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Theme-Park Access Guide
Accessing theme parks for those with disabilities
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Tony Phoenix and Adrienne Vincent-Phoenix, editors

Disneyland > Main Street, U.S.A.

Disneyland Railroad [Guest must be able to walk.]

This is the only station that is not wheelchair accessible; requiring you to climb two long flights of stairs. If you cannot climb stairs, use one of the other three stations (Frontierland, Toontown, or Tomorrowland) to board. Wheelchairs may be folded and taken with you or left at the base of the stairs in the stroller parking area while you take a round trip. To board the train, you will need to climb 3 11-inch steps. Wheelchairs may board at any of the other stations.

Main Street Cinema [Guest may remain in wheelchair.]

Pass through the rope on the side of the entrance.

Main Street Vehicles [Guest must transfer to ride system.]

Board at the designated location. Wheelchairs may be folded and carried on the Omnibus and Horse Drawn Trolleys. If you would like to ride any of the other vehicles, the cast member will allow you to take a round trip, leaving wheelchairs where you board. (I would recommend doing this from Town Square, near City Hall, rather than from the hub, near Walt's statue. Ask the cast member for assistance.

The Walt Disney Story and
Great Moments with Mr. Lincoln [Guest may remain in wheelchair.] [Assistive listening device available.] [Reflective captioning available.]

Enter through the main entrance. A cast member will direct you from there. If reflective captioning is desired, simply ask the cast member. Reflective captioning is only available for the main Mr. Lincoln presentation. Printed scripts are available for the films shown throughout the lobby area. Again, ask the cast member present for a copy.

Carnation Gardens Restaurant [Guest may remain in wheelchair.]

The regular queue to be seated can accommodate standard wheelchairs. Larger wheelchairs and scooters should ask the hostess about access.

Plaza Inn Restaurant [Guest may remain in wheelchair.]

The ramp to access the restaurant is located on the far left of the entrance.

Plaza Pavilion Restaurant [Guest may remain in wheelchair.]

After years of complaining, from several different fronts, Disneyland has finally installed a ramp for this restaurant, and reconfigured the interior to make the queue wheelchair accessible. The bad news is, the restaurant has been open a grand total of six times since the work was done. So, just as it was made accessible to all, it was closed to all. Lets hope they reopen it soon, and the ramp receives lots of use. For the time being, at least it is a fully accessible smoking area.




Getting Around


Main Street USA


New Orleans Square

Critter Country






[Guest may remain in wheelchair.]

Guest may remain in wheelchair

[Guest must transfer to ride system.]

Guest must transfer to ride system

[Guest must be able to walk.]

Guest must be able to walk

[Assistive listening device available.]

Assistive listening device available

[Reflective captioning available.]

Reflective captioning available

[Service dogs may not join guest on this ride.]

Service dogs may not join guest on this ride

[This ride has health restrictions.]

This ride has health restrictions

[Closed-Captioning available.]

Closed-Captioning available


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Disney's California Adventure

Universal Studios



Horror Stories

Walt Disney World – coming

Knott's Berry Farm – coming

Six Flag's Magic Mountain – coming

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