of them
asking thus to boycott Disney until all employees (also those
working indirectly in factories producing Disney goods) have decent
working conditions. And here my questions: Don't you think that,
although you can visit a Disney theme park even if you don't agree
with all moral convictions of Disney, you cannot go any longer
when the time you enjoy there depends of very bad working conditions
of other men and women. As soon as you buy some Disney products,
you buy products that were produced in inhuman conditions.
of the Web pages, I found the following sentence: I
think that the Southern Baptists are right in boycotting Disney.
But they are doing it for all THE WRONG REASONS.
Boycott is not biblical, but buying sweatshop products is not
biblical neither? What do you think about that?
I'm looking forward to reading your answer.
Michael I can't disagree with your comments. As I stated
in my Boycott and the Bible article, I think the idea
of boycotting for moral reasons (and I certainly think that the
child labor/sweatshop concerns are a moral issue!) is a personal
one. I don't have a problem with the folks that decide to join in
a boycott of Disney (or any other organization for that matter)
if they personally decide that the boycott is one that they agree
My argument is not that a boycott should never be engaged in by
individuals who feel strongly about the issue that has caused the
boycott, but rather that Biblical standards of right and wrong are
not good reasons for an organization of Christians to call for such
a boycott. The difference is one of acting on personal conviction
(when an individual decides to participate) versus acting on corporate
convictions (when an outside organization decides that the offending
organization should be taught a lesson in an effort
to change their corporate behavior.) The reality is that for-profit
corporations are not organisms with a moral conscience as human
beings are. Instead, they are inanimate beings that operate according
to corporate guidelines that are designed to maximize profit for
the owners/shareholders within the legal limitations imposed upon
them by the government under which they are incorporated. To try
to change the moral behavior of such an amoral, inanimate corporation
is simply, in my own opinion, a waste of time from a moral perspective.
A boycott can be effective if the corporation is convinced that
their behavior should change in order to improve the profit and
loss performance (specifically, to avoid a loss of corporate income).
That, of course, is the reason why any boycott is begun, and it's
a legitimate approach when trying to change corporate behavior.
When dealing with moral issues, though, I just personally think
that a much better use of one's time is to share Christ with individuals
so they can make a personal decision to either accept Christ or
not. Jesus himself focused His ministry on individuals and held
the organized religious leaders of His day in contempt. He didn't
attempt to boycott the religious leaders, instead He tried to convince
them that they were wrong and when they refused to admit that, He
ignored them. That He was so effective in dealing with individuals
is shown by the fact that eventually the religious leaders were
eventually forced to stop ignoring HIM and then they took
Him out. That, I think, is a powerful example that tells me
how I, at least, should operate.
Thoughts, questions, or comments? Contact Brian
Feedback for Cast
Place Shoshana Lewin
Regarding a tale shared by Pam in a Cast
Place piece about guest experiences, a Disneyland cast member
You may wish to let Pam know that while it was unfortunate that
she wasn't treated well among many of our Cast, she should not
be surprised by her treatment when she asked about Maynard. Maynard
would have been fired by Walt if he were still around for failing
to remeber Walt statement that, Disneyland is the show,
everything else is a supporting role.
Maynard is one of the most self-centered Cast Members I have
ever encountered. He forgets about everyone else, including his
fellow Cast Members. We AREN'T his keepers, and we get quite tired
of Annual Passholders endlessly asking for him. We think we all
are great Cast Members, and we all add to the magic of Disneyland.
Maynard doesn't, because he never seems to notice that he isn't
supposed to be the center of attention. If anyone is supposed
to be, it's the mouse out in Toontown.
An Attractions Cast Member (on the behalf of many)
Regarding kosher meals as listed in MousePlanet, are these available
in Disney's California Adventure? Thanks
Hey HR Just made a call to the Disney Dine Line at (714)
781-3463. There aren't any kosher offerings available at Disney's
California Adventure (DCA) restaurants, however you can get kosher
food at any resort hotel restaurant (such as Goofy's Kitchen at
the Disneyland Hotel and Storyteller's Cafe at the Grand Californian
Hotel, which is connected to DCA and you can go back and forth between
If you go to Disneyland Park you can get it at Plaza Inn and Blue
Bayou. Depending on your level of kashrut, there are also several
dairy/vegetarian options around the resort. At DCA you can get vegetarian
at Bountiful Valley Farmer's Market, Fairfax Market, Malibu-ritos,
Pacific Wharf Cafe, Pizza Oom Mow Mow, Schmoozies, Taste Pilot's
Grill and Wine Country Trattoria. If you need to bring food you
can store it in a locker left of the Disneyland entrance. You will
have to go through security first, so bringing plasticware vs. metal
is probably a good idea.
Almost all the packaged candy at the resort is kosher and there
are a number of other pre-packaged products for sale such as cookies
and other goodies. Also you can purchase fruit at Bountiful Valley
Thoughts, questions, or comments? Contact Shoshana
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