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Accessing theme parks for those with disabilities
|Tony Phoenix and Adrienne Vincent-Phoenix, editors|
Disney's California Adventure > Introduction
Disney has implemented several policies to make the park more accessible to guests with disabilities. The policies are contained in a booklet published by Disney: the Guidebook for Guests with Disabilities. You can obtain a copy of this guide Guest Relations.
The First Aid office is an important location to know for people with disabilities. Aside from the obvious emergency medical care, they also offer assistance in a number of areas. It is located at the rear of the park, near the entrance to the Mission Tortilla Factory.
You can store medications that need to be kept cool in the refrigerator here. You can also leave medical equipment and materials with them. They are kept in a cabinet with your name on in until needed. For those guests who need to perform injections, you can request to use one of the examination rooms to perform the injection. They even provide a sharps container.
First Aid has an accessible restroom. For those guests who need assistance from a member of the opposite sex in using the restroom, California law does permit you to use either any men or women's restroom. Disneyland, however, takes a dim view on someone above the age of 6 being in the 'wrong' restroom. They request that you use the restroom found at First Aid.
Several beds are available in a semi-quiet area in the back. If you need to lie down for a few minutes, this is a great place to do it. The beds may be full, so understand if they are not available for you to use.
If you are injured anywhere in the park and do not feel that you can get to First Aid without assistance, have a member of your party contact the nearest cast member and inform them. They will contact First Aid and a nurse will come to you no matter where you are.
Not all restrooms are created equal. Not all disabled ╬accessibleÔ restrooms are usable, much less nice. Some I wouldn't force my worst enemy to use. Others, we go out of our way to use.
The ultimate guide to Disneyland restrooms is maintained by the ever-cheery team of Adrienne and Kevin Krock. The Happiest Potties on Earth can be found by following this link. Their site contains a comprehensive listing of restrooms throughout the park, as well as recommendations for the ones to miss and the ones not to be passed up. While definitely tongue-in-cheek, there is a wealth of information here that can make your day so much more pleasant.
Baby Care Center
The Baby Care Center was not designed with disabled parents in mind. It is cramped with high changing tables that are difficult to reach.
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